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Customer reviews for Bed Frame Assembly Service for
Bed Frame Assembly Service
4 out of 5 stars
stars
1,673 ratings1,673 reviews
  1. 5 stars71% (1,185)
  2. 4 stars3% (48)
  3. 3 stars2% (27)
  4. 2 stars1% (15)
  5. 1 star24% (398)

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Showing 1-10 of 1,673 reviews
Oct 15, 2026
Reviewer name: Christal
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Short old woman's bed construction description.

The construction guy (Ike) did a wonderful job. He was polite, efficient and professional. He did an amazing job putting together my bed. My only regret is that the mattress is taller than I thought. I should have had him adjust the height to make it shorter. Other than that I would recommend this service to anyone who listened. Great job Ike, Angie and Walmart.

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
Oct 13, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

On time, great and quick assembly, but didn't leave instruction pages with me! Those are mine! Please send to me¡!! VERY IMPORTANT TO SEND ME INSTRUCTIONS!!!!

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
Aug 10, 2026
Reviewer name: Stephen
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Don't depend on installer arriving as scheduled

Scheduled install date was nearly a week after delivery, so I rescheduled to day after scheduled delivery day. Installer not available so it was rescheduled 30 minutes before installer was scheduled to arrive to 5 days later. I did the install myself and cancelled this and received refund.

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi Stephen, Thank you for taking the time to share your feedback. We want to apologize for the challenges you have experienced with getting your booking completed. Please email us at walmartinquiries@angi.com if there is anything we can do to turn things around. Thank you in advance, The Angi Team

Jul 22, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Rushed Job

Subject: Complaint Regarding Bed Assembly Service and Safety Concern To Whom It May Concern, I am writing to provide feedback regarding a recent service appointment for the assembly of my daughter's bed, booked through Angi. The service provider arrived punctually; however, he immediately communicated that the assembly would take longer than the estimated time provided by Angi. He then attempted to reschedule the completion of the job directly with me, citing other appointments he needed to attend. This created significant concern regarding the timely and proper completion of the service, especially after a 20-30 minute discussion where I questioned why my appointment should be affected by his subsequent schedule. I ultimately had to contact Angi directly to mediate the situation. While the technician proceeded with the assembly, the job felt rushed due to the earlier time constraints. Unfortunately, my daughter later brought to my attention that her bed was not securely assembled, leading her to feel unsafe. I subsequently had to go behind the technician to properly secure and finish the assembly myself. I am deeply concerned by the safety implications of an improperly assembled bed and the overall unprofessional handling of the appointment. I expect a service booked through your platform to be completed thoroughly and safely without requiring my intervention. Sincerely, Frustrated Father

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi there. Thank you for reaching out to us. We are glad you brought this to our attention. Hearing that your bed assembly was done improperly and raised safety concerns is alarming, as your safety and peace of mind are priority. We want to resolve this for you as quickly as possible. When you have a moment, please email us directly at walmartinquiries@angi.com with your booking details so our team can take a closer look and assist you. We will be keeping an eye out for your message. Take care! Best regards, The Angi Team.

Sep 24, 2026
Reviewer name: Eric
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The store dropped my bed frame in the box at the bottom of the stairs, and I live on a third floor. I had to break it in half and put it back together in my bed.So I could bring it up the stairs.It's pretty heavy. I'm sure the guy from angie's list would have done a fine job.I just didn't want sitting out there for someone to steal.

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hello Eric. We’re sorry to hear that the delivery was left at the bottom of the stairs and that you had to take apart the bed frame just to get it inside. We understand how stressful and inconvenient that situation can be, especially when you’re trying to prevent the item from being stolen. If you’d like us to review the details of your assembly order, please email us at walmartinquiries@angi.com so our team can take a closer look and assist you further. The Angi Team

Aug 31, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Unreliable Service

2 different professionals ditched the job. It was a simple bed-frame setup. It's large and heavy so I didn't want to do it alone. I left a message for the first guy and he didn't answer. Then I guess he declined the job so a different professional picked up the job. This guy even called me and asked to come earlier than the scheduled time which I approved, but never showed. I basically cleared my schedule and stayed home half the day from the earlier time he wanted to up until my original scheduled time to make sure I didn't miss him. Even called him to confirm if he was still coming. Of course he didn't answer. Even if either of them had the common decency to answer their calls and say they can't make it, I'd have been ok and make other arrangements and not waste half my day. No respect for people's time

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi there, we are sorry to hear your provider did not arrive during your scheduled time. This is not the experience our team strives to give our valued customers. Please email us at walmartinquiries@angi.com at your earliest convenience so we can work closely with you to get this job done. Thank you in advance, The Angi Team

Aug 3, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Angie Who is the seller of this service was unable to come up with anybody over 2 weeks to put the product together ended up doing it myself would not use them through any of the companies they Market through again I don't believe they charge enough money to pay the handyman

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi there, We are sorry to hear about what happened; this is definitely not up to our standards and we want to make it right. Please email us at walmartinquiries@angi.com at your earliest convenience so we can get this fixed. Thank you in advance, The Angi Team

Aug 21, 2026
Reviewer name: Tuna
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I paid for assembly service, but nobody called or contacted me when they arrived. They left the very heavy item unattended in my apartment lobby and left without assembling it. I cannot safely move it to my apartment by myself. Please urgently send a team to bring it to my unit and complete the assembly at no additional charge. If this cannot be done, I want a full refund, including the assembly and delivery fees, and pickup of the item.

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi Tuna, thank you for contacting us—we're so glad you reached out. We want to help get this sorted out for you as soon as possible. Whenever you get a chance, please email us at walmartinquiries@angi.com with your account details so we can look into this and assist you right away. We'll be keeping an eye out for your message! Best, The Angi Team.

Jul 12, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

A real hassle.

I did not receive information from Walmart to set up an appointment. on line I was given Angie's list. I was told that Angie's list doesn't do work for Walmart. Angie's list wanted $85_90 for the same job Walmart charges $72. I am disappointed.

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi there, Thanks for getting in touch—we're really glad you did! We want to help get this sorted out for you as quickly as possible. When you have a moment, please send us an email at walmartinquiries@angi.com with a few more details about what happened. This will help us look into everything and find the best way to support you. We'll be on the lookout for your message! Best, The Angi Team.

Aug 6, 2026
Reviewer name: Arnold
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Service is horrible I paid for a service that was never scheduled til this day I made my order 3 weeks ago and been given the run around since my product i received a week ago and no technician reached out to schedule an appointment also the angi representatives were rude and very unhelpful blaming Walmart for not producing the proper paperwork I even emailed them over the receipt showing the order date the and even provided when the merchandise was delivered and still no appointment to assemble

Review from walmart.com
Helpful?5EVFB35PH9B913731161054
reply from Angi Team

Hi Arnold, We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team