Although a cloud of dust almost took her out as soon as she opened the box to the box spring she carried on like a champ! She was very friendly and pretty fast! Definitely recommend for futur

My helper H Rosa was the best. He deserves a promotion for helping me with the loft bed I ordered from Walmart. He is a wonderful person and I hope he gets the recognition from Walmart as a talented builder. Thank you H Rosa

Based on the service description, I understood that the installer would remove the packaging and trash after completing the installation. However, when the installer finished and I asked about taking the boxes and packaging, he told me that they do not provide that service because they are also an outside company contracted by Walmart.

Scheduled install date was nearly a week after delivery, so I rescheduled to day after scheduled delivery day. Installer not available so it was rescheduled 30 minutes before installer was scheduled to arrive to 5 days later. I did the install myself and cancelled this and received refund.

Subject: Complaint Regarding Bed Assembly Service and Safety Concern To Whom It May Concern, I am writing to provide feedback regarding a recent service appointment for the assembly of my daughter's bed, booked through Angi. The service provider arrived punctually; however, he immediately communicated that the assembly would take longer than the estimated time provided by Angi. He then attempted to reschedule the completion of the job directly with me, citing other appointments he needed to attend. This created significant concern regarding the timely and proper completion of the service, especially after a 20-30 minute discussion where I questioned why my appointment should be affected by his subsequent schedule. I ultimately had to contact Angi directly to mediate the situation. While the technician proceeded with the assembly, the job felt rushed due to the earlier time constraints. Unfortunately, my daughter later brought to my attention that her bed was not securely assembled, leading her to feel unsafe. I subsequently had to go behind the technician to properly secure and finish the assembly myself. I am deeply concerned by the safety implications of an improperly assembled bed and the overall unprofessional handling of the appointment. I expect a service booked through your platform to be completed thoroughly and safely without requiring my intervention. Sincerely, Frustrated Father

I paid for assembly service, but nobody called or contacted me when they arrived. They left the very heavy item unattended in my apartment lobby and left without assembling it. I cannot safely move it to my apartment by myself. Please urgently send a team to bring it to my unit and complete the assembly at no additional charge. If this cannot be done, I want a full refund, including the assembly and delivery fees, and pickup of the item.

2 different professionals ditched the job. It was a simple bed-frame setup. It's large and heavy so I didn't want to do it alone. I left a message for the first guy and he didn't answer. Then I guess he declined the job so a different professional picked up the job. This guy even called me and asked to come earlier than the scheduled time which I approved, but never showed. I basically cleared my schedule and stayed home half the day from the earlier time he wanted to up until my original scheduled time to make sure I didn't miss him. Even called him to confirm if he was still coming. Of course he didn't answer. Even if either of them had the common decency to answer their calls and say they can't make it, I'd have been ok and make other arrangements and not waste half my day. No respect for people's time

Angie Who is the seller of this service was unable to come up with anybody over 2 weeks to put the product together ended up doing it myself would not use them through any of the companies they Market through again I don't believe they charge enough money to pay the handyman

Service is horrible I paid for a service that was never scheduled til this day I made my order 3 weeks ago and been given the run around since my product i received a week ago and no technician reached out to schedule an appointment also the angi representatives were rude and very unhelpful blaming Walmart for not producing the proper paperwork I even emailed them over the receipt showing the order date the and even provided when the merchandise was delivered and still no appointment to assemble

Angi sucks and they sent a technician who had no tools and refused to complete the job. Then they tried to give me a partial refund after a nightmare of 5 days trying to get the job completed. The worst. William was the tech.