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Customer reviews for Bed Frame Assembly Service for
Bed Frame Assembly Service
4 out of 5 stars
stars
1,658 ratings1,658 reviews
  1. 5 stars71% (1,176)
  2. 4 stars3% (48)
  3. 3 stars2% (25)
  4. 2 stars1% (15)
  5. 1 star24% (394)

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Showing 301-310 of 1,658 reviews
Oct 20, 2024
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Hot mess

Third times a charm?? That’s how many times it takes for Angie list to send out someone who can assemble a bedframe 3× one time the person didn’t show up at all second time the handyman chose not to put it together the third time the handyman or person put it together easily and was done quickly But quite a problem

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jan 2, 2025
Reviewer name: Judeau
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Assigned an Assembler Who Doesn't Know How To....

(Photos Attached). The worker who was arranged to assemble my bedframe together didn't know how to put some of the parts together, so i tried to help get him started. He still didn't finish even half of the project. The worker had left it inconplete and asked for more money $$. I said i had already pre-paid for this service, and then he left. The end result is of me having to still sleep out on the couch, an incomplete bedframe, and I was ripped off of $78! Also, the phone number to Walmart's 3rd party home furniture assembly services, in which the customer service agent had given to me, is OUT-OF-SERVICE %26 DOESN'T EVEN work at all!

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
Dec 21, 2024
Reviewer name: Rena
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed Customer

Assembly was scheduled for 10:00a with Angi Services, and 30 minutes prior to the scheduled time I received a text message saying it had to be rescheduled because they couldn’t find anyone to do the assembly. Very disappointed with this service. Will not be using them because it is not guaranteed service.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
Sep 23, 2023
Reviewer name: WalmartCustomer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ugh. Sleeping on the floor.

The "Angi professionals" actually broke my bed when trying to assemble. It was an adjustable bed. Good thing I was able to return the bed, get a refund, and re-order the bed. Still working with Angi to have different contractors to come out to assemble my new bed in 3 weeks. Until I'm sleeping on my new mattress on the floor because my old mattress and box springs was in the garage bin. Plus, the Angi professionals took my old bed frame. I told them it was okay BEFORE they broke my new bed.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
reply from Andi Team

Hi there, We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Sep 3, 2025
Reviewer name: Frances
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lack of communication

The installer didn't arrive until after we had assemble the bed, but we still have to pay him for this installation. We did not get a phone call from him or any other information from him or or text. It was a waste of my money and my time lack of communication.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
reply from Angi Team

Hi there. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Feb 15, 2025
Reviewer name: William
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Won't' hesitate to add on the assembly task again!

The bedframe set-up was well organized from the purchase of the bed %26 the set-up being added on. Shortly we were contacted by Angi to assign a worker for the job. We communicated with that worker %26 confirmed the date %26 hour through the Angi App. The worker was punctual, clean, organized and efficient. Very professional.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
reply from Angi Team

Hi there, thank you for sharing! If you need any future assembly services, we are happy to help! Have a great day!

Feb 28, 2025
Reviewer name: Monica
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I put my on bed together some person came later to my house to put my rail together no one said this I thought this was so misleading I thought its down and sent to me already together such a miscommunication $72 charged for something more simple then I thought highway robbery

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jul 9, 2025
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

My appointment keeps getting rescheduled, they want me to sleep another 2 weeks on the ground after failing to schedule delivery and assembly remotely close to eachother but at the same time bug me to write a review daily for an assembly that never happened. Its been 3 weeks inbetween delivery and assembly if they actually decide to show up instead of rescheduling the day of after i took a day of twice to be present when they were supposed to be here. Unacceptably bad customer service and downright disrespectful.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Oct 27, 2021
Reviewer name: Duck
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Just do it yourself

For one, the handy man was late by several hours for the first appointment. I had to cancel. The he was also late for the second appointment. He put the bed frame together in about an hour and it seemed well-done, but when I had to take the bed frame apart myself for the return due to the bed frame being improperly sized and not fitting my mattress at all, I found almost every single screw was stripped and there were scratches all over the bed frame from being damaged during assembly. Product and this service were a nightmare.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
Dec 31, 2024
Reviewer name: Brittany
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not use this company!

My pro never showed, when asked for a refund instead of rescheduling (only day I had available) I went through three different people and they were rude and unprofessional. This was a headache of a process. Finally, I was told I would get a full refund… I have yet to receive one. Take my advice put the bed together yourself…. It looks overwhelming, but watch the YouTube video, it’s pretty easy. Do not use Angi, save your money, and yourself a unnecessary headache.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
reply from Angi Team

Hi there, we are sorry to hear about what happened; this is definitely not up to our standards. If any further assistance is needed, we would love to help! Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team