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Customer reviews for Bed Frame Assembly Service for
Bed Frame Assembly Service
4 out of 5 stars
stars
1,658 ratings1,658 reviews
  1. 5 stars71% (1,176)
  2. 4 stars3% (48)
  3. 3 stars2% (25)
  4. 2 stars1% (15)
  5. 1 star24% (394)

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Showing 21-30 of 1,658 reviews
Apr 25, 2026
Reviewer name: Idalia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Original appointment was cancelled by pro was going to be late, then cancelled again as their spouse died. The new pro Ronald M was scheduled. He came on time, was polite, professional and did the assembly within the time allotted. I highly recommend Mr. Ronald M. He is the only reason I did 5 stars.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
Mar 20, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It's pretty easy to assemble, and now it's been two months sleeping on it, and everything is great! Compare to orher wood planks that were used that just fell apart. This metal frame structure is pretty structure. Right now, its holding my weight. I'm

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
Mar 5, 2026
Reviewer name: worfmaster
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

The assembly took far longer than the time he was allowed. Couldn't contact the company for more time. It took him 5 hours. He was kind enough to finish it anyway. I appreciate it more than I can say. He worked hard and was a gentleman in every sence. Thank you, Tim.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
reply from Angi Team

Hi there, thank you for sharing your experience! We appreciate you writing in and can’t wait to have you back for your next service. Enjoy your day! The Angi Team

May 10, 2026
Reviewer name: loma
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

This bed is very sturdy and works as described. I am very happy with this purchase. I looked at a lot of adjustable beds before deciding on this one and I made a excellent choice. There are USB ports on both sides of the bed. The massage feature works great just a overall great purchase.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
Mar 30, 2026
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not buy the assembly package

The bed frame was fine. The assembly person never showed up. I had to call them 3 times and they were not helpful at all. I paid $72 to have it assembled and still waiting for a refund. Walmart wasn't helpful at all either. They offer it when you buy the merchandise but that's it. "it's not their problem if another company doesn't show up".

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
Apr 2, 2026
Reviewer name: Mariceliz
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never Hire Kenny for assembly for furniture

The Assembler left job half done..he never put slat brackets to hold slats in place..he screwed the middle drawer of canopy bed to the frame and I can't access the middle drawer for storage and he had wrong screws on bottom of frame.. AWFUL AND HE TOOK OVER 3 HOURS TO MESS MY CANOPY BED FRAME!

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
reply from Angi Team

Hi there, We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Mar 6, 2026
Reviewer name: Samantha
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not pay the EXTRA MONEY FOR ASSEMBLY

Do not waste your money to get your items assembled they go through Angie’s that company is so unprofessional and had a disrespectful man walking to my home walk he was talking on the phone and slamming items in my face I asked him to please leave respectfully before he even assembled my items

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
reply from Angi Team

Hi there, Samantha. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Apr 26, 2026
Reviewer name: Jimmy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bed frame too wide

I ordered online queen bed frame and paid to have it installed to my bed. When the installer put it together, the frame is 3" or more wider than my bed. There is nothing wrong with the frame or the installer, come to find out there are queen bed frames 2" shorter both ways. Very dissatisfied bought a frame can't use and paid to have it installed. Now, I have to pay again to uninstall and reinstall another.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
Feb 6, 2026
Reviewer name: Elizabeth
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

JUNK. NOT REAL WOOD. Manufacturing defects

JUNK. Arrived damaged. Angi the assembly service partially assembled the bed, told me the parts were broken, and LEFT! Left the item partially asebled for me to then hire someone else to disassemble it. Then Walmart A.i. tells me the bed is not value for refund?? Hours and hours on the phone with customer service agents who know nothing about anything. They tell me to deliver it to ged ex or a store to return it if I want a refund? I had it DELIVERED because I do not have a car! So they promise me a service company will come to pick it up. ONE MONTH later no calls no company pick up and they refuse to refund me all my money?? Walmart is by far the most UNETHICAL SHADY SCAMMING company in the world. I will NEVER EVER buy anything from them again. Their products are JUNK. This bed is made of particle board not real wood!! Angi assembly person. Walmart A.I. initially refused to refund or return then says I must return it to Walmart? (I don’t have a car and nearest Walmart is 20 miles away!). Then they agree to pick it up and 10 phone calls later no one knows anything about a pick up. Half assembled bed sits in my bedroom with no place for me to sleep.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
Mar 13, 2026
Reviewer name: Jennifer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not a bad guy/assembler but....

Not sure if Im supposed to mention the name of the guy they(Angi) sent or not, so only giving his initials: RL. He took 4 hours to assemble 1 bedframe. He started with the headboard and didnt even have the headboard finished til 2 hours into it (granted it had hidden storage, lighting, and charging ports though so POSSIBLY just that complicated??). He asked 2 or 3 slightly personal questions that he shouldn't have ("Where you from?", etc) so I left the room. He then took so long that I was put in a terrible position: break my child's crucial doctor's appointment, or ask him to leave the job unfinished (he claimed he couldnt come back), or leave my 14 year old son and (mentally age 2) severely compromised adult sister here with this male assembler. Cancelling my other son's crucial medical appointment would've cost me a $280 less-than-24hrs-notice cancellation fee and delayed his urgent care so this whole situation (of the assembler taking 4 hours to do what I had thought would likely only take 90 minutes tops) really put me in a bind. I worried constantly while I was on the road and just kept texting my 14 year old for updates and then RL (the assembler) called me twice (while the doctor was literally midway speaking to me at my other son's medical appointment!) to ask me to log onto Angi and approve his request to be paid overtime or something to that effect. I anguished over how to handle this review because the end result: the bed looks great, he didn't directly harm anyone, but the stress was ridiculous and high cortisol (the stress hormone) damage to me is particularly bad due to the growths on my adrenal glands/Cushings Syndrome. If Im only rating the QUALITY of the job he gets 5 stars, but speed does matter and taken together with the personal questions, and the poorly timed calls: not a stellar experience overall for me personally but I also try to see it from his perspective, he worked 4 hours, neither of us intended for both events to interfere with the assembly (I personally didnt schedule either event whatsoever-both were automated and I was simply notified and they had seemed far enough apart not to interfere with each other), and he probably just thought he was making small talk not fully grasping that to a single female: certain questions take on a different tone when you already have my name, address and relationship status by default.

Review from walmart.com
Helpful?5EVFB35PH9B913729964509
reply from Angi Team

Hi there. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team