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Customer reviews for Shark Matrix Self-Emptying Robot Vacuum with 60 Day Dock for
Shark Matrix Self-Emptying Robot Vacuum with 60 Day Dock
4.4 out of 5 stars
stars390 ratings221 reviews
  1. 5 stars73% (284)
  2. 4 stars13% (50)
  3. 3 stars4% (15)
  4. 2 stars6% (22)
  5. 1 star5% (19)

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Showing 21-30 of 221 reviews
Jul 25, 2023
BamaGirl
5 out of 5 stars review

Verified Purchase

New Sharp Matrix Robo

Awesome vacuum - Runs a long time without chargeing

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Sep 19, 2024
Sharon Thompson
5 out of 5 stars review

Verified Purchase

Best Purchase Ever!

I purchased my shark Matrix because I live in a very sandy location and was sweeping and vacuuming everyday! Now I can relax knowing it’s done for me! Best purchase ever!!

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Dec 7, 2023
Gregg K
5 out of 5 stars review

Verified Purchase

Great Product

Exceeded all my expectations. I have a dog that constantly sheds and this keeps up with it more than I could myself. Also the price was super,why pat $200,$300,$400 on something similar.

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Sep 21, 2024
Heather
5 out of 5 stars review

Verified Purchase

Great product!

Love it! Yes it gets stuck easy, I just make sure I have things picked up! I run it daily with 2 dogs. Battery doesn’t last too long. It does 2 rooms goes back to charge, comes out to finish. But I love it!

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May 7, 2024
Bigsarge
3 out of 5 stars review

Verified Purchase

It runs into more issues than my old Shark does.

I expected Better, It runs into more issues than my old Shark does. Does not appear to be running the pattern I expected. Doesn’t get close to the wall or couches. Sadly I can’t run it and have alarm system on. Just a bit disappointed.

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reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you’re having trouble with your Shark Matrix Self-Emptying Robot Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.Kind regards,Shark Clean

Aug 26, 2024
Dina B
5 out of 5 stars review

Verified Purchase

The Best Money I Have Spent

I love it!! It vacuums amazing!! My cleaning lady even couldn’t believe how well kept my floors were in between cleanings. All I did was run “Cinderella” Shark twice. No sweeping or other vacuuming. The best money I have spent and it was marked down $130 😁

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Jul 24, 2024
gasantillana
5 out of 5 stars review

Verified Purchase

Love it

Had this for 3 weeks and so far it’s awesome, really helps to maintain the floors clean while I wait for the weekend to sweep and mop. Since my dog sheds a lot I will need to empty and maintain the robot every 2-3 weeks, already have done this once and it was pretty simple to do. The app and robot mapped the house really well, I was able to label rooms, hallways, etc no problem. Love that I can also set the level of cleaning needed, select spot cleaning and also zones not to clean. overall i’m very happy with this purchase. Also, it’s not loud at all and doesn’t bounce off walls or doors like my other robot from another company did so I don’t wake anyone when I run this shark.

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Jul 12, 2024
Hank
4 out of 5 stars review

Verified Purchase

Abstract Mapping

This is our first robo vacuum. My daughter had one that was a different brand. She was in love with hers. I have used Shark products in the past and have been really satisfied. So, I purchased a Shark Matrix Robo vac. Finding the right place to put our Matrix was a challenge. The instructions are very strict on placement. We found a spot, but it didn't comply with the directions. So far, no problem. Mapping the house was pretty straight forward, but the map of the house didn't look like our house at all. I mapped our house twice; it still didn't look right. Well, I was able to figure it out and realized the map of my house was an abstract view of our house. The vacuum does pick up a good amount of "stuff" from the floor. The only issue I have is this: I sent "Hazel" to vacuum the whole house. Now my house is not huge, approximately 1950 sq ft. It took the vacuum 3 charges and over 8 hours to clean the house. I expected a somewhat longer vacuuming time. But other than that we love our Shark Matrix.

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Jan 4, 2024
Big Ern
5 out of 5 stars review

Verified Purchase

The Shark eats Roomba’s lunch and cleans it up

Seems to clean pretty thoroughly and usually avoids getting stuck. Still has a tendency to get lost at low battery levels. Battery life is ok a little over 1 hour. Self emptying feature is nice. Ability to clean specific rooms is a good addition, now just need to be able to put rooms on a schedule instead of the whole house.

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Jul 19, 2024
Chris
5 out of 5 stars review

Verified Purchase

Better mobility

Does much more than our previous model. This one can get over obstacles the other one couldn’t like different levels of the floor. The old one we had to put up magnetic strip to keep it from going to our foyer area because it would get stuck. But this one goes over it

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