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Customer reviews for Shark Matrix Self-Emptying Robot Vacuum with 60 Day Dock for
Shark Matrix Self-Emptying Robot Vacuum with 60 Day Dock
4.5 out of 5 stars
stars
298 ratings145 reviews
  1. 5 stars72% (216)
  2. 4 stars15% (46)
  3. 3 stars3% (10)
  4. 2 stars5% (14)
  5. 1 star4% (12)

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Showing 141-145 of 145 reviews
Dec 30, 2023
Reviewer name: Sharklock Homes
2 out of 5 stars
2 out of 5 stars review

Mapping feature is poor

This device has serious limitations from an AI-tracking perspective. This device is suppose to use laser sensors to precisely map out your floor. It is surprisingly inaccurate!! It also is suppose to let you create 'no go' zones, which this device ignores. It is louder than expected. It also predicts time to clean and usually takes 2-3x that amount of time. I also suspect it is defaulted to pacific time zone based on when it starts vs actual programmed time. Recommend another, more mature system. From a cleaning perspective, I think for general open areas it does a decent job, but again, the laser system did NOT enable it to get close along kitchen counters.

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Jul 20, 2024
Reviewer name: Vicki johns
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great price, works great

Works great. I should have bought a robot a long time ago.

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Dec 16, 2023
Reviewer name: Papa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Shark

Great product and we are enjoying it greatly

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Sep 12, 2024
Reviewer name: Matt
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Noisy, Limited programming

Yo can not schedule for cleaning more than one daily. One time only per day

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reply from SharkNinja Product Expert

Hello Matt,Thank you for taking the time to leave a review.We sincerely apologize for the inconvenience caused by the noise from your Shark Matrix Robot and the limitation of scheduling it for cleaning only once a day. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your unit, please don't hesitate to reach out to our team by phone at 1-800-365-0135 and we'll be glad to assist you.Kind regards,Shark Clean

Sep 20, 2024
Reviewer name: Petuniasmom
5 out of 5 stars
5 out of 5 stars review

Great Robo Vacuum

Couldn't find any info (how many required) on filters before purchasing. Be prepared there are multiple accessories/filters.

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