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Customer reviews for Shark Matrix Self-Emptying Robot Vacuum with 60 Day Dock for
Shark Matrix Self-Emptying Robot Vacuum with 60 Day Dock
4.4 out of 5 stars
stars390 ratings221 reviews
  1. 5 stars73% (284)
  2. 4 stars13% (50)
  3. 3 stars4% (15)
  4. 2 stars6% (22)
  5. 1 star5% (19)

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Showing 111-120 of 221 reviews
Sep 23, 2024
Will Ross
5 out of 5 stars review

Verified Purchase

Shark Robot Replacement

This is a great improvement on my 2019 Shark robot it replaced

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Mar 13, 2024
Tammy
5 out of 5 stars review

Verified Purchase

5 star vaccum

I love the way it maps your house and get every inch and does run into things

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May 9, 2023
Misque
5 out of 5 stars review

Verified Purchase

Best yet

Does a great job. I have 2older models and this is far superior. Very happy

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Mar 12, 2024
CC
5 out of 5 stars review

Verified Purchase

Highly recommend

No bags to buy. Works way better than roomba. Easy to map.

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Jan 5, 2024
Scramers
5 out of 5 stars review

Verified Purchase

Works great,easy set up

Better than I thought it could be

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Mar 27, 2024
Williams
5 out of 5 stars review

Verified Purchase

Good

Its a good product

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Jun 26, 2023
SC
1 out of 5 stars review

DO NOT BUY

Bought this in May of 2023 thinking it would be a great purchase. Was I ever wrong. This robot doesn't run on schedule. Customer service was no help. Said they would return my call within 24hrs with a fix. NEVER CALLED BACK!!! I am retiring this junk robot.

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Jun 30, 2023
jon
2 out of 5 stars review

would not buy it again!

I am actually shocked at how bad this vacuum is for a dang near $400 investment. first trying to connect it to my wifi even on 2.4 took like 6 times trying( very sad for a higher quality name brand in robotic vacuums. then when it mapped the house it missed a room ok no big deal run it again. so i do so and it missed the other room and i had to force it into the room by bumping against it for a few minutes to get it to explore that room. then the cleaning,,, while the cleaning was impressive it also was the saddest thing i have seen.. coming from a cheap $150 model this vacuum missed almost 600sq ft of the flooring why i don't know.. going to try again today but if it don't clean the house properly this time its going back period!. the software is a darn joke! you can't run it multiple times a day i assume because it takes 3+ hours to recharge the battery(sad old one lasted for 53 minutes np at all with a clean house to show for its work this one on full charge cant even clean my house in 75 minutes and has to recharge and then still misses cleaning properly. also good luck trying to see where the vacuum has cleaned while its cleaning as there is no live map of the vacuum as to what it has done or not until it is done and at its dock for a few minutes. also there is no way of changing suction per room or once it starts at all once its set your SOL. overall i thought i was purchasing a huge upgrade with bag less vacuum and such and all i did was waste my time ..the vacuum base take 10 seconds once it hits the dock to suck it out and then 15 seconds to finish cleaning it out it works great but dang is it very lound. overall wife isnt happy so im going to go look for something else to make her happy. happy wife happy life and with this vacuum youll be in the dog house for sure! so woof woof on your purchases

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May 21, 2023
MZ
2 out of 5 stars review

Vacuum Seems Great - WiFi Problem

Bought this vacuum today from Sams. The actual vacuum itself is great. Looks good and seems to be of high quality. The main issue is I can’t get it to connect to WiFi, so I can’t use the app. Shark states the robot only works with 2.4ghz network. Even with 2.4 network, it will not connect. The robot detects the network, asks for the password, and then nothing. Extremely frustrating since I tried several different devices and even tried my old router. If I can’t get the app to work it’s going back. Everything else about the vacuum is great, but without the app you won’t get what you’re paying for.

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Jul 5, 2023
Rtc
5 out of 5 stars review

Works real well on my carpets on picking up dog hair from 3 dogs. Quiet while running and easy to set up in Wifi.

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