Overall a great product. The app is still a little buggy and can be frustrating, but once configured, this is a HUGE convenience in cleaning your house!

This is my first shark robot. Although I own several other shark vacuums prior to this, I have always had the Bissell vacuum mop combination. My only complaint about it was that I have to replace the mop cartridge about every 6 to 12 months. The reason for the bad review on this one is that it does not clean as well as the Bissell; it is extremely hard to clean the vacuumed dust bin. Lots of stuff gets trapped and it’s very hard to clean; finally, it does not have the stamina that the Bissell does. The BISSELL is much more consistent in terms of mopping and vacuuming all the rooms in my home, and also runs for about two times or more the runtime of the shark if you want a good vacuum mop combo go with the Bissell, not the shark.

Good suction

Works better than expected. Has shortened my honey-do list!

Amazing! This deserves a honest positive review! I really love my Shark cleaner. It keeps my tile floors clean with way less effort, and I don't have to stress about stains anymore. I have white tiles, so keeping them clean every day used to be tough, but this has made a big difference. After using it for a week, I ended up buying a second one for upstairs where my birds are. They make a huge mess with fruits and veggies, and the Shark has been a big help with that, just make sure to keep the mopping pads clean after using it.

I was skeptical about the mopping actually cleaning but it does a fantastic job of cleaning. I love this new bf of mine.

Jury’s still out. The mop feature for the size of floor I have, can’t complete the entire floor without refilling.

I love that it’s Bluetooth and you can connect to it even when your not home. It’s very efficient. I am glad I purchased. It has made my busy life A-lot easier.

The shark on mop mode constantly gets stuck on tiles. Pet hair still gets wrapped around roller because of the brush and fin combo. Battery seems then the older shark models

Model UR2450WD intermittently runs itself during the night. Yes you'll be waking up startled. After you turn it off, it's very difficult to turn back on. “Forgetting” the robot then adding it back in the app sometimes works. Other times you have to completely delete the app reload the app hoping this step might work. Add your Wi-Fi password, but it's still may not turn on. (I work in for the ISP, internet troubleshooting dept). Next you talk to the friendly customer service reps, they reprogram it. Saying it won't run again in the middle of the night… But it does a few months later. SMH! Today's friendly rep asked me to disassemble the robot to disconnect the battery. If I had used a broom %26 dustpan, the floor would be clean in less time. If I can find the receipt, I'll return it. Will not be purchasing another shark product……. So very disappointed.