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Customer reviews for Shark Matrix 2-in-1 Robot Vacuum & Mop with Home Mapping, Bonus Dual Edge Side Brush for
Shark Matrix 2-in-1 Robot Vacuum & Mop with Home Mapping, Bonus Dual Edge Side Brush
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4.3 out of 5 stars
stars
268 ratings175 reviews
  1. 5 stars72% (192)
  2. 4 stars13% (35)
  3. 3 stars2% (5)
  4. 2 stars3% (8)
  5. 1 star10% (28)

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Showing 171-175 of 175 reviews
Dec 22, 2023
Reviewer name: Jan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Floor and mop machine

Its a xmas gift dont know yet

Helpful?598I5Q5EO99T13728761374
Mar 17, 2025
Reviewer name: katie
5 out of 5 stars
5 out of 5 stars review

Shark 2-1

Love this machine! Does a great job on my hard floors. Of course you still need to do deep cleans but for maintaining this robot is great!

Helpful?598I5Q5EO99T13728761374
May 3, 2024
Reviewer name: Derek W
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Already having issues

Not sure about this

Helpful?598I5Q5EO99T13728761374
reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We understand how frustrating this situation must be with your robot. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to look into this for you.Kind regards, Shark Clean

May 9, 2024
Reviewer name: Damir
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Buyer-Owner

Not satisfied

Helpful?598I5Q5EO99T13728761374
reply from SharkNinja Product Expert

Hello,Thank you for taking the time to leave a review.We're sorry to hear that you aren't happy with your robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-888-228-5531.Kind regards, Shark Clean

Dec 3, 2023
Reviewer name: Ellen
4 out of 5 stars
4 out of 5 stars review

Great Vacuum

I use it upstairs with all carpet for now. It works great. I am excited and happy. I only now wish for one thats can do the stairs. Maybe in 5 years?

Helpful?598I5Q5EO99T13728761374