Skip to Main Content
Sams Club
Sams Club
Customer reviews for Shark Matrix 2-in-1 Robot Vacuum & Mop with Home Mapping, Bonus Dual Edge Side Brush for
Shark Matrix 2-in-1 Robot Vacuum & Mop with Home Mapping, Bonus Dual Edge Side Brush
4.3 out of 5 stars
stars268 ratings175 reviews
  1. 5 stars72% (192)
  2. 4 stars13% (35)
  3. 3 stars2% (5)
  4. 2 stars3% (8)
  5. 1 star10% (28)

Member photos

Sort by |
Showing 161-170 of 175 reviews
Dec 30, 2022
dlstaff99
5 out of 5 stars review

Amazing vacuum/mop

[This review was collected as part of a promotion.] I have an area rug in my wooded/tiled living. I want all the areas to be vacuumed and the non-rug area to be mopped. I learned, that there are 2 ways of doing this. First, add a no-mopping zone. Adding the No Mopping Zone is not precise. It requires multiple tries and re-adjustment. But after a few attempts, you can set it. With this No Mopping Zone and both the attachments attached to the robot, the robot vacuums and mops the living room but does not go onto the rug to only vacuum it. The second way is to run the robot for vacuum only by detaching the mopping felt attachment. It is okay to have a water tank with water attached while vacuuming. This will vacuum my wooded/tiled area as well as the rug area. Once vacuuming is completed then attach the mopping felt attachment and now run it for mopping. Now it will not go over the rug as you have already set up the rug area as no mopping zone. While vacuuming it makes a noise of about 54db and while emptying it goes up to 75db that too for 20 sec or so. So noise-wise it is not bad. This has only one edge sweeper fan. This is not that effective. So in the area like the kitchen, I generally sweep the boundaries myself and ask the robot to do the rest of the work. Although it is said that the duct collector collects the dust for up to 6 weeks, I have not yet emptied it. Super easy setup I highly recommend this vacuum!

Review from sharkninja.com
Helpful?598I5Q5EO99T13728761374
Sep 10, 2022
Elclavito77
5 out of 5 stars review

Amazing Product Worth It!

[This review was collected as part of a promotion.] The Shark IQ 2 in 1 has exceeded all expectations! I didn’t think it would work as well as it has. This unit has picked up all the cat hair quickly and easily. We have wood, carpet and tile flooring. It has worked spectacularly on each. The wet mopping function is amazing too. The set up was super easy and the app functionality is easy to navigate. It is a smart device that avoids obstacles and stops automatically at the steps. This has made our lives so much easier. I wish we would have gotten one earlier. 10/10 recommend.

Review from sharkninja.com
Helpful?598I5Q5EO99T13728761374
Dec 29, 2022
Psige123
5 out of 5 stars review

Very sturdy

[This review was collected as part of a promotion.] I have been waiting to try this. It was nice and quiet and did not scare my pets like my other one. I was worried it would drag messes around and it does not. Everything seemed nice and clean and I am overall very happy!

Review from sharkninja.com
Helpful?598I5Q5EO99T13728761374
Oct 2, 2022
James35
4 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Coming right out of the box it is almost ready for use. Just a couple of things to put on and the directions are easy to follow. Now the part that took the longest was getting it to pair with the app I'm not sure if it was my internet but it took forever. You can run it without the app but I find it goes all over the place and especially when mopping it won't know where to go where that isn't carpet. I'm not sure why but it only has 1 sweeper thing to attach and not 2 of them but it does come with an extra. I feel it does great on carpet and really gets all the hair from my dog. On tile I feel it misses some stuff. The best part is the mopping feature you simply attach the water unit to the back of it and it mops and sweeps at the same time. It does go slower when mopping but I feel it really gets it clean that way. You can simply wash the mopping pads after each use and reuse them. I have it on a schedule so no need for me to constantly ask it to clean it does it for me. The canister is rather small but I usually can have it run 2 times before I need to empty it. Overall I'm very happy with the ease of use and quality from this vacuum.

Review from sharkninja.com
Helpful?598I5Q5EO99T13728761374
Nov 29, 2022
elgabriel28
5 out of 5 stars review

My new Robot

[This review was collected as part of a promotion.] This Shark IQ 2-in-1 Robot Vacuum & Mop has been a great help in my home. I’ve owned previous shark robots and this robot has been the best upgrade so far. The robot came very well packaged and setting it up was pretty easy just by following the instructions on the manual. After the setting the base the first charge takes about 6 hours before you set it up to map out the house. To map the house you need to download the Shark clean app so you can no-go zones you want the robot to avoid. With the app you can control the different features you want the robot to do such as mapping, scheduling, no go zones and carpet zones and can select specific rooms you want to clean. The app is easy to understand. You can also set up voice control  using Alexa and Hey Google. It’s a very smart powerful robot that really does its job in cleaning hard floors and carpets. I own a pet and has recently started shedding, and I like that this robot has a self-cleaning brushroll that picks the hairs saving me time. An extra mopping pad is included in the box and are washable. The material is great quality, plus it is very resistant and durable. Overall, I would definitely recommend this!

Review from sharkninja.com
Helpful?598I5Q5EO99T13728761374
Dec 29, 2022
DanJamMan
5 out of 5 stars review

Woah

[This review was collected as part of a promotion.] I’ve always been questionable about a smart vacuum. I will say I am thoroughly impressed. The layout of my house is fairly simple but I do have objects in the way (couch, tables, chairs) and it avoids them very well. I enjoy being able to start it and come home to a clean house. This far exceeded my expectations

Review from sharkninja.com
Helpful?598I5Q5EO99T13728761374
Sep 14, 2022
DanielL
5 out of 5 stars review

Decent Robot Vacuum

[This review was collected as part of a promotion.] I have quite a few different vacuums and one of them from Shark on top of this one. While I definitely prefer my other shark, this one being able to mop is quite the needed bonus when I'm feeling especially lazy to clean the hardwood floors. Not the smartest vacuum I've seen but a great value for what it costs!

Review from sharkninja.com
Helpful?598I5Q5EO99T13728761374
Dec 5, 2022
SherriM
5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] The setup on this robot vacuum is very easy. After downloading the app just follow all of the directions. I did charge it completely before even attempting to program it. It was fairly easy to set up to internet as well. It picked up dog hair and did pretty good at picking up the small things. It's pretty good and I really like it. I don't think there's anything I don't like about this.

Review from sharkninja.com
Helpful?598I5Q5EO99T13728761374
Nov 26, 2022
Babyd
5 out of 5 stars review

Works great

[This review was collected as part of a promotion.] I really love my new Shark Iq robot vacuum.I have German shepherd that sheds so much and this vacuum has really been a big help! I love that this bot maps my house and gets everything up in one run. The setup is extremely easy and effortless. I simply downloaded the app let her charge and after it was done it mapped my house! I have it set to vacuum while I'm at work so when I get home I can rest! You will not be disappointed In this vacuum!

Review from sharkninja.com
Helpful?598I5Q5EO99T13728761374
Nov 23, 2022
Missy53
5 out of 5 stars review

Awesome features

[This review was collected as part of a promotion.] I got this and 8 absolutely love it. It has made my life a lot easier. It vacuums and mops. Just turn it on and it does it thing, it's amazing. I definitely recommend it . It has great features and performance.

Review from sharkninja.com
Helpful?598I5Q5EO99T13728761374