Angi is a terrible choice to handle your tv installation. Had installation scheduled for 2pm on December 21st. Got a call from the guy doing the installation at 2:05pm saying he was “heading my way, he was running behind”. Five minutes later I received a text from Angi saying they had to cancel my appointment and reschedule for December 26th. My son had come over and helped me remove the old TV. So I had no TV at that point. I called Angi to learn that the installer had notified them after he talked to me that he was pulling out of the job. There was nothing they could do. Is that really the way you want your customers to be treated? I canceled the service and got a refund. Will be telling everyone I know not to buy a tv from Walmart.

I purchased the TV Wall Mounting option as it was a large 77" TV and I do not have the ability to do it. With such a large TV, it requires 2 people to mount it to the wall. Angi sent 1 person to do the job and he was unable to do it alone. So I was forced to help the installer to get the TV mounted. I should get a refund for 1/2 the cost of the installation fee since I filled in and did the work for the other person that was needed for the job.

Prior to coming I received a call from the gentleman coming. He verified my request and advised his arrival time. Once there he setup the mount as expected. While doing so he made sure to explain step by step what he was doing so that we understood what he was doing.

they worked with me regarding scheduling bc of weather issues, also installed the mount uneven at first and had to redrill 4 big holes in my wall ..... so now i have to fill those, which is exactly what i was hoping to avoid and paid installers for..... Not a satisfied customer.

for starters, the installer was a no show/no call for 1st scheduled visit. They sent me an email to reschedule on New Years Eve 12/31! I called (again) to cancel the install. Then I received another date for the cancelled installation, for 7pm at night! I called multiple times to cancel, they kept rescheduling. I attempted several times to cancel online, %26 was finally successful (or so I think), %26 I'm waiting 3 days now, to have correspondence, regarding my refund for the service. I will call after Thanksgiving to follow up, as this has been going on for 2 weeks. Buyer BEWARE!!!!!

I have found it would have been easier for me to book directly through the Angie Repair Services or Handy myself. The Walmart platform does not allow for the customer to make changes. I was not able to add a tip and charge my card on file. I did not know nor realize that my repairman would ask for double the amount to take down my old tv before putting up a new one

First I didn't show up after confirming second guy showed up took everything out of the box sat reading the instructions for 20 minutes said he had a phone call went outside came back in told me that he was fired by Angie list and left I called to reschedule the appointment they said he was never fired so my TV is now laying on the floor in my living room

I didn’t get the wall mount. I asked for it to be left at the front door , the picture sent was in the grass somewhere at my apartment complex and did not look like a wall mount. I need another one sent out asap since the hanging service I purchased is coming Saturday at 10AM.

I will have to have the TV rehung. As you can see in my photo, it is not centered and actually the TV is resting on the mantle. The mount was placed too low and the TV is not even hanging on the mount - it is resting its full weight on the mantle. My service was not only a complete waste of time and money, but now I have 8 holes in my stone fireplace that won't be used. There is a power outlet and conduit behind the TV that you can't see. I told the installer that the bottom of the TV needed to align with the bottom of the outlet so that the outlet can't be seen. The bottom of the outlet is about 4 or 5 inches above the mantle. The outcome is totally unacceptable.

I want to nominate Dan for an employee recognition award. His professionalism is outstanding, he treats us clients with respect and did wear the mask thru out the long period of time it took to mount a 70 in TV on a out dated full motion hardware I purchased 2 years ago. Never complaint always in good character. Thank you for sending Dan...he really deserves a raise for his devotion to his job. He is an asset to Handy and should get the recognition he deserves. Sincerely a happy customer Samuel R