The contractor that was assigned to my order, didn't have a clue on what he was doing. I stated in advance that I have a celing mount and not a wall mount, first of all; besides, its even easier to place up than a wall mount because you only need to make sure you're putting it in one stud not two spaced out studs. Bottom line, he $400 dollars worth of damage, didn't clean up behind himself and then ask for my bar stool to stand on instead of using the ladder on his truck, that I also told them would be needed, because of my "high ceilings". He drilled "22" holes in my ceiling trying to get the second out of our screws needed in. Then told me, after he couldn't get it done and finally gave up, "all you have to do to patch the holes is get a little container of putty, it shouldn't cost no more than a few bucks from HD or Walmart"!! My response was, "really, I need a step stool just to get up on the barstool, how am I supposed to get to my ceiling?". And then had the audacity to ask me to give him a good rating, and not throw him under the bus because he's a brother 😡"!! Well....I've been an only child all my life. I resolved it by first, first filing a damage claim with "Handy", then notifying my leasing office, whom would not take on the task of repairing %26 repainting it (it fell on me financially), so I found my own private contractor, got a quote, submitted the quote, got it approved and got paid the "final" quote amount back. I didn't get all of what I submitted but the majority of it and I settled for the $400. The contractor (BEGholston Contacting) that came in and saw the damage was like "what was he digging for, why he didn't use a stud finder"? I replied, "Oh, he had one of those...because I let him use mine"!! There was damage to the ceiling mountans because I didn't have the receipt (bought it years before, and never use it) I couldn't get reimbursed for it. Ended up have to buy another mount (corner) and now I'm content with my new setup. Look at that made my own self happy 😊😁. Thanks BE Gholton Contracting, LLC.!!

was never told when they would show up. The person came with there 4 year son. i had to help and correct him several times on the installation. he spoke little to no English. after telling him how high to mount the tv, i left the room cane back and he had the template on the wall for the mounting bracket. i had to continue to do half the work only to finally mount the tv and see it about a foot below where i told him it should be. he had strippef one of the bolts which took a better part of half hour to remove. i then had to measure where the bracket needed to go. Bottom line i did as much work as he did.

You can’t reach them to talk to anyone. Only chat. They changed their scheduled appointment 6 minutes before it was to start and then changed it to a weekday. This won’t work but I just received a notification they are coming today anyway with no way to reach out. Would not recommend this servuce

Walmart's Handyman did a horrible job. drilled at least 30 holes in my wall. He was so unskilled that he couldn't find the stud, and tried to place 8 anchors in the wall. That fell then he found the other stud by mistake after trying to place 2 more anchors in the wall. So now I have 12 pencell size hole sin my wall. The handyman was very stinky and unprofessional. His pants were sagging and he smelled off cigarette smoke and body odder. He used profanity in from of my children. He was just all together horrible.

I canceled Angi installation on Nov 7th or 8th. She scheduled me on a day I wouldn't be available. The installer qouted me a intall price of $249.95. Said he had nothing to do with the $79 that I paid Walmart for installation. So I need Walmart to refund me my $79 immediately you charged me for before I even got TV mounted. Had a friend help me last night install it.

Michael was very kind and courteous. He knew exactly what he was doing. He handled my TV with care. After he mounted my TV on the wall it stayed put. My TV is a TCL Roku TV 55 inch. Even though the TV was put in a tight spot he knew exactly what to do in such tight quarters. Overall, I'm really happy I ordered from this service, and will be ordering AGAIN in the future! :-D

I do not recommend using WalMart’s installation service. They scheduled a time that is not convenient and I was not allowed to re-schedule. Nothing against the person performing installation, this is regarding the lack of flexibility and the fact that they scheduled a stranger to come into my home in the middle of the night. Please use Thumbtack where you have a choice of date/time.

We had the best experience with WalMart Angi. We love our TV and had professional and courteous service from Luis and Arlex with Angi Services. The new TV is now mounted to the wall. It was a pleasure working with Angi and will gladly work with them again. Thank you

This was a disaster. Here's how this works: Walmart subcontracts this service out to "Angi" which is just like task rabbit. A contractor will take the job which can't pay much because the whole service fee is $80 for 1.5 hrs and you know both Walmart and Angi are taking a healthy slice. You get whatever random guy selects the job. Just one guy. In my instance, he needed my help to open the box, hold the wall mount in place while he screwed it in, lift the TV, etc. He was nice, but not at all competent. The contractor who came initially couldn't figure out where the studs were. He then wildly miss-measured and installed the TV way off center. My wife was furious. Drilled massive holes in the wall in the process. Foruntately, I have received a refund and we are going to hire a competent firm to install it. Do yourself a favor and either hire a real professional or do it yourself. You don't want to be dealing with these people.

As a customer, it was very confusing figuring out how to schedule this service. There is no number given or service provider mentioned. Please note that Walmart cannot change or cancel the service, the third party does…..however that was also not communicated well. After over a week and several calls to Walmart, I finally got in touch with Angi (the third party) then was corrected that I should have been more proactive with my cancellation. The representative complained about all the paperwork they will not have to sign off on if I want to get my refund. All in all, this is a mess. I will never get additional service ordered again.