I purchased the recommended tv mount and wore concealers used their people to hang it and it was a great decision. The person knew what they were doing and they were professional and efficient and the suggested products were perfect. The TV looks great but the sound is terrible. The speakers are not blocked but the TCL is muchhhhh better.

I got my tv delivered on a Tuesday and i didn’t schedule the installation yet I was putting it off, i figured I’d schedule it the following week when I knew my schedule… that Saturday someone knocks on my door and it was the guy that installs the tv. He said he wanted to get it out the way. He came at a respectable hour between 9 am and 10 am. He was super quick he didn’t need my help at all. I didn’t even watch him working on it. He checked if the tv worked and helped with setting up my tv. Good, honest, hard working man. Knew exactly how to install it didn’t even bother reading instructions. He true professional. And he took initiative by showing up unscheduled.

Miguel, our tech was efficient, fast and very kind. He made sure that the TV was hung at height that was appropriate for everyone in the house and then he stayed to make sure that the TV worked once it was set up. I would recommend his services to anyone that needed this type of work in the future.

When trying to reach out to the "pro" to set a more accurate time of meeting was almost impossible. Then the guy hangs the TV crooked. I asked him to correct it and he says it won't budge. I'm very disappointed that he didn't correct his mistake and I don't feel the bolts are tight enough and I'm afraid that my TV will fall. I have grandkids at my home all the time. I really want someone else to come and check to make sure that the TV is stable and they also can make it straight on the wall.

Purchased TV and mount installation on July 1. TV is still in the box. Angi has now rescheduled installation 5 times after confirming time %26 date for each rescheduled appointment. No idea if they'll show up as scheduled and confirmed on Saturday. When I contact them via phone or online customer support, they don't know if they'll have anyone available. Worst customer experience I've encountered in 74 years on earth. I'd give them a minus rating if that was possible.

I had used their installation service before it went well, but on this occasion, it did not the installer called a hour before they were supposed to mount the TV and was not able to come out for like the next three days. I canceled the install and waiting on a refund.

unfortunately i cant rate this service because unbeknown to me i didn't have the mount for my television so the tech that came to my house said he couldn't do the job. I'm so heartbroken.

I would give this zero stars if that was an option. Had a service scheduled and left work early only to find out it was cancelled with no notification. Tried for 2 weeks to reschedule and never could get someone to take the job. Also never received a refund. 10/10 - do not recommend

Couldn’t complete task because beams were too far apart for the mount I’d chosen and left me the option of going to the store to buy a different one. This, after my appointment for this job was blown off entirely by the first young lady who called to confirm I’d be there to help lift it then didn’t show up.. well I wasn’t in mood to leave a young stranger lingering in my yard while I went shopping at Walmart to hunt down a 31 inch beam gap or whatever new requirements I was supposed to find.

The 1st red flag and nice enough guy, came to mount TV on wall with no stub finder. That is must! so he kept drilling multiple holes in walls and marking walls with scratches to find a place to hang. now I have to file a claim and had to hire a "professional" to do it right and have to hire a professional to fix the walls of brand new lux apartment.