When trying to reach out to the "pro" to set a more accurate time of meeting was almost impossible. Then the guy hangs the TV crooked. I asked him to correct it and he says it won't budge. I'm very disappointed that he didn't correct his mistake and I don't feel the bolts are tight enough and I'm afraid that my TV will fall. I have grandkids at my home all the time. I really want someone else to come and check to make sure that the TV is stable and they also can make it straight on the wall.

I would give this zero stars if that was an option. Had a service scheduled and left work early only to find out it was cancelled with no notification. Tried for 2 weeks to reschedule and never could get someone to take the job. Also never received a refund. 10/10 - do not recommend

[This review was collected as part of a promotion.] Again, I am waiting for Walmart to keep its' agreement and complete this service that has been paid . Walmart has greatly failed.

Disaster. Angi showed up twice and didnot have the right tools. This is a terrible service with unaccountable channel partners and Walmart is not managing this relationship for its customers well.

Have not received any response from Angi in regards to booking. I’ve made several attempts to contact them but no one is helpful. I would recommend finding someone to do your mount installation versus purchasing the product through Walmart. It’s the principle that matters.

Elijah who was sent to complete the installation by Angi.com was amazing. He reached out to us the day before and got all of the information he needed. He showed up and completed the job. He was courteous, professional, and very knowledgeable. Everything went well.

The installer never showed on the scheduled day, Dec 1, 2025, at 8 pm. The third party rescheduled without communicating. The reschedule was today, Dec 4th, 2025. At 7 pm, the driver called, pretending he could not find the building. I came outside and asked what he was driving. He responded that he was in a black SUV, and he marked the job as completed. The installation did not proceed, and he became lost and refused to follow the instructions for reaching the building. And he left.

Do not order the tv mounting service with your order. I paid for it never got an appointment called twice to cancel because I mounted my own tv. When I called they said I would be refunded. A charge showed up on my account march 5th. I called again and was told I had to reach out to hello tech for the refund. Mind you the service was purchased back in February. I reached out to hello tech. I was told four to six weeks for a check in the mail. Do not get the service through Walmart. Hellotech is very shady and told me they had to let Walmart know I cancelled the service before I could get my money back. It doesn't take four to six weeks for them to take the money. All in all don't get it. I had better luck mounting it myself.

guy showed up with no appointment said he would call later. texted with time he would be here. i proposed another day as i would be out of town and he never responded. i never got the installation of the wall mount that i paid for and will be returning.

This is not Angie's fault. The people that sent the wall mount sent the wrong one. It did not fit the television side the man that came to put the installation and said he would return when I got the right part now I have the right part I can't get a hold of sigh, so who knows what can be done this time of year suicidal allergic most common side effec this is not Angie’s fault. The people that sent the wall mount sent the wrong one. It did not fit the television side the man that came to put the installation and said he would return when I got the right part now I have the right part I can’t get a hold of sigh, so who knows what can be done ? Does any body read these?