He couldn’t find stud in the wall and couldn’t hang my TV. He said very odd and continued to drill holes to show me no stud. The next day a friend came over and found studs right away and hung tv up perfectly. I paid $84.14 for nothing and left with holes all over my wall. I would say invest in a better stud finder!

I will have to have the TV rehung. As you can see in my photo, it is not centered and actually the TV is resting on the mantle. The mount was placed too low and the TV is not even hanging on the mount - it is resting its full weight on the mantle. My service was not only a complete waste of time and money, but now I have 8 holes in my stone fireplace that won't be used. There is a power outlet and conduit behind the TV that you can't see. I told the installer that the bottom of the TV needed to align with the bottom of the outlet so that the outlet can't be seen. The bottom of the outlet is about 4 or 5 inches above the mantle. The outcome is totally unacceptable.

After taking the TV off the wall and setting it on my couch which he left it on my couch and I couldn't lift it to move it I had to get somebody over here to do it he also took the Walmart a wall mount a park even though it didn't fix the other one none of the screws are there the walmart's wall mount is just laying there without the screws so I'm stuck I can't hang the original TV back because he lost all my screws so my T v's on the floor I had to get somebody else to help me move ATV off the couch and I paid 77 bucks thanks Angie

i purchased the Anji installation along with an LG OLED 65" C4 TV through Walmart. Installation was delayed by Anji because they thought delivery would be late, but it arrived on time. The Anji Installer called me and asked for an earlier time, I told him that was OK as the 65" TV and the Ceiling mount had already arrived (he should have cancelled or rescheduled as soon as I told him the job!). When he showed up anyway he explained that there should have been additional charges because of the size (65", his limit was 55"), Because It was a ceiling mount, not a wall mount (although I had a wall mount also) Plus because it was above a fireplace, that was also extra. Plus he said it was a 2 person job and he had expected me to help him! I'm disabled and over 63 years old, so I cannot. He said he would cancel the job as Anji only pays him $53 and I cant pay him 2X extra plus hire a second person without going through Anji. And he said he'd notify Anji that he cancelled as nobody else would do it for even 2X the price. Especially if I'm unable to assist. So instead my handyman said he will do it as it's not too difficult for him. But how do I get a refund? I've called Walmart, they tell me to contact Anji. But there's no option for my situation other than waiting until I finally get an option for a callback. I've been on hold at Anji forever, but wait time is an estimated hour. pr more. I can't reach anyone, and I don't get a callback. How do I get a refund on the installation fee that's split between Installer and Anji? I don't blame the installer as even if he was paid the entire $75 fee, his time is worth far more than that just to drive to my house. I should have known that price was far too low. But the installers can't accept more than the Anji Price as a tip. A nice guy, but he wasn't told what the job was, Although I feel bad for him too as both his and my time was wasted, I still want a refund as I have to pay someone else now to do the job. Plus the TV is still sitting outside in my unheated garage!

I WILL NEVER USE ANGI AGAIN, and have let everyone I know to NOT use Angi. Problems with installers, customer service at WALMART and ANGI. TV was NOT installed properly, is hanging off the wall in a CHILD’S Room. NO ONE CARED OR WANTED TO HELP. I will also reduce what I buy or order from Walmart.

The installer was a great guy no problem with him. The tv he moved from one wall to another except he couldn't moved the cable line nor the electrical. There are kits approved by URL to install these for a neat clean look and he did have a clue i had to hire another person an electrician to finish the job. not what i was expecting lesson learn .

Very dissatisfied. Would rate this a 0. Never ever use this service. My appointment for a tv installation has been a complete nightmare and Walmart refuses to help or give a refund and Angi's completely useless as well. I was on the phone with customer service for over 90 minutes with no resolution, only run around. If you use this service its at your own risk. T.V's still in the box and lost money by using an incompetent company.

Do not use this service. The handyman came to mount my tv which was left extremely crooked, even though I told him two times while he was here that it was crooked. Second appointment was to fix this and they canceled the morning of. Third appointment was a no-show. That means a lot of wasted time and money when I still need this fixed. Find someone you know to do it if you can’t do it alone.

the TV was delived very quickly. however bot one person managers etc. could tell me even who nor how to contact the company i paid you 79.00 to mount my TV. this is so bad for me to ever order again. you can refund my money nbpick up your TV, if we don't have someone, contact me before 1pm , tomorrow.

Angi is a very unprofessional comoany. They abuse of the customer time, rescheduling many times sending texts 2 hour before the appointment. My appointment was suppose to be on Sunday February 25th 9:00AM and I have received a text 6:30AM cancelation and rescheduling my appoinmet with a link that it doesn't work. I have received the mounting person contact name and number and when I called the number and text I received information that the number is inactive. appears that this is kind of Fraud situation. walmart have to be careful with third parties services providers and avoid to losse cistomer for this kind of situations. At the time, when my first appoinmet was rescheduled I feel.that someting was wrong.