not the PERSON the COMPANY ANGI 5 different customer service numbers Couldn’t create an account THEY COULDN’T EVEN FIND MY NAME OR NUMBER Couldn’t get TV mounted AND WAITED 5 days STILL WAITING FOR A REFUND which oh is only allowed to be given in the form of a check!

This was scheduled for 8/28 at 2pm, but I haven't heard anything and Angie's list emailed asking how it went? I emailed back that it hasn't happened and that was days ago. I also see I was already charged for the service. Is someone coming tomorrow????

I thought that someone from Walmart who was a professional, would come and mount my TV. After I ordered, I saw that they go through Angi which i've used before and never will. First, the appointment was for 7pm - 9:45pm. Too late for me and I was never asked about my availability. Then, at seven thirty p m I received an email saying that the professional contacted angie and the "professional" was unable to fulfill my order. the email also said they charge me full price for all canceled or no show appointments. I had to chat with AI to try and fix it. The AI was actually rude. And ended up not charging me. But rescheduling me 2 days later, at 7 PM again. i had to request daytime. Finally, I got a 10 AM appointment. Angi is NOT RELIABLE.

You (Walmart) never gave the installer the information regarding the 70" TV that I paid to have mounted. They sent out one person to mount a 70" TV? I had confirmed with Angi the size but it was too late. It hasn't been mounted because I have to contact you to reschedule the service and make sure you will send out 2 people. Will you please reschedule this appointment with 2 people ASAP??!!

I'm giving the guy that installed our TV wall mount 5 stars ⭐️ his name is "Todd" he was very nice, professional and he is also very knowledgeable. He was patient and helpful, explained everything to us about why the tv shouldn't be too high or too low among other things that was also helpful to us. Now to "Angi" company... when you buy the installation it says that someone will get in contact with you through email or phone number (can't remember which one) they never did! (I had to call them 4 days later bc no one did) You have to call Walmart or Angi directly and make the appointment with them if not they will do an appointment for you without you even knowing (that's what happened to me) thank god on the day they scheduled, i was available. Other thing is, they're probably not gonna arrive on time, I waited an hour for the appointment, but "Todd" was nice enough to called and let me know he was running a little behind, after that everything went fast. They are probably not a bad company but I think they could do better organizing, scheduling and getting in contact with the customers that buys this kind of installation. Other than that I recommend this!

So very convenient and helpful! Happy we booked the handy man, it would have been extremely difficult to do on our own. The handy man was super great, professional and friendly. One hundred percent recommend and will definitely use again in the future.

the man was over 1 and a half hrs late supposed to be there @10am arrived @11:39 was there for 25 minutes or so i was not there my fiancee was i recieveda text saying ths is Angie your technician is ask for 2 more hours to be able to finish the job do i approve yes or no so of course i called my house they said i guess so i approved it for another 40.63 plus the 85.00 i already paid... okay then as soon as I said yes in just a couple minutes I get a text from home he's done and gone already. so he arrived at11:39 done the job got an additional 41.00 out of me and was gone by12:20 pretty much a rip off I'd say

I purchased the installation by HANDY . Tomas was great. I took off the back of my entertainment unit and had him mount the Mount-it 40" extension to the wall going through the wall unit. It fit in a very tight opening that allowed only about a 1/2" clearance of the top

The contractor that was assigned to my order, didn't have a clue on what he was doing. I stated in advance that I have a celing mount and not a wall mount, first of all; besides, its even easier to place up than a wall mount because you only need to make sure you're putting it in one stud not two spaced out studs. Bottom line, he $400 dollars worth of damage, didn't clean up behind himself and then ask for my bar stool to stand on instead of using the ladder on his truck, that I also told them would be needed, because of my "high ceilings". He drilled "22" holes in my ceiling trying to get the second out of our screws needed in. Then told me, after he couldn't get it done and finally gave up, "all you have to do to patch the holes is get a little container of putty, it shouldn't cost no more than a few bucks from HD or Walmart"!! My response was, "really, I need a step stool just to get up on the barstool, how am I supposed to get to my ceiling?". And then had the audacity to ask me to give him a good rating, and not throw him under the bus because he's a brother 😡"!! Well....I've been an only child all my life. I resolved it by first, first filing a damage claim with "Handy", then notifying my leasing office, whom would not take on the task of repairing %26 repainting it (it fell on me financially), so I found my own private contractor, got a quote, submitted the quote, got it approved and got paid the "final" quote amount back. I didn't get all of what I submitted but the majority of it and I settled for the $400. The contractor (BEGholston Contacting) that came in and saw the damage was like "what was he digging for, why he didn't use a stud finder"? I replied, "Oh, he had one of those...because I let him use mine"!! There was damage to the ceiling mountans because I didn't have the receipt (bought it years before, and never use it) I couldn't get reimbursed for it. Ended up have to buy another mount (corner) and now I'm content with my new setup. Look at that made my own self happy 😊😁. Thanks BE Gholton Contracting, LLC.!!

The Angi contractor swore he knew what was doing. He drilled 18 holes into my wall because he could figure out where the stud was. He finished his masterpiece, by cutting a square of drywall out. He assured me he would be back Tuesday to patch and paint, etc. He messaged me Monday saying he suddenly had to leave for France the next day and he didn’t know how o g he would be gone. I had a feeling he wasn’t coming back. I contacted the company about this disaster and they promptly sent me a claim form and said they would pay to have it fixed. I have a drywall contractor coming out this Tuesday to do an estimate. Let’s see what Angi does.