This is worst service ever. I paid for the service upfront… this point the service has not happened. The service was scheduled and cancelled 3 times by a “Pro”, I’m laughing… The off shore customer service is awful. I spoke to several agents that had no idea how to hep me. Now let’s see if I can get a refund. What’s the catch phrase Angi it… no, don’t!

They were fast and courteous, but I didn’t realize how off center the TV actually was until I took everything off the walls and mantle and removed the bookshelves next to the fireplace while preparing to paint. It is unacceptable! I had to order service again, 4 months later, to get it corrected! Yikes, the tech really should have done better. I had noticed it was off center initially, just didn’t realize the extent.

Very poor service providers. They couldn’t find me a professional to help with the service I provided within two weeks. I kept calling their customer service and they couldn’t even help me out. When they eventually did after two weeks, I already requested service from someone else. I need a refund asap!

First they scheduled us to come to our home at 6:30 pm. That was too late for us so I rescheduled. No one showed up for the service so angi rescheduled us notifying us two hours before our scheduled appointment. They scheduled us AGAIN for 6:30 pm. That didnt work fo us so I once again rescheduled. Once again no one showed up. I ended up getting a refund and We ended up hiring our own handy man.

First installer mounted it way to high and drilled 18 holes trying to find the stud. Then he wanted to text me when asked about the height that the mount was the issue because it wouldn’t go flat against the wall. Had them come back out two days later to lower and second technician did a great job getting it centered and lowered as much as possible. Come to find out 1st tech had left an arm out of place and was the reason it was stuck the width of my phone. Big difference in the pictures.

The Angi contractor swore he knew what was doing. He drilled 18 holes into my wall because he could figure out where the stud was. He finished his masterpiece, by cutting a square of drywall out. He assured me he would be back Tuesday to patch and paint, etc. He messaged me Monday saying he suddenly had to leave for France the next day and he didn’t know how o g he would be gone. I had a feeling he wasn’t coming back. I contacted the company about this disaster and they promptly sent me a claim form and said they would pay to have it fixed. I have a drywall contractor coming out this Tuesday to do an estimate. Let’s see what Angi does.

i purchased the Anji installation along with an LG OLED 65" C4 TV through Walmart. Installation was delayed by Anji because they thought delivery would be late, but it arrived on time. The Anji Installer called me and asked for an earlier time, I told him that was OK as the 65" TV and the Ceiling mount had already arrived (he should have cancelled or rescheduled as soon as I told him the job!). When he showed up anyway he explained that there should have been additional charges because of the size (65", his limit was 55"), Because It was a ceiling mount, not a wall mount (although I had a wall mount also) Plus because it was above a fireplace, that was also extra. Plus he said it was a 2 person job and he had expected me to help him! I'm disabled and over 63 years old, so I cannot. He said he would cancel the job as Anji only pays him $53 and I cant pay him 2X extra plus hire a second person without going through Anji. And he said he'd notify Anji that he cancelled as nobody else would do it for even 2X the price. Especially if I'm unable to assist. So instead my handyman said he will do it as it's not too difficult for him. But how do I get a refund? I've called Walmart, they tell me to contact Anji. But there's no option for my situation other than waiting until I finally get an option for a callback. I've been on hold at Anji forever, but wait time is an estimated hour. pr more. I can't reach anyone, and I don't get a callback. How do I get a refund on the installation fee that's split between Installer and Anji? I don't blame the installer as even if he was paid the entire $75 fee, his time is worth far more than that just to drive to my house. I should have known that price was far too low. But the installers can't accept more than the Anji Price as a tip. A nice guy, but he wasn't told what the job was, Although I feel bad for him too as both his and my time was wasted, I still want a refund as I have to pay someone else now to do the job. Plus the TV is still sitting outside in my unheated garage!

The first tech was rude and let on calling my phone demanding I change my appointment time when I refused he came to my home early then went back into his car and left because I took too long to open the door. The second tech was friendly and efficient. Mounted my tv just how I wanted. Would I recommend angi its a 50/50 chance.

Heyyy ! This service is the best !!! I would recommend this service to everyone who us looking to get this TV mounted. Angi is really good company! I had a guy named Chris and he was absolutely the best ! Good energy even made me laugh as worked through the service . Fast , professional and perfect! Love it !

I want to nominate Dan for an employee recognition award. His professionalism is outstanding, he treats us clients with respect and did wear the mask thru out the long period of time it took to mount a 70 in TV on a out dated full motion hardware I purchased 2 years ago. Never complaint always in good character. Thank you for sending Dan...he really deserves a raise for his devotion to his job. He is an asset to Handy and should get the recognition he deserves. Sincerely a happy customer Samuel R