was never told when they would show up. The person came with there 4 year son. i had to help and correct him several times on the installation. he spoke little to no English. after telling him how high to mount the tv, i left the room cane back and he had the template on the wall for the mounting bracket. i had to continue to do half the work only to finally mount the tv and see it about a foot below where i told him it should be. he had strippef one of the bolts which took a better part of half hour to remove. i then had to measure where the bracket needed to go. Bottom line i did as much work as he did.

This was a disaster. Here's how this works: Walmart subcontracts this service out to "Angi" which is just like task rabbit. A contractor will take the job which can't pay much because the whole service fee is $80 for 1.5 hrs and you know both Walmart and Angi are taking a healthy slice. You get whatever random guy selects the job. Just one guy. In my instance, he needed my help to open the box, hold the wall mount in place while he screwed it in, lift the TV, etc. He was nice, but not at all competent. The contractor who came initially couldn't figure out where the studs were. He then wildly miss-measured and installed the TV way off center. My wife was furious. Drilled massive holes in the wall in the process. Foruntately, I have received a refund and we are going to hire a competent firm to install it. Do yourself a favor and either hire a real professional or do it yourself. You don't want to be dealing with these people.

They scheduled it at 9pm so I reached out to the pro to confirm and he ended up texting me that he needed a ride. I then said when were u planning on letting me know u needed a ride? He then said my bad and ended up coming. He put the tv up just fine. I helped him carry the 65in tv. And tipped him $40 but the needing a ride part so unprofessional.

I WILL NEVER USE ANGI AGAIN, and have let everyone I know to NOT use Angi. Problems with installers, customer service at WALMART and ANGI. TV was NOT installed properly, is hanging off the wall in a CHILD’S Room. NO ONE CARED OR WANTED TO HELP. I will also reduce what I buy or order from Walmart.

I paid for wall mounting but I guess I didn't pay attention to the fact that the equipment didn't come with the installation so when the guy came to my home he said I needed that in order for him to do it because it wasn't included. so I would like a refund please my $79 back because I can't afford to get the equipment now. so please refund me my money back and write me back so I know you got this message. thank you.

Tech arrived and advised he could not mount my tv as the minutes I purchased would not suffice. Tech advise to purchase correct mount and he would return. I purchased another mount only for tech to try and charge me again. I will not use this service again

Would love to give zero stars. This was a joke. Don’t fall for it. It’s thru Angie/walmart. They schedule the appt and give you no option. So I re-arranged my schedule. Three hours before the tech was to show up I got an email canceling. They rescheduled for 2.5 days later. Again I had to re-arrange my schedule. This time losing out on theater tickets. This time the tech canceled 28 minutes before his scheduled time. He told me straight out Walmart does not pay them enough to do this job. I demanded my money back. It will take 10 business days to get it. This is a complete waste and somewhat of a scam. Do not do it!!

Poor service, guy was in so much rush. He didn't do a clean job, left everything in a mess, and almost scratched kitchen counter and floor. Guy didn't even give me a chance to adjust the tilt and I'm not very sure how to do it. Not sure, if the TV is even properly balanced and secured. Dissatisfied. Want my money back.

They rescheduled twice before I canceled. I don't think they found anyone. They wasted my time scheduling hoping they would find someone. Then they would contact me 4 hours before the scheduled time to let me know it had been rescheduled. Both times they wasted my time.

First I didn't show up after confirming second guy showed up took everything out of the box sat reading the instructions for 20 minutes said he had a phone call went outside came back in told me that he was fired by Angie list and left I called to reschedule the appointment they said he was never fired so my TV is now laying on the floor in my living room