First I didn't show up after confirming second guy showed up took everything out of the box sat reading the instructions for 20 minutes said he had a phone call went outside came back in told me that he was fired by Angie list and left I called to reschedule the appointment they said he was never fired so my TV is now laying on the floor in my living room

Once my issues with setting up the booking were resolved the professional installer they sent to my house was a blessing. He took care of everything from start to finish. The tv is level, secured properly to the wall and the trash cleaned up immediately afterwards. Installer’s name Abbdul M. Very kind, curtious and professional. Great job!

Minus 5 stars. This was a horrible experience! Two scheduled appointments missed, no call or explanation as to why. Contacted Handy asking why they were no shows and a foreign individual, whose english was barely discernible, said the professional had a problem with the address. After asking why they didn't call to verify address and directions, he said there was also a problem with the phone and asked me to hold. Several mins later I was told they would have to reschedule. I explained that was not acceptable, especially as this was the second time I was inconvenienced and put off. I further stated that I had given them the correct address and phone and was available, waiting, and it was not my fault the professional was given the wrong address and phone number. At this point, he gave me the professional's phone number. The professional explained he had attempted to call the number given him in regards to the service call this morning, only to find out it was a wrong number. He said he would be glad to work me in that afternoon. The professional was extremely polite and efficient with his service. The problem is with the 3rd party vendor scheduling and transmitting the correct information to the professional! If Walmart is going to outsource this service, they should at least find people who speak plain english and are competent. Definitely would not recommend to anyone.

This was a disaster. Here's how this works: Walmart subcontracts this service out to "Angi" which is just like task rabbit. A contractor will take the job which can't pay much because the whole service fee is $80 for 1.5 hrs and you know both Walmart and Angi are taking a healthy slice. You get whatever random guy selects the job. Just one guy. In my instance, he needed my help to open the box, hold the wall mount in place while he screwed it in, lift the TV, etc. He was nice, but not at all competent. The contractor who came initially couldn't figure out where the studs were. He then wildly miss-measured and installed the TV way off center. My wife was furious. Drilled massive holes in the wall in the process. Foruntately, I have received a refund and we are going to hire a competent firm to install it. Do yourself a favor and either hire a real professional or do it yourself. You don't want to be dealing with these people.

TV works fine, Samsung web sight will not register TV for warranty, DO NOT pay for installation!!! Replaced 65" Sony with another 65" Samsung. TV delivered on a Thursday, found out installers would not show up until Saturday. Did not cancel installers because Walmart said they would set up and instruct us on TV and remote and cable functions. Three men showed up on Saturday that were not the installers Angies said and none of them, literately, could not speak English. They immediately started to remove the wall mount and re-drilled new holes. Tried to stop them but they continued, loosing the butterfly bolts in the process. They did not have replacement bolts had to go to Lowes to get new bolts.Hung new TV and it was 8" to high. Put mount back in original holes and hung TV . Now have four 3/8" holes in my wall that I need to patch and paint. Still figuring out remote operation and sound bar instillation. No set up at all. Installers helped as much as they could understand.

The gentleman who came from Angi's was professional, friendly, and went the extra mile, so to speak. He made certain that we knew how to operate the system before he left - and even made a side trip to a local hardware store to make certain we had everything we needed. We were extremely impressed. I believe his name was Kelvin. Thank you.

they suck. they keep changing the scheduled time And the person thats supposed to come to your home. its not 79 dollars they are charging you its 86 dollars. I will never be getting this again and telling everyone just don't bother. Safer to buy your own drill and do it yourself

What an absolutely horrible experience I just had. I waited all day for Angi tech to hang my new Walmart TV. He was late . He was rude and called me old. He didn’t have the right screws ? And instead of being helpful, he was absolutely awful to me. Was here 10 minutes and left. Didn’t help me get what I needed even though I asked very nicely for him to help me get whatever it is that I needed. Clearly, Angi hires the worst of the worst I now have paid $79 for the service and I got nothing beware of these cons.

Heyyy ! This service is the best !!! I would recommend this service to everyone who us looking to get this TV mounted. Angi is really good company! I had a guy named Chris and he was absolutely the best ! Good energy even made me laugh as worked through the service . Fast , professional and perfect! Love it !

I would not bother with this service . I made trip and took time off from work only to receive a note saying they were canceling . I ended up installing myself and it’s been impossible to get the installing fee refunded after several attempts . Do not bother