I was not informed about Angie prior to it appearing in my email and text. I did not order this service and did not appreciate the constant texting about it. I know I did not order it because I knew I did not have a TV mount. It would be standing on its legs and not be mounted.

We needed two people to mount our 65’ Tv above our fireplace and only one person showed up. I was rescheduled twice and they demands me to pay extra after they made a mistake on their end with the scheduling. I cancelled and still waiting on my refund.

Very quick and pleasant on my cancellation. When I ordered my 58" Roku tv I also ordered the Mounting and installation. Through no fault of Handyman, Walmart failed to advise tv purchaser (me) that over 45", this 1 is 58", would require extra charge ($50) for a helper, or I would need to provide help to mount. As my husband and I are in our 70's and each weigh about 135 lbs. in ill health, we couldn't help and didn't know anyone that could. Handy was very gracious when I cancelled, so for now we'll be watching it on the floor.

Gabriel was very polite and even called to speed up the installation as he had a cancellation. The TV mount went smoothly but must add (pay a few $ more for an Adjustable Stand) it would be worth it! The following has no bearing on the installer but Communication could be improved on Angis Booking and Follow Up Calls. Who calls a customer for feedback at 01:30 AM the night after the installation?

The gentleman who came from Angi's was professional, friendly, and went the extra mile, so to speak. He made certain that we knew how to operate the system before he left - and even made a side trip to a local hardware store to make certain we had everything we needed. We were extremely impressed. I believe his name was Kelvin. Thank you.

Worst company I’ve ever had to deal with. Such a waste of time and money. We bought the service through the app because we saw it advertised in the store and thought it was a great deal. We got and set an appointment and my husband took off work so he could be there. Day of appointment at 4:15am I got a text from the “pro” saying “please cancel me as your pro, too far I can not drive that, I’ll love you forever if you cancel.” UNPROFESSIONAL. Why take the bid and wait an entire week until the day of to cancel? So, we contacted Angi through the online chat AND call center (the call center is a WASTE OF TIME) and was given a new appointment time at the end of the week. My husband and I rushed home from work so we could be there for the appointment. The pro was supposed to be there at 5pm. Well, when 5:30 rolled around and still no one, I went to the site to check the status and guess what… THEY CANCELLED. It was rescheduled for the following Monday. I was not contacted, nothing! That was the last straw and I ordered them to give us a refund. What a crap company. Spend the money and get a job well done by another company. We ended up contacting HelloTech and they sent someone over the next day and now we have our new tv mounted. Should have went with HelloTech from the very beginning!!

Actually amazing for the price. I have a heavy 75 inch up and this mount sits close to the wall when not in use. When using you can pull it out and turn it either direction. Looks great centered and creates a lot of space without having to use shelf’s or racks. Works great for my small living room and the price was very cheap compared to all similar products. Don’t see why anyone wouldn’t get the cheap one like me since it works great, I’d say perfectly.

After rescheduling my appointment, which I understand, they cancelled my installation service the day before my appointment, which I don't understand. Why was the service offered, and scheduled, twice before they decided not to service my area? The worst part is I wouldn't have purchased a larger tv than I could handle if it hadn't been for the installation service offered. Really extremely disappointed in the whole transaction and hope Walmart reviews whether this service is helping customer approval ratings when stuff like this happens. Wish I had a way to return my set - I'd do it today. : (

After rescheduling three different times, we had to cancel service through Angi. This resulted in loss of work time for us and tons of time just having to call and try and figure out what was going on with the no shows. Still waiting on a refund to come through.

The Angi "pro" that was paid thru Walmart to install the bracket on the wall did not know how to do it. He did not come on Monday due to an emergency but did come on Tuesday. I told him the manufacturer of the bracket had a video he could watch. I also had to explain how the bracket worked. He was nice man but did not seem to have any more knowledge than I did for this job. I asked if he had a stud finder. He did not. I asked if anchors were needed. He spent 2 full hours to mount this bracket on the wall and as soon as the tv was being hung, it pulled the whole thing out of the wall. Luckily I ran up and helped so the tv didn't break. Now I'm spending my day trying to get help from Angi Walmart. And I will have 4 unsightly holes in the living room of my new home until after the holidays. Wasted my time yesterday until he cancelled and the better part of my day today.