Installer tightened bracket so tight that it left full imprint of bracket in my wall. He wasn’t able to get the bracket I purchased at Walmart to level my TV… so I spent another 50.00 on a different mount ( which was better than the one I first bought). New bracket covers most of imprint… but when you remove it… there will be this large imprint.

Very quick and pleasant on my cancellation. When I ordered my 58" Roku tv I also ordered the Mounting and installation. Through no fault of Handyman, Walmart failed to advise tv purchaser (me) that over 45", this 1 is 58", would require extra charge ($50) for a helper, or I would need to provide help to mount. As my husband and I are in our 70's and each weigh about 135 lbs. in ill health, we couldn't help and didn't know anyone that could. Handy was very gracious when I cancelled, so for now we'll be watching it on the floor.

Unprofessional guy was sent to my home took 3 hours to mount the tv was doing everything outside of mounting the tv like cleaning his supplies every two seconds wanted to keep talking to my kids like he knew them and I addressed him immediately creep much

I booked a TV mounting service with an additional tech in January. Immediately they kept moving the booking and canceling. I canceled because I found someone more reliable to do the work. I canceled more than 24 hours in advance per the policy. They’ve been giving me the runaround for over 2 months on the refund for the second tech. I finally got the refund for the original booking but now Angi doesn’t want to help with the additional tech I booked directly through them. Their customer service is useless. Last agent told me they hadn’t been trained in Walmart and to call them… but couldn’t give me the number or website to find them. Offered a callback from a supervisor that will never come.

We are so upset %26 disappointed in the way Angi, the hired installer hung our TV! The new TV was larger than our old one, but the installer used the existing bracket. So after the installer left we noticed that the sound bar was blocking some of the screen %26 the TV was not centered above our mantel %26 it was slightly crooked. They sent someone else to correct the install %26 he got stuck on our access rd %26 didn’t make it up to our house. Angi canceled us out %26 wouldn’t send anyone else up to fix what they did!! I called several times, they wouldn’t do anything about it!!! We would never use Angi again ever!!!😡

Worst company I’ve ever had to deal with. Such a waste of time and money. We bought the service through the app because we saw it advertised in the store and thought it was a great deal. We got and set an appointment and my husband took off work so he could be there. Day of appointment at 4:15am I got a text from the “pro” saying “please cancel me as your pro, too far I can not drive that, I’ll love you forever if you cancel.” UNPROFESSIONAL. Why take the bid and wait an entire week until the day of to cancel? So, we contacted Angi through the online chat AND call center (the call center is a WASTE OF TIME) and was given a new appointment time at the end of the week. My husband and I rushed home from work so we could be there for the appointment. The pro was supposed to be there at 5pm. Well, when 5:30 rolled around and still no one, I went to the site to check the status and guess what… THEY CANCELLED. It was rescheduled for the following Monday. I was not contacted, nothing! That was the last straw and I ordered them to give us a refund. What a crap company. Spend the money and get a job well done by another company. We ended up contacting HelloTech and they sent someone over the next day and now we have our new tv mounted. Should have went with HelloTech from the very beginning!!

This was a disaster. Here's how this works: Walmart subcontracts this service out to "Angi" which is just like task rabbit. A contractor will take the job which can't pay much because the whole service fee is $80 for 1.5 hrs and you know both Walmart and Angi are taking a healthy slice. You get whatever random guy selects the job. Just one guy. In my instance, he needed my help to open the box, hold the wall mount in place while he screwed it in, lift the TV, etc. He was nice, but not at all competent. The contractor who came initially couldn't figure out where the studs were. He then wildly miss-measured and installed the TV way off center. My wife was furious. Drilled massive holes in the wall in the process. Foruntately, I have received a refund and we are going to hire a competent firm to install it. Do yourself a favor and either hire a real professional or do it yourself. You don't want to be dealing with these people.

I will have to have the TV rehung. As you can see in my photo, it is not centered and actually the TV is resting on the mantle. The mount was placed too low and the TV is not even hanging on the mount - it is resting its full weight on the mantle. My service was not only a complete waste of time and money, but now I have 8 holes in my stone fireplace that won't be used. There is a power outlet and conduit behind the TV that you can't see. I told the installer that the bottom of the TV needed to align with the bottom of the outlet so that the outlet can't be seen. The bottom of the outlet is about 4 or 5 inches above the mantle. The outcome is totally unacceptable.

The pro didn’t bother to read or use the instructions for the mount. Nor did he use the screws that came with it. He kept blaming the problem on the mount not being the right size for standard housing wall studs. He had to leave %26 return later with an assistant. I requested that the job be completed as I knew it wasn’t my house’s structure nor the standard mount that was correct for my tv size. So I ended up with numerous holes in my burgundy colored wall. No patch up or anything. Tv is mounted but is very unstable and I feel like it can’t be touched or moved (it’s supposed to swivel).

They service Wal-mart uses is Angi. I was assigned a "pro" by Angi, a 1-star "pro" to be exact. They never showed up, they didn't respond to any messages or calls through the app. The pending payment payment was sent off by Wal-mart, of course. Sent to Angi I assume. This was after I asked for a refund, so Angi is now responsible for the refund. It is going to be 5-10 days I'm told. Ridiculous. Angi would have let me reschedule with someone else but i can't trust a company that takes 80 bucks for a service, hires any jerk off the street, and can't get it right the first time. Especially with little to no information about who is coming to your home or if they can even do the job. What is Wal-mart thinking?