for starters, the installer was a no show/no call for 1st scheduled visit. They sent me an email to reschedule on New Years Eve 12/31! I called (again) to cancel the install. Then I received another date for the cancelled installation, for 7pm at night! I called multiple times to cancel, they kept rescheduling. I attempted several times to cancel online, %26 was finally successful (or so I think), %26 I'm waiting 3 days now, to have correspondence, regarding my refund for the service. I will call after Thanksgiving to follow up, as this has been going on for 2 weeks. Buyer BEWARE!!!!!

I want to nominate Dan for an employee recognition award. His professionalism is outstanding, he treats us clients with respect and did wear the mask thru out the long period of time it took to mount a 70 in TV on a out dated full motion hardware I purchased 2 years ago. Never complaint always in good character. Thank you for sending Dan...he really deserves a raise for his devotion to his job. He is an asset to Handy and should get the recognition he deserves. Sincerely a happy customer Samuel R

Had an appointment scheduled for May 20 at 7 pm. The first installation tech (Larry) calls me about 2 in the afternoon and asked if he can come early but asked if i can pay him in cash because he needed money to feed his kids. When I said no, he cancelled. So the second tech (Tom) calls me and tells me he had to get supplies needed but never showed up!

I purchased the TV Wall Mounting option as it was a large 77" TV and I do not have the ability to do it. With such a large TV, it requires 2 people to mount it to the wall. Angi sent 1 person to do the job and he was unable to do it alone. So I was forced to help the installer to get the TV mounted. I should get a refund for 1/2 the cost of the installation fee since I filled in and did the work for the other person that was needed for the job.

Angi is a very unprofessional comoany. They abuse of the customer time, rescheduling many times sending texts 2 hour before the appointment. My appointment was suppose to be on Sunday February 25th 9:00AM and I have received a text 6:30AM cancelation and rescheduling my appoinmet with a link that it doesn't work. I have received the mounting person contact name and number and when I called the number and text I received information that the number is inactive. appears that this is kind of Fraud situation. walmart have to be careful with third parties services providers and avoid to losse cistomer for this kind of situations. At the time, when my first appoinmet was rescheduled I feel.that someting was wrong.

was never told when they would show up. The person came with there 4 year son. i had to help and correct him several times on the installation. he spoke little to no English. after telling him how high to mount the tv, i left the room cane back and he had the template on the wall for the mounting bracket. i had to continue to do half the work only to finally mount the tv and see it about a foot below where i told him it should be. he had strippef one of the bolts which took a better part of half hour to remove. i then had to measure where the bracket needed to go. Bottom line i did as much work as he did.

Not the greatest experience I’ve had. They broke my TV by accident. I was told I would get reimbursed for Angie services and my TV. Still not heard nothing just getting the runaround from Walmart and Angie. I wouldn’t advise using this. No one can explain how I can get my refund ormy TV fixed. It just seems they got their money and they don’t even wanna reach out to try to fix the issue unfortunately I won’t be buying this again.

The person they were suppose to send that was on the picture was definitely not the same, and the brought another person with them. So, that is not very safe. They supposedly was going to refund my money for the install, but because l can't show a receipt per say ( l went through Affirm which is an installment pay place, and its making it alot complicated. Sigh

As a customer, it was very confusing figuring out how to schedule this service. There is no number given or service provider mentioned. Please note that Walmart cannot change or cancel the service, the third party does…..however that was also not communicated well. After over a week and several calls to Walmart, I finally got in touch with Angi (the third party) then was corrected that I should have been more proactive with my cancellation. The representative complained about all the paperwork they will not have to sign off on if I want to get my refund. All in all, this is a mess. I will never get additional service ordered again.

This is worst service ever. I paid for the service upfront… this point the service has not happened. The service was scheduled and cancelled 3 times by a “Pro”, I’m laughing… The off shore customer service is awful. I spoke to several agents that had no idea how to hep me. Now let’s see if I can get a refund. What’s the catch phrase Angi it… no, don’t!