I booked a TV mounting service with an additional tech in January. Immediately they kept moving the booking and canceling. I canceled because I found someone more reliable to do the work. I canceled more than 24 hours in advance per the policy. They’ve been giving me the runaround for over 2 months on the refund for the second tech. I finally got the refund for the original booking but now Angi doesn’t want to help with the additional tech I booked directly through them. Their customer service is useless. Last agent told me they hadn’t been trained in Walmart and to call them… but couldn’t give me the number or website to find them. Offered a callback from a supervisor that will never come.

Very poor service providers. They couldn’t find me a professional to help with the service I provided within two weeks. I kept calling their customer service and they couldn’t even help me out. When they eventually did after two weeks, I already requested service from someone else. I need a refund asap!

Prior to coming I received a call from the gentleman coming. He verified my request and advised his arrival time. Once there he setup the mount as expected. While doing so he made sure to explain step by step what he was doing so that we understood what he was doing.

I'm giving the guy that installed our TV wall mount 5 stars ⭐️ his name is "Todd" he was very nice, professional and he is also very knowledgeable. He was patient and helpful, explained everything to us about why the tv shouldn't be too high or too low among other things that was also helpful to us. Now to "Angi" company... when you buy the installation it says that someone will get in contact with you through email or phone number (can't remember which one) they never did! (I had to call them 4 days later bc no one did) You have to call Walmart or Angi directly and make the appointment with them if not they will do an appointment for you without you even knowing (that's what happened to me) thank god on the day they scheduled, i was available. Other thing is, they're probably not gonna arrive on time, I waited an hour for the appointment, but "Todd" was nice enough to called and let me know he was running a little behind, after that everything went fast. They are probably not a bad company but I think they could do better organizing, scheduling and getting in contact with the customers that buys this kind of installation. Other than that I recommend this!

The Angi contractor swore he knew what was doing. He drilled 18 holes into my wall because he could figure out where the stud was. He finished his masterpiece, by cutting a square of drywall out. He assured me he would be back Tuesday to patch and paint, etc. He messaged me Monday saying he suddenly had to leave for France the next day and he didn’t know how o g he would be gone. I had a feeling he wasn’t coming back. I contacted the company about this disaster and they promptly sent me a claim form and said they would pay to have it fixed. I have a drywall contractor coming out this Tuesday to do an estimate. Let’s see what Angi does.

i purchased the Anji installation along with an LG OLED 65" C4 TV through Walmart. Installation was delayed by Anji because they thought delivery would be late, but it arrived on time. The Anji Installer called me and asked for an earlier time, I told him that was OK as the 65" TV and the Ceiling mount had already arrived (he should have cancelled or rescheduled as soon as I told him the job!). When he showed up anyway he explained that there should have been additional charges because of the size (65", his limit was 55"), Because It was a ceiling mount, not a wall mount (although I had a wall mount also) Plus because it was above a fireplace, that was also extra. Plus he said it was a 2 person job and he had expected me to help him! I'm disabled and over 63 years old, so I cannot. He said he would cancel the job as Anji only pays him $53 and I cant pay him 2X extra plus hire a second person without going through Anji. And he said he'd notify Anji that he cancelled as nobody else would do it for even 2X the price. Especially if I'm unable to assist. So instead my handyman said he will do it as it's not too difficult for him. But how do I get a refund? I've called Walmart, they tell me to contact Anji. But there's no option for my situation other than waiting until I finally get an option for a callback. I've been on hold at Anji forever, but wait time is an estimated hour. pr more. I can't reach anyone, and I don't get a callback. How do I get a refund on the installation fee that's split between Installer and Anji? I don't blame the installer as even if he was paid the entire $75 fee, his time is worth far more than that just to drive to my house. I should have known that price was far too low. But the installers can't accept more than the Anji Price as a tip. A nice guy, but he wasn't told what the job was, Although I feel bad for him too as both his and my time was wasted, I still want a refund as I have to pay someone else now to do the job. Plus the TV is still sitting outside in my unheated garage!

Luckily I asked someone to come over just in case help was needed. There was only 1 guy that came (for a 65in TV mounting over a fireplace), and my boyfriend had to assist him with getting it mounted. Luckily he was here. The TV was mounted too low. It sits literally right on top of my sound bar and there isn't space from the mantel and the TV.. I also can't tilt it down (although I have a tilt mount) like I could with my old TV, so my light glares on the TV. I don't think my sound bar is connected properly either because it hasn't played with the TV since I got it mounted, and there was no troubleshooting to make sure it worked. I also had to clean up all the drywall dust on my fireplace mantel afterwards. I'm going to have to pay another company or try to figure out how to re-mount the TV and try to reconnect the soundbar connection. I might have paid Best Buy over $250 to mount my last TV, but at least it was just right, 2 people came to do the service, everything worked the way it's supposed to, and they cleaned up the mess.

To be honest, I was slightly nervous about using Angi via Walmart to have a new TV mounted. I read through all the reviews, took a deep breath and rest the left up to chance. I'm so glad I took this chance because the individual who came went above and beyond - I was simply blown away! He was EARLY for his appointed time (as we all know, this rarely, if ever, happens), put on shoe covers so he wouldn't dirty our floors (he did it without us having to ask him) and was so courteous, and kind. On top of that, he didn't have the TV mount I had didn't have the write length screws for the TV and the screws for the wall were also not meant for drywall. He went to a nearby hardware shop and bought the right ones. Then, measured, aligned, etc. everything - not to mention, this was a CORNER mount, not a regular wall mount. He did an AMAZING job. He had even texted me a couple of days prior to the day/time to confirm and then afterwards, he texted me again to let me know I can adjust the mount to 2 inches higher, if I'd like. I 'm so, so impressed and happy. If I could give this person 10 stars, I would. The person is Birol - if you get this guy, rejoice! Because you'll be in good hands.

the worker James I would like him to come and help me anytime who work from Angie's list I was only used to be whatever he was a very good worker he knew what he was doing very kind hardly right on point didn't take him long to get his job done and very kind very talkative very nice and and what to do his job and I like that kudos to James I hope they have more workers with them and if I order more TVs or things I need to have a symbol I hope you send them back my way I want to say I like it to Walmart it was very simple I wish they come in bigger sizes like for the 98 inch and a 100 inch TVs but the Walmart Walmarts are very simple and easy to use and they're very good quality so thank you

The installer was wonderful, did the job alone, no need for a 2-man team, and was very knowledgeable about connecting the various new devices that the new TV was purchased to enjoy. I was very happy and highly recommend Handy, the 3rd party company selected by Walmart for TV mounting service. The representative was polite, courteous, COVID safe, and hauled away the cardboard debris, as well.