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Customer reviews for Swissgear 3760 ScanSmart Laptop Backpack for
Swissgear 3760 ScanSmart Laptop Backpack
4.6 out of 5 stars
stars
1,564 ratings545 reviews
  1. 5 stars84% (1,310)
  2. 4 stars7% (108)
  3. 3 stars3% (49)
  4. 2 stars2% (28)
  5. 1 star4% (69)

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Showing 121-130 of 545 reviews
Feb 26, 2026
Reviewer name: Kirk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy

I've always liked these backpacks and have used this brand for decades

Helpful?635C6YSXQEUF13726958734
Jan 13, 2026
Reviewer name: Carl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great backpack

Lots of different sections with lots of space

Helpful?635C6YSXQEUF13726958734
Jan 24, 2026
Reviewer name: Mr P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Swissgear 3760 ScanSmart Laptop Backpack

Used it on 2 trips and it is more than I expected. The versitality is exceptional

Helpful?635C6YSXQEUF13726958734
Jan 21, 2026
Reviewer name: Juliedaines
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for work!

Holds everything I need and great quality for the price!

Helpful?635C6YSXQEUF13726958734
Apr 23, 2024
Reviewer name: Marklar
3 out of 5 stars
3 out of 5 stars review

Product Change = Fail

I've purchased my third of these. One black, one gray, and now the second black version. Overall similar but pocket layout slightly different. I see the top rated comment about it being the USER ERROR for not setting the zippers to one side. RUBBISH. Will that HELP? YES. BUT THE FIRST TWO BAGS purchased over the last few/several years S DID NOT, AND DO NOT EXHIBIT THAT BEHAVIOR. WE'RE IT A DESIGN IDEA IT WOULD COME WITH A WARNING. I DID NOT NEED TO FIND IT THROUGH TRIAL AND WRITE A VERY EXPENSIVE LESSON with my belongings being strewn across pavement and DAMAGED. Moreover, were it a design tender it would come with a warning. It does not. And when you watch their own VIDEOS ON THEIR OWN WEBSITE & YOUTUBE show the user having maximum access and PARKING THE ZIPPERS AT THE TOP OF THE BAG. They've changed to a different zipper. Perhaps, the new zipper is stronger, less likely to get jammed/stick/caught...?... BUT this is a FATAL FLAW. Can't coach every person that will buy them, it every kid/family member, team member that might use it. THERE ARE LAPTOPs, TABLETS, PHONES MEDICATIONS, TOOLS, ETC THAT ARE PAYING THE PRICE. DISASTROUS CHANGE IN DESIGN. Having has two previously that I loved, I assumed I was careless and didn't close it! So yes, I've experienced the same things more than once, and in relatively rapid succession. Thinking I've become careless or forgetful, I became vigilant... And trained to put the zippers as suggested in a up positive comment together to one side at the bottom... But they still open a little bit. The reduced friction zipper is to slippery. Period. Full stop. Mic drop... Along with clients valuables. DROP I am reaching out to Swissgear /Wenger looking for resolution. Tragcal change in usability, regardless if well intentioned. THE NEGLIGENCE BORDERS ON A CLASS ACTION LAWSUIT. NOT EVERYONE IS CARRYING SCHOOL BOOKS. FAIL.

Helpful?635C6YSXQEUF13726958734
Jul 27, 2022
Reviewer name: PC
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Backpack

Zippers do not stay shut

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May 16, 2025
Reviewer name: CO
2 out of 5 stars
2 out of 5 stars review

Zippers slide too easily with little pressure

I loved the compartments of this bag, but found out quickly I had the same issue with the zippers as others here. Mine was unzipping with barely anything in it. I was not confident it would not unzip even with the zippers at the bottom or to one side. They unzipped with VERLY LITTLE pressure. I tend to pack mine to the brim. Had to take it back. Have had a Swiss Gear suitcase for decades with no issues. This was disappointing. It was very light too.

Helpful?635C6YSXQEUF13726958734
reply from SwissGear

We're sorry to hear about your experience with our product. We have a limited warranty on all our products and would like to get this resolved for you. Can you please send an email to customersupport@swissgear.com?

Apr 10, 2026
Reviewer name: RP
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Zipper quality poor

Poor Zipper

Helpful?635C6YSXQEUF13726958734
Oct 21, 2024
Reviewer name: JOEO
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Zippers Do Not Work!

Zippers!!! they slimply open up with weight!!

Helpful?635C6YSXQEUF13726958734
reply from SwissGear

We're sorry to hear about your experience with our product. We have a limited warranty on all our products and would like to resolve this for you. Can you please contact us at customersupport@swissgear.com?

Apr 28, 2025
Reviewer name: Preston
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great backpack. Lots of pockets.

So many pockets! This backpack has a place for everything. Sturdy.

Helpful?635C6YSXQEUF13726958734