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Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB for
LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB
4.5 out of 5 stars
stars1,884 ratings1,817 reviews
  1. 5 stars70% (1,314)
  2. 4 stars20% (378)
  3. 3 stars5% (96)
  4. 2 stars1% (28)
  5. 1 star4% (68)
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Showing 1,751-1,760 of 1,817 reviews
Sep 16, 2022
MLE30
3 out of 5 stars review

Love LG, but too many glitches.

[This review was collected as part of a promotion.] Bought my TV 2 weeks ago. Since then Magic Remote is not compatible with my cable box (will not turn off cable box), screen interference when watching sports and movies, when turning on tv, with cable remote or magic remote, the screen opens to the LG Home Screen and I then have to use the magic remote to close this screen and get to my cable channels. I know all this because I have been in your chat room for what seems like hours with very little success. I find this frustrating that I just cannot have a verbal conversation with someone and get these bugs worked out. I really like LG tv's and plan on keeping this product for a few more weeks while wondering "what's next", but if I cannot get these problems resolved I will return this tv and try someone else's product. Sorry for the poor review.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

We would be happy to help you. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Nikki

Feb 21, 2024
Bolindee
2 out of 5 stars review

Package says one thing but it's disappointing

[This review was collected as part of a promotion.] Disappointed that this tv does not have dolby digital atmos settings but It says it did not cool until I decided to get a good saround system Is when I found out was Disappointed make sure what you are buying is lagit!!!!!!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social

Hi there Bolindee. We understand how important your TV plays a role in our daily life and we rely on our customers like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. We always continue to innovate and grow and if you have any feedback regarding this, kindly let us know through this link in this comment: https://www.lg.com/us/support/feedback. ^Anthony

Aug 1, 2022
Bambidaily
4 out of 5 stars review

Look bigger in the store

[This review was collected as part of a promotion.] So far so good, I thought the color and such was going to be automatic but you have to add everything through settings. I love the fact that it came with LG tv. Love the remote. Wish the sound was louder but overall good quality tv.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Jun 7, 2023
PixelPete
3 out of 5 stars review

Nice picture, but tries to be too clever

Very nice picture and good selection of apps, but sadly lacking in some areas and confusing in others. 1) Why can't I pause live TV? It's a basic Freeview Plus function, but either it's not there or hidden somewhere. 2) How can I stop the magic remote throwing up the cursor every time I pick it up? Sometimes I don't want it to act like a PC, just let me select stuff in the normal way.

Review from lg.com/uk
Helpful?20P55JDZO8PC13725652223
reply from Customer Service and Response

Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. We can see from your review that you are experiencing some quality issues or some areas that you are not happy with on the product. We feel that a dialogue with one of our customer service team would be beneficial as it is quite possible some of the issues you are reporting could be addressed in a dialogue with them. There are many settings and complex features on our product which can be adjusted in order to get the best out of your LG product. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards LG Electronics UK

Jun 9, 2022
bbatke
5 out of 5 stars review

Great tv

[This review was collected as part of a promotion.] I've had this about a month after tweaking the settings I am happy with the picture. The set starts up quickly. The remote is fun to use. The HDR is acceptable but not great at this price point it's good.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Aug 3, 2022
TJOE935
5 out of 5 stars review

Excelente Product love all the features

[This review was collected as part of a promotion.] I bought the TV about 3 weeks ago and I'm so glad to have it. Love all the features, the colors , sounds options. Even the smart control is Super for quick access so Thank You for that. I will definitely recommend this TV to everyone that I know.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Feb 3, 2023
65lgremote
2 out of 5 stars review

65 remote is hard to use

the tv is great except for the remote. now i just get an email from LG telling me to get the most from my tv. the remote was the same as mine except mine is missing nice lettering and labels. NO easy labels and very small. half the time i turn channel trying to adjust volume. aggravating compared to nice labelled remote in picture..

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

It means a lot to us that you took the time to provide us with feedback regarding your LG TV. Thank you for pointing out that it is a great TV, much appreciated. We're sorry to hear about the issues you're having with your remote. Your review is valuable information for our whole team. Please don't hesitate to reach out to us anytime so we can assist you with any of your LG concerns. You can send us a private message on Facebook or Twitter at @LGUSSupport with your contact number. You may also call us at (800) 243-0000, and we'll be glad to check what we're able to help you with. -Cazz

Jun 15, 2022
My New LG TV
4 out of 5 stars review

Not what I had hoped for.

[This review was collected as part of a promotion.] The magic remote is the worst type ever.It always points in a different direction. Lg sent me another one and it does the same thing. I have Bluetooth hearing aids and the TV pairs up with them but the TV keeps cutting out my connection and sometimes completely turns off the connection.I have another TV, same model, everything works perfectly. I can go to a different location in or out of the house and never loose my Bluetooth connection.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Jun 7, 2022
Streve
4 out of 5 stars review

Not elderly friendly

[This review was collected as part of a promotion.] I am savvy with my iPhone and MacBook and spectrum remote, but this remote is a challenge. Several steps too get my TV on and sometimes also requires use of my spectrum remote. If you have familial tremors. it takes two hands to position selection. In spite of all this, essentially I can access most of what I want to view. When you run into problems takes effort to figure out solution, e.g. lightening storm and power loss, getting both this tv and spectrum cable box takes a bit of doing. Like everything else when you get to figure out things, everything his ok. Past of learnkingprocess. End result is TV is fine and has tons of features that if I don't use, my grandkids seem to be auto programmed to know how access. Everything else about the TV is top notch quality and vale priced.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Jan 24, 2024
Joe bob
2 out of 5 stars review

faulty HDMI Board

bought the tv in December 2022. in January 2024 just over the one yearwarranty the HDMI inputs stopped working . no power surge apparently as the modem for internet is fine and the input source is the same. would appear the chip on the board is bad. cable input works fine

Helpful?20P55JDZO8PC13725652223
reply from LG Digital Customer Care

Hi, there. Thank you for taking the time to review the LG Smart TV (65UQ8000AUB) model. We regret to hear about the inconvenience you have experienced with the HDMI inputs on your TV. We understand how frustrating it can be when a product doesn't meet your expectations. To resolve this issue, visit this link for helpful steps and guidance: https://www.lg.com/us/support/help-library/lg-tv-no-signal-CT10000018-20153218939810#. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy