Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB for
LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB
4.5 out of 5 stars
stars
1,884 ratings1,817 reviews
  1. 5 stars70% (1,314)
  2. 4 stars20% (378)
  3. 3 stars5% (96)
  4. 2 stars1% (28)
  5. 1 star4% (68)
Sort by |
Showing 1,751-1,760 of 1,817 reviews
Feb 3, 2023
Reviewer name: 65lgremote
2 out of 5 stars
2 out of 5 stars review

65 remote is hard to use

the tv is great except for the remote. now i just get an email from LG telling me to get the most from my tv. the remote was the same as mine except mine is missing nice lettering and labels. NO easy labels and very small. half the time i turn channel trying to adjust volume. aggravating compared to nice labelled remote in picture..

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

It means a lot to us that you took the time to provide us with feedback regarding your LG TV. Thank you for pointing out that it is a great TV, much appreciated. We're sorry to hear about the issues you're having with your remote. Your review is valuable information for our whole team. Please don't hesitate to reach out to us anytime so we can assist you with any of your LG concerns. You can send us a private message on Facebook or Twitter at @LGUSSupport with your contact number. You may also call us at (800) 243-0000, and we'll be glad to check what we're able to help you with. -Cazz

Jun 15, 2022
Reviewer name: My New LG TV
4 out of 5 stars
4 out of 5 stars review

Not what I had hoped for.

[This review was collected as part of a promotion.] The magic remote is the worst type ever.It always points in a different direction. Lg sent me another one and it does the same thing. I have Bluetooth hearing aids and the TV pairs up with them but the TV keeps cutting out my connection and sometimes completely turns off the connection.I have another TV, same model, everything works perfectly. I can go to a different location in or out of the house and never loose my Bluetooth connection.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Jun 7, 2022
Reviewer name: Streve
4 out of 5 stars
4 out of 5 stars review

Not elderly friendly

[This review was collected as part of a promotion.] I am savvy with my iPhone and MacBook and spectrum remote, but this remote is a challenge. Several steps too get my TV on and sometimes also requires use of my spectrum remote. If you have familial tremors. it takes two hands to position selection. In spite of all this, essentially I can access most of what I want to view. When you run into problems takes effort to figure out solution, e.g. lightening storm and power loss, getting both this tv and spectrum cable box takes a bit of doing. Like everything else when you get to figure out things, everything his ok. Past of learnkingprocess. End result is TV is fine and has tons of features that if I don't use, my grandkids seem to be auto programmed to know how access. Everything else about the TV is top notch quality and vale priced.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Jan 24, 2024
Reviewer name: Joe bob
2 out of 5 stars
2 out of 5 stars review

faulty HDMI Board

bought the tv in December 2022. in January 2024 just over the one yearwarranty the HDMI inputs stopped working . no power surge apparently as the modem for internet is fine and the input source is the same. would appear the chip on the board is bad. cable input works fine

Helpful?20P55JDZO8PC13725652223
reply from LG Digital Customer Care

Hi, there. Thank you for taking the time to review the LG Smart TV (65UQ8000AUB) model. We regret to hear about the inconvenience you have experienced with the HDMI inputs on your TV. We understand how frustrating it can be when a product doesn't meet your expectations. To resolve this issue, visit this link for helpful steps and guidance: https://www.lg.com/us/support/help-library/lg-tv-no-signal-CT10000018-20153218939810#. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy

Dec 3, 2022
Reviewer name: mrnmrsbell
5 out of 5 stars
5 out of 5 stars review

good tv

We love this tv. It knows if we have the PlayStation or directv turned on. Let's us access our streaming services directly and has incredible picture and sound. Out of 100 on the sound I barely turn it up, around 25-35. And my hearing is no where near perfect. Watching our football games is fantastic. I used to have trouble following where the ball is, not anymore!! The hookups for the hdmi are easy for my husband reach. My only complaint is it's so big I may need to stop using my sofa table

Helpful?20P55JDZO8PC13725652223
Oct 26, 2022
Reviewer name: JROD
1 out of 5 stars
1 out of 5 stars review

Dark Picture w/ Poor Skin Tones

Bought this yesterday and will taking it back ASAP. Even with the brightness maxed out it's too dark to enjoy viewing. Resolution is not crisp or sharp and skin tones are off no matter how much you try to adjust it. A real pain to mount on the wall and then turn around and take it back down to return. Going back to buy a Samsung.

Helpful?20P55JDZO8PC13725652223
reply from LGAnswers

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to improve this issue. ^Jennifer

Oct 4, 2022
Reviewer name: Army_InfantryUSA
5 out of 5 stars
5 out of 5 stars review

65" LG TV

Received TV as a gift for my birthday and to enjoy during my 6 weeks of being confined to house after an upcoming surgery. TV was the easiest one to setup and attach my DirecTV and DVD/VCR to. Everything was picked up automatically with hardly any needed input. The Smart TV apps are a definite complement too. Adding account info for my Amazin Prime and Netflix accounts was simple and in less then 15 minutes the TV was out of the box and ready to use. Color and sound are very good and the TV features are great. The TV location is away from my Internet WiFi and I thought that would be an issue but it wasn't as the TV picked up my WiFi immediately. On the negative side, there was no user manual to help me learn how to use the smart remote. Only 1 remote was included. The remote to me is poorly configured with location of certain items below the sound and channel key. Users with larger hands and fingers will unintentionally press unwanted keys which I do constantly and lose what I was watching and then go through a series of commands to go back. Other then the remote issue the TV is a very good addition for my watching pleasures. I have had the TV since 20 August 2022 when it was delivered. For an Army Retiree in his 70's this TV will be well enjoyed by me!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Aug 10, 2023
Reviewer name: Les27
1 out of 5 stars
1 out of 5 stars review

privacy invasion -- no thanks

The TV itself is pretty good. However, with the most recent software update, you cannot use the streaming functions at all unless you agree to allow LG to thoroughly analyze every show or movie you watch or game you play, regardless of whether you watch through the streaming apps. Since I refuse to agree to that kind of privacy invasion, I basically now have an 86 inch dumb TV with no ability to use any of the "smart" functions that were so heavily advertised.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Jul 15, 2022
Reviewer name: David Gunnels
2 out of 5 stars
2 out of 5 stars review

Terrible

[This review was collected as part of a promotion.] I bought this TV 2 months ago and had nothing but trouble with it. I have Bluetooth hearing aids and it won't stay connected. The so called "Magic remote arrow point straight. It always way to the right side of the TV. I was sent another one but it does the same thing. I have had 6 LG TV 's and this one is the only one I've problems with.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Aug 22, 2023
Reviewer name: HiloJack
3 out of 5 stars
3 out of 5 stars review

Great Picture, but system is cumbersome

This tv has a great picture, but it's not very intuitive to use the functions. The remote has too many buttons and the buttons are not tactile. Easy to hit the wrong button. The WEB-OS and set-up functions are cumbersome. Other tv manufactures are recognizing less is more with simple remotes, easy on-screen navigation, and intuitive settings.

Review from lg.com
Helpful?20P55JDZO8PC13725652223