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Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB for
LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB
4.5 out of 5 stars
stars
1,884 ratings1,817 reviews
  1. 5 stars70% (1,314)
  2. 4 stars20% (378)
  3. 3 stars5% (96)
  4. 2 stars1% (28)
  5. 1 star4% (68)
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Showing 1-10 of 1,817 reviews
Nov 26, 2022
kawac14
5 out of 5 stars review

Verified Purchase

Great basic TV with some magic extras

I bought the LG 65-inch TV to replace a 13 year old TV that finally stopped working. This is my 3rd LG "smart" television with LG's WebOS operating system. As with my other LG TV's, the picture and sound quality are excellent. As with other lower priced models, this TV is equipped with only 2 HDMI connectors whereas more full featured models have 3 or more HDMI's and a host of analog jacks. With this model, I had concerns that its two HDMI connections were not enough. Since the WebOS system does not support the Spectrum app, and one other app that I regularly use, I have to use a Roku box plugged into one of the HDMI ports to give me access to these channels. That leaves one other HDMI for my DVD player and Sound Bar. Fortunately, the Sound Bar connects with an optical cable to the LG TV. But with this setup, I was initially not able to control the volume with the LG remote. I contacted a very helpful person with LG support who guided me through some obscure setup screens that allowed the Sound Bar to synchronize with the LG TV and, voila, I am now able to control the sound bar with the LG remote. It also controls the Roku box. My setup now works perfectly with only 2 HDMI's and the optical audio connection. This is my first LG TV with the "Magic Remote" control. It differs from the other LG models in that the remote is physically larger, fitting more comfortably in my hand. It also connects to the TV without the typical infra-red beam, so it really doesn't matter if I'm pointing the remote at the TV or not. But shake the remote a couple of times and magically, a cursor appears on the TV screen, and you can point and click much like using a computer or video game. I suspect that some will like this feature, but it's really overkill for my needs. I do like the remote, especially now that it handles my TV, Sound Bar, and Roku box. The onscreen cursor is nice, but doesn't work in some apps. The ThinQ interface is designed for a houseful of LG smart appliances. I mainly use it for casting my phone to the TV screen to view photos and videos. Its slide show capability is limited but very convenient when friends visit. I would like to see more improvement in this area.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Dec 30, 2022
SteveOy
5 out of 5 stars review

Verified Purchase

Well Worth the Upgrade

We finally upgraded from an LG 55" to this LG 65" and from WebOS 3.9 to WebOS 22 aka 7 which opens up access to newer apps not available to WebOS 3.9 and below. Bigger picture also helps those of us with older eyesight. The price was great at SamsClub, the picture is fine and it was easy to setup.

Helpful?20P55JDZO8PC13725652223
Apr 12, 2023
Cinmac
5 out of 5 stars review

Verified Purchase

Wonderful features!

[This review was collected as part of a promotion.] I bought this a couple months ago. What a great TV beautiful picture great features easy to set up with your Internet. I could not be happier.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Sep 17, 2022
Lauren loves her tv
5 out of 5 stars review

Verified Purchase

Great tv!

I really like this tv. It's actually my first one, I've lived 31 years without ever buying one of my own (I mostly read). But I finally decided to stop watching my beloved F1 races on my phone and upgrade to a real tv. Wow. The colors, the sounds… it's a whole new experience and I've fallen even more in love with the sport because of this tv—you should buy it!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Mar 5, 2023
Barbra57
5 out of 5 stars review

Verified Purchase

Easy to operate and great picture.

I bought this TV a few weeks ago and I am very pleased that I did. It is very easy to operate, the picture is very bright and illuminating. It has a lot of interesting features. The remote fits nicely in your hand and it is not hard to figure out how to use it. I highly recommend this LG product.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

We’re so glad you had a great experience using your LG 55 Inch Class UQ8000 AUB series LED 4K UHD Smart webOS 22, model 55UQ8000AUB. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee

Mar 10, 2023
Halig8tor
5 out of 5 stars review

Verified Purchase

Awesome size, great refresh rate, all around great

[This review was collected as part of a promotion.] I bought this a month ago and I love it! The size is crazy big, and the picture is great. My son played the latest Doom game on it and with HDR turned on it freakin' blazed through anything the game threw at it. Absolutely best TV I have ever purchased.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

Thank you so much for taking the time to leave us a 5-star review. We’re glad you loved the LG 86 Inch Class UQ8000 AUB series LED 4K UHD Smart webOS 22, model 86UQ8000AUB. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. If you have questions or further concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

Feb 2, 2023
EB59
4 out of 5 stars review

Verified Purchase

Love the picture and the sharpness

[This review was collected as part of a promotion.] This is the fist TV we have bought that my husband hasn't gone into settings and adjusted the color because we didn't need to , this TV has a great picture. The only thing I would change is the remote control, it's nice looking we struggle with hitting the wrong buttons a lot especially when it's dark.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

Hi, thanks for your review praising the picture in LG TV model 55UQ8000AUB. We'll take your feedback regarding the remote into account as we create future models. Moreover, feel free to fill out the feedback form so that a remote with a back light may one day be possible. Happy TV viewing! Should you need support, feel free to contact us via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris

Dec 9, 2022
SBostic
4 out of 5 stars review

Verified Purchase

Great Picture, Easy to Use

[This review was collected as part of a promotion.] This was first time I have purchased an LG TV and I was pleasantly surprised! The quality of picture and sound is great and I live that it was so easy to setup and have working within minutes of unboxing. And the remote is great and so easy to use, even my 5 uear old is able to turn on, control volume and find his Netflix and Disney+ channels with little effort. My only complaint is that the TV doesn't allow for ESPN or ESPN+ app to be installed and watching either via the browser is not a pleasant experience. I am hopeful that since it already has Disney+ and Hulu apps installed that an upcoming update will allow for ESPN and ESPN+ apps to be installed.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Jan 10, 2023
Kendall17
3 out of 5 stars review

Verified Purchase

Ehh

[This review was collected as part of a promotion.] Sorta happy with it and not. The old TV in this location had no issues with a steady wifi connection. This TV is a lot more temperamental. While streaming it constantly lags. Kind of disappointed with this TV.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

Your feedback is highly appreciated. Should you have any other concerns about your TV, please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, and we will be happy to assist. Thank you. ^Jolly

May 1, 2023
Adrian Paradise
1 out of 5 stars review

Verified Purchase

Very disappointing

I have always tried to buy LG products and had three tvs in 10 years plus. But I returned the TV because of the very very poor viewing angle. Everyone deserves a decent picture where ever they sit to watch and I'm not talking about sitting at a ridiculous angle. I brought a samsung TV instead and the viewing angle is really good and sorry to say I will not be recommending LG to my friends and family like in the past. You should not be manufacturing TV with a viewing angle that so poor because some people have family and friends around and everyone wants to see a decent colourful picture.

Review from lg.com/uk
Helpful?20P55JDZO8PC13725652223
reply from Customer Service and Response

Thank you for your recently submitted review and we are really sorry to hear of your comments regarding the operation of your product. LG is always looking to improve its range of products with regards to software and hardware changes, we value your opinion and constructive feedback and thank you for taking the time to share it with LG. We have taken and passed on your feedback to the relevant areas within LG, we will strive to improve our products and literature with this valuable feedback, if you need to speak to our customer service team in the mean time they can be contacted directly by phone on 0344 847 5454 or via email or webchat via our website at https://www.lg.com/uk/support Regards LG Electronics UK