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Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB for
LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB
4.5 out of 5 stars
stars
1,884 ratings1,817 reviews
  1. 5 stars70% (1,314)
  2. 4 stars20% (378)
  3. 3 stars5% (96)
  4. 2 stars1% (28)
  5. 1 star4% (68)
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Showing 11-20 of 1,817 reviews
Nov 19, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG TV's is our Family's TV

The LG's webOS is the only TV for our family. From my 9-year-old grandson and his older cousins and their parents, we all fine this system so easy to navigate. There's no time lost learning a new system amongst us and we can enjoy whatever we want watch quicker.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
May 1, 2023
Reviewer name: Patbb
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed overall

1.Expected this smart tv to work as smoothly as my previous Toshiba Fire TV- it doesn't. I stream YouTube TV & other apps which I expect the LG set- which is a tool- to "support" and play all. If I put a CD or other downloaded/copied media in my car radio or playback equipment it plays. I expect a tv to do the same with my apps. 2.The remote is cumbersome to use. It has more unneeded/unused buttons which make finding the one wanted difficult. 3.The Alexa button sometimes requires 2 presses and often doesn't respond at all. 4.The floating arrow is annoying & difficult to control- even set at its slowest set speed. 5.Jeopardy stopped recording its last 2 episodes while other preset/auto records worked. I could not find a way to access and clear the cache. Therefore, I deleted & reloaded the YouTube TV app & I'm waiting to see if corrects this tonight. 6.The display of LG channels annoying, thereby making selecting preferred apps more difficult.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.

Sep 11, 2023
Reviewer name: CrapTV
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

LG TV is worthless

It sucks and I will NEVER buy another LG TV - Ever!! The repairman sent to "try" and fix it used his "magic remote" to no avail. And I have heard NOTHING from LG after his repair DID NOT fix the issues. New day - same issues. Not a happy camper!!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Customer Care

Hey there. Thank you for taking your time in leaving a review on your 65 Inch Class UQ8000 AUB series LED 4K UHD Smart webOS 22 w/ ThinQ AI TV. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Anthony

Jan 6, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best TV I have ever owned

[This review was collected as part of a promotion.] Through my years I have owned many TV's. The TVs have alway been name brand.. I had never owned an LG television until I purchased this one. I must say the clarity of the picture is great! I can see things I have never seen from the strands of hair to grains of sand. This is undoubtedly the best tv I have ever owned!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Apr 17, 2023
Reviewer name: Cyd Vacio
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The set up was SUPER easy

This is the largest television we've ever had so we were a little nervous that the technology would be a challenge. And that wasn't the case, at all. It was sensible-step after sensible-step, and in a matter of minutes we were enjoying a beautiful picture, had the stations set up, the audio is amazing. Thank you for adding value to an already great experience.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Mar 18, 2023
Reviewer name: Al the tv master
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great TV tricky remote

I bought this tv recently and this is the fourth LG tv I have owned. I appreciate the quality for the price. As we have some impaired hearing in our family, we find this tv has better sound than other brands. I would like a remote that is not so touchy to use. It is called a magic remote, just give me a simpler one. I grew up with a tv where you had to get up and turn the channel and volume so I can manage an ordinary remote easily.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It means a lot to us that you have shared the excellent sound quality of our television with the community. As for your remote concern, allow us to assist you with this. Please get in touch with us by sending us a private message on Facebook or Twitter using @LGUSSupport. We'll be waiting for you! -Cazz

Dec 30, 2022
Reviewer name: PPC1500
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good TV, no manual to tell you how it works

[This review was collected as part of a promotion.] I think that this would be a great TV if you would include an owners manual. I spent the first week trying to get it set up for me. Every time I turned it on instead of getting TV channels, l got LG advertising.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG TV. This information will be shared with our research and development teams for future improvements. ^Nikki

Nov 14, 2022
Reviewer name: tanbeach
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the picture/sound NOT good feet

[This review was collected as part of a promotion.] I bought this TV and fell in Love the picture is so clean and crisp, the sound is awesome easy to use remote, the only problem was the feet were plastic and for a 86" TV they were not strong enough and broke and TV fell and shattered after only a month. I reached out to LG and told them what happened, and they were on top of it. They sent someone out that day and they took pictures and accessed the issue. A couple of weeks later they sent me a check for a full refund. Went back to buy same TV and BJ's were out of them, so we bought a Samsung the picture wasn't even close and the sound was horrible so we boxed it back up and waited for them to get more 86" LG's we bought a kit to attach back top of TV to wall to keep from falling over but the new LG had metal feet... Very impressed with LG all the way around.....

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Jun 10, 2023
Reviewer name: tripleG143
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Loving our new TV

We purchased this TV about a month ago and are so glad we did! Loving that it has all our favorite applications embedded into the interface itself. It makes using the TV so easy! The picture quality is amazing and couldn't ask for more at the price point.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from social/LG

We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha

Dec 23, 2022
Reviewer name: Sherylb
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Processor slow, remote is a pain

We bought our new TV a couple of weeks ago and wish that we would have made another choice. If you're looking for a great picture and sound, this is a great TV. The price was also well within our budget. Complaints: It seems to take forever for channels to load. Please don't suggest that it's our internet speed because we have one of the fastest out there. Then there is the remote... why is a mouse type remote needed for a television? My personal suggestion is to avoid this TV and go with something else.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG TV. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki