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Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB for
LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB
4.5 out of 5 stars
stars1,884 ratings1,817 reviews
  1. 5 stars70% (1,314)
  2. 4 stars20% (378)
  3. 3 stars5% (96)
  4. 2 stars1% (28)
  5. 1 star4% (68)
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Showing 11-20 of 1,817 reviews
Dec 29, 2022
AGUSARMY7612
3 out of 5 stars review

Verified Purchase

Not compatible to my cable service

My LG smart tv is not compatible with my spectrum cable service, and it's an app only. I don't understand, especially since the tv is supposed to be current with app compatible software. I was told by spectrum that LG is the only smart tv that doesn't download their app. I have to buy another device in order to download the app to get access to my cable channels.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG TV. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Nov 15, 2022
Frank Ellington
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I'm a low tech person and it took me a few days to try and figure out how to get to my normal local channels channel 3 WFSB, channel 6 Fox, history channel. Etc. Why are commercials so much louder than the TV program or movies?

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG TV. This information will be shared with our research and development teams for future improvements. ^Nikki

Jun 10, 2023
tripleG143
5 out of 5 stars review

Verified Purchase

Loving our new TV

We purchased this TV about a month ago and are so glad we did! Loving that it has all our favorite applications embedded into the interface itself. It makes using the TV so easy! The picture quality is amazing and couldn't ask for more at the price point.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from social/LG

We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha

Nov 19, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

LG TV's is our Family's TV

The LG's webOS is the only TV for our family. From my 9-year-old grandson and his older cousins and their parents, we all fine this system so easy to navigate. There's no time lost learning a new system amongst us and we can enjoy whatever we want watch quicker.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Mar 18, 2023
Al the tv master
5 out of 5 stars review

Verified Purchase

Great TV tricky remote

I bought this tv recently and this is the fourth LG tv I have owned. I appreciate the quality for the price. As we have some impaired hearing in our family, we find this tv has better sound than other brands. I would like a remote that is not so touchy to use. It is called a magic remote, just give me a simpler one. I grew up with a tv where you had to get up and turn the channel and volume so I can manage an ordinary remote easily.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It means a lot to us that you have shared the excellent sound quality of our television with the community. As for your remote concern, allow us to assist you with this. Please get in touch with us by sending us a private message on Facebook or Twitter using @LGUSSupport. We'll be waiting for you! -Cazz

Sep 17, 2022
Lauren loves her tv
5 out of 5 stars review

Verified Purchase

Great tv!

I really like this tv. It's actually my first one, I've lived 31 years without ever buying one of my own (I mostly read). But I finally decided to stop watching my beloved F1 races on my phone and upgrade to a real tv. Wow. The colors, the sounds… it's a whole new experience and I've fallen even more in love with the sport because of this tv—you should buy it!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
May 1, 2023
Adrian Paradise
1 out of 5 stars review

Verified Purchase

Very disappointing

I have always tried to buy LG products and had three tvs in 10 years plus. But I returned the TV because of the very very poor viewing angle. Everyone deserves a decent picture where ever they sit to watch and I'm not talking about sitting at a ridiculous angle. I brought a samsung TV instead and the viewing angle is really good and sorry to say I will not be recommending LG to my friends and family like in the past. You should not be manufacturing TV with a viewing angle that so poor because some people have family and friends around and everyone wants to see a decent colourful picture.

Review from lg.com/uk
Helpful?20P55JDZO8PC13725652223
reply from Customer Service and Response

Thank you for your recently submitted review and we are really sorry to hear of your comments regarding the operation of your product. LG is always looking to improve its range of products with regards to software and hardware changes, we value your opinion and constructive feedback and thank you for taking the time to share it with LG. We have taken and passed on your feedback to the relevant areas within LG, we will strive to improve our products and literature with this valuable feedback, if you need to speak to our customer service team in the mean time they can be contacted directly by phone on 0344 847 5454 or via email or webchat via our website at https://www.lg.com/uk/support Regards LG Electronics UK

Nov 14, 2022
tanbeach
5 out of 5 stars review

Verified Purchase

Love the picture/sound NOT good feet

[This review was collected as part of a promotion.] I bought this TV and fell in Love the picture is so clean and crisp, the sound is awesome easy to use remote, the only problem was the feet were plastic and for a 86" TV they were not strong enough and broke and TV fell and shattered after only a month. I reached out to LG and told them what happened, and they were on top of it. They sent someone out that day and they took pictures and accessed the issue. A couple of weeks later they sent me a check for a full refund. Went back to buy same TV and BJ's were out of them, so we bought a Samsung the picture wasn't even close and the sound was horrible so we boxed it back up and waited for them to get more 86" LG's we bought a kit to attach back top of TV to wall to keep from falling over but the new LG had metal feet... Very impressed with LG all the way around.....

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Jan 6, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Best TV I have ever owned

[This review was collected as part of a promotion.] Through my years I have owned many TV's. The TVs have alway been name brand.. I had never owned an LG television until I purchased this one. I must say the clarity of the picture is great! I can see things I have never seen from the strands of hair to grains of sand. This is undoubtedly the best tv I have ever owned!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Sep 11, 2023
CrapTV
1 out of 5 stars review

Verified Purchase

LG TV is worthless

It sucks and I will NEVER buy another LG TV - Ever!! The repairman sent to "try" and fix it used his "magic remote" to no avail. And I have heard NOTHING from LG after his repair DID NOT fix the issues. New day - same issues. Not a happy camper!!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Customer Care

Hey there. Thank you for taking your time in leaving a review on your 65 Inch Class UQ8000 AUB series LED 4K UHD Smart webOS 22 w/ ThinQ AI TV. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Anthony