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Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB for
LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB
4.5 out of 5 stars
stars
1,884 ratings1,817 reviews
  1. 5 stars70% (1,314)
  2. 4 stars20% (378)
  3. 3 stars5% (96)
  4. 2 stars1% (28)
  5. 1 star4% (68)
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Showing 1,741-1,750 of 1,817 reviews
Jan 12, 2024
Reviewer name: Bac44
1 out of 5 stars
1 out of 5 stars review

Limited inputs, screen quality terrible, cheap.

Fault out of the box. Big black line running along screen. Also 3 hdmi, no other input options. Least inputs I've ever seen on a telly.....

Review from lg.com/uk
Helpful?20P55JDZO8PC13725652223
reply from LG Electronics UK

Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. We can see from your review that you are experiencing some quality issues or some areas that you are not happy with on the product. We feel that a dialogue with one of our customer service team would be beneficial as it is quite possible some of the issues you are reporting could be addressed in a dialogue with them. There are many settings and complex features on our product which can be adjusted in order to get the best out of your LG product. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards LG Electronics UK

Jan 14, 2023
Reviewer name: Mr Leigh p
5 out of 5 stars
5 out of 5 stars review

Very pleased

Just bought yesterday after my last tv(Toshiba)went wrong just out of warranty (1 year) I'm very very pleased with this tv. Lots of features and amazing picture quality and sound and looks amazing. Highly recommended.

Review from lg.com/uk
Helpful?20P55JDZO8PC13725652223
Jun 8, 2022
Reviewer name: Michelle stl
3 out of 5 stars
3 out of 5 stars review

Just Average

[This review was collected as part of a promotion.] The response time to move between apps is S--L--O--W. The remote point is NOT enjoyable - it is just weird. When you are back in the home screen if you don't make a selection the TV just starts to play the last app you were on. It was also not easy to set up a sound system to connect to the TV. All in all it was an improvement from our last TV but I would say given the issues I've listed I would say it is just very very average

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue.^Sandy

Nov 5, 2022
Reviewer name: Gray21
1 out of 5 stars
1 out of 5 stars review

Extremely poor image.

If it is a nice clear image you are after while watching sport or your average show this TV fails abysmally. Dark smudges appear in bands across the screen which makes the screen look dirty whenever the camera pans. After many conversations with the technical department they say it is normal! After a Software upgrade ECO mode became APS mode and now picture is awful and unwatchable in HD. Most picture modes are awful: Sports, Vivid and Game turned bright to disguise poor upscaling. Cinema mode is akin to watching a movie through a mucky yellow haze. Do not buy this TV. You have been warned.

Review from lg.com/uk
Helpful?20P55JDZO8PC13725652223
reply from Customer Service and Response

Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. LG products favour greatly in terms of reliability but on rare occasions the products can unfortunately fall below this standard. If your product is outside of the warranty we would still like to offer you free troubleshooting in order to see if we can help you with this, alternatively our customer service team can put you in the right direction for an out of warranty repair. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards LG Electronics UK

Sep 16, 2022
Reviewer name: MLE30
3 out of 5 stars
3 out of 5 stars review

Love LG, but too many glitches.

[This review was collected as part of a promotion.] Bought my TV 2 weeks ago. Since then Magic Remote is not compatible with my cable box (will not turn off cable box), screen interference when watching sports and movies, when turning on tv, with cable remote or magic remote, the screen opens to the LG Home Screen and I then have to use the magic remote to close this screen and get to my cable channels. I know all this because I have been in your chat room for what seems like hours with very little success. I find this frustrating that I just cannot have a verbal conversation with someone and get these bugs worked out. I really like LG tv's and plan on keeping this product for a few more weeks while wondering "what's next", but if I cannot get these problems resolved I will return this tv and try someone else's product. Sorry for the poor review.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

We would be happy to help you. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Nikki

Oct 4, 2022
Reviewer name: Army_InfantryUSA
5 out of 5 stars
5 out of 5 stars review

65" LG TV

Received TV as a gift for my birthday and to enjoy during my 6 weeks of being confined to house after an upcoming surgery. TV was the easiest one to setup and attach my DirecTV and DVD/VCR to. Everything was picked up automatically with hardly any needed input. The Smart TV apps are a definite complement too. Adding account info for my Amazin Prime and Netflix accounts was simple and in less then 15 minutes the TV was out of the box and ready to use. Color and sound are very good and the TV features are great. The TV location is away from my Internet WiFi and I thought that would be an issue but it wasn't as the TV picked up my WiFi immediately. On the negative side, there was no user manual to help me learn how to use the smart remote. Only 1 remote was included. The remote to me is poorly configured with location of certain items below the sound and channel key. Users with larger hands and fingers will unintentionally press unwanted keys which I do constantly and lose what I was watching and then go through a series of commands to go back. Other then the remote issue the TV is a very good addition for my watching pleasures. I have had the TV since 20 August 2022 when it was delivered. For an Army Retiree in his 70's this TV will be well enjoyed by me!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Feb 21, 2024
Reviewer name: Bolindee
2 out of 5 stars
2 out of 5 stars review

Package says one thing but it's disappointing

[This review was collected as part of a promotion.] Disappointed that this tv does not have dolby digital atmos settings but It says it did not cool until I decided to get a good saround system Is when I found out was Disappointed make sure what you are buying is lagit!!!!!!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social

Hi there Bolindee. We understand how important your TV plays a role in our daily life and we rely on our customers like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. We always continue to innovate and grow and if you have any feedback regarding this, kindly let us know through this link in this comment: https://www.lg.com/us/support/feedback. ^Anthony

Apr 26, 2023
Reviewer name: EthanStas
5 out of 5 stars
5 out of 5 stars review

Great size

[This review was collected as part of a promotion.] Upgraded the living room display to this beautiful tv and haven't regretted a single day since, haha. Very bright, deep blacks and a matte-like finish to reduce glares to a minimum. Absolutely worth the investment, and is easy to wall mount with some friends or family!

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social/LG

We are so happy to hear that your LG LED 4K UHD Smart TV is exceeding your expectations and giving you a five-star experience! Your comments confirm our primary focus on putting customer experience and satisfaction first. Should you need us for any future concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. We are here for you! ~Rita

Aug 1, 2022
Reviewer name: Bambidaily
4 out of 5 stars
4 out of 5 stars review

Look bigger in the store

[This review was collected as part of a promotion.] So far so good, I thought the color and such was going to be automatic but you have to add everything through settings. I love the fact that it came with LG tv. Love the remote. Wish the sound was louder but overall good quality tv.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Jun 10, 2022
Reviewer name: DisappointedLG44263
2 out of 5 stars
2 out of 5 stars review

LG disappointed

[This review was collected as part of a promotion.] Bought it in April and have had repeated problems. Not big ones but little ones often enough that I wish I could return it and get my money back. It goes back to apps that I try to get out of all by itself, sometimes home button doesn't even work. It takes a minute for the picture to come into focus and it's starting to just not go and stay black when I choose a show or app. Also, it takes time to load once I get it to go onto an app/streaming service. Thank God I have my Roku hooked up to it cause at least through that I can get in and out of shows and services with ease,

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy