Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV

Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB for

LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB

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4.5 out of 5 stars

stars1,884 ratings1,817 reviews

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Showing 1,731-1,740 of 1,817 reviews

Oct 10, 2022

Kathy

5 out of 5 stars review

Verified Purchase

Love the tv

Great picture

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Feb 23, 2023

5 out of 5 stars review

Verified Purchase

LG 65''

Great

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Dec 20, 2022

Gino

5 out of 5 stars review

Verified Purchase

Great and easy

Easy drive pickup

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Aug 19, 2022

Ruben s

5 out of 5 stars review

Verified Purchase

Great tv

Great tv for the price

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Feb 6, 2023

Cynthia

4 out of 5 stars review

Verified Purchase

review

Great picture

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Dec 8, 2022

Smasta Vibes

5 out of 5 stars review

Verified Purchase

Quality

Lovely quality.

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Apr 15, 2023

Ash

1 out of 5 stars review

went out after 2 days

Purchased in October for a rebuild, kept it stored in its box until we installed at the end of March, had no trouble with setup. 2 days later the picture goes out. We have now been waiting 10 days for LG to come fix the TV. I have never had a TV crap out so quickly or waited this long for a repair. This will be my last LG purchase. There was also a huge lag compared to the response of our other TVs that are cheaper brands.

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reply from LGAnswers

Thank you for sharing your experience with your LG 65" Class UQ8000. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha

Apr 15, 2023

Maddie

1 out of 5 stars review

Internet Issues

Great picture but terrible connection to Wifi. Our TV is 10 feet from the router max, and it's the only device we have issues on. Apps are hard to Download due to internet, and whenever you unplug the tv we have to reset the date and time in order for the Wifi to connect. Replacing asap

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reply from LGAnswers

Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You .~Tanisha

Apr 13, 2023

RMS_

1 out of 5 stars review

Impossible to watch dark content

TV screen has several white splotches around the edges and two big ones on top right amd low left corners. You can't watch stuff like the new LOTR series, or batman, etc. Playing with the setting didn't help. I don't know if this is a deffect or if it's just how bad this TV is. Can I disable the remote pointer? It's so annoying! Also the fact that it keeps coming up if you move the remove.

Review from lg.com

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reply from Social Media

Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly

Jun 8, 2023

jondbcal

3 out of 5 stars review

Nice pic qual but the interface is horrendous

The picture is great for the price as long as you use the native webos apps/interface. However, there is a degradation of picture quality using external devices such as the fire stick 4k max, or Chromecast with google TV 4k. The problem is that the webos interface is EXTREMELY slow and buggy and the apps themselves are inferior to those of other systems, the remote is absolutely horrendous. I will probably return this - this is by far the most frustrating interface I've ever had to deal with.

Review from lg.com

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reply from social/LG

Hey there, Based on your previous comments, We understand you're experiencing some issues with your LG PRODUCT, and want to help you find the best resolution. If you're still in need of assistance, we can have our team look into this for you. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport. https://www.lg.com/us/support/help-library.~ Tanisha