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Customer reviews for LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB for
LG 65" Class UQ8000-Series Ultra HD 4K WebOS 22 Smart w/ThinQ AI LED TV - 65UQ8000AUB
4.5 out of 5 stars
stars
1,884 ratings1,817 reviews
  1. 5 stars70% (1,314)
  2. 4 stars20% (378)
  3. 3 stars5% (96)
  4. 2 stars1% (28)
  5. 1 star4% (68)
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Showing 1,731-1,740 of 1,817 reviews
Apr 15, 2023
Reviewer name: Ash
1 out of 5 stars
1 out of 5 stars review

went out after 2 days

Purchased in October for a rebuild, kept it stored in its box until we installed at the end of March, had no trouble with setup. 2 days later the picture goes out. We have now been waiting 10 days for LG to come fix the TV. I have never had a TV crap out so quickly or waited this long for a repair. This will be my last LG purchase. There was also a huge lag compared to the response of our other TVs that are cheaper brands.

Helpful?20P55JDZO8PC13725652223
reply from LGAnswers

Thank you for sharing your experience with your LG 65" Class UQ8000. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha

Jun 8, 2023
Reviewer name: jondbcal
3 out of 5 stars
3 out of 5 stars review

Nice pic qual but the interface is horrendous

The picture is great for the price as long as you use the native webos apps/interface. However, there is a degradation of picture quality using external devices such as the fire stick 4k max, or Chromecast with google TV 4k. The problem is that the webos interface is EXTREMELY slow and buggy and the apps themselves are inferior to those of other systems, the remote is absolutely horrendous. I will probably return this - this is by far the most frustrating interface I've ever had to deal with.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from social/LG

Hey there, Based on your previous comments, We understand you're experiencing some issues with your LG PRODUCT, and want to help you find the best resolution. If you're still in need of assistance, we can have our team look into this for you. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport. https://www.lg.com/us/support/help-library.~ Tanisha

Apr 13, 2023
Reviewer name: RMS_
1 out of 5 stars
1 out of 5 stars review

Impossible to watch dark content

TV screen has several white splotches around the edges and two big ones on top right amd low left corners. You can't watch stuff like the new LOTR series, or batman, etc. Playing with the setting didn't help. I don't know if this is a deffect or if it's just how bad this TV is. Can I disable the remote pointer? It's so annoying! Also the fact that it keeps coming up if you move the remove.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from Social Media

Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly

Sep 30, 2024
Reviewer name: taterblade
3 out of 5 stars
3 out of 5 stars review

Good Picture. Not a fan of the OS

Good Picture. Use a Roku Stick because I hate the LG OS / Interface.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Digital Care Team

Hey there! Thanks for sharing your LG TV experience with us. Stunning visuals and a vibrant picture to make your favorite media pop is what we strive for, so we're glad to hear that you're enjoying the picture quality of your TV. We also appreciate your honest feedback on the OS interface, as it'll help us with future improvements. If you ever need help in the future with your LG TV, you can find us on social media @LGUSSupport. We're always happy to lend a hand! *Joseph

Jan 3, 2023
Reviewer name: Art Nav
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too small

To small of a tv not right should have been bigger

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Social Media

We appreciate your time to share your feedback. Please know that the LG 55 Inch Class UQ8000 AUB series LED 4K UHD Smart webOS 22 w/ ThinQ AI TV (55UQ8000AUB) is also available in 65", 70", 75" and 86". To see the range of its sizes, you may visit this link: https://www.lg.com/us/compare?bizType=B2C ~Bridge

May 29, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very happy.

Nice TV, picture and sound very good, does everything I would expect. Would recommend.

Review from lg.com/uk
Helpful?20P55JDZO8PC13725652223
Dec 30, 2022
Reviewer name: Karen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Product was great. Delivery was a nightmare

Product was great. Delivery was a nightmare

Helpful?20P55JDZO8PC13725652223
reply from LGAnswers

We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette

Jan 13, 2025
Reviewer name: GrandpasTV
5 out of 5 stars
5 out of 5 stars review

Love the picture

My son bought this for me for Christmas. It is a great TV. We love it.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
reply from LG Digital Team

What a thoughtful Christmas gift from your son! 🎄💚 We’re so happy to hear that you’re loving your new TV. It’s always great when you find a TV that really enhances your viewing experience, and we’re thrilled to be part of that! Thanks for choosing LG—we’re here if you ever need anything else, just a DM away on our social media platforms @LGUSSupport with your contact details! ^Anthony

Nov 5, 2024
Reviewer name: Lisa1965
5 out of 5 stars
5 out of 5 stars review

Picture quality is amazing

[This review was collected as part of a promotion.] I bought this and love the picture!great quality tv.

Review from lg.com
Helpful?20P55JDZO8PC13725652223
Feb 1, 2025
Reviewer name: Brian Southall
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG is great

A great looking tv,and fantastic value for money, being an AOP would have been nice to have had manual,

Review from lg.com/uk
Helpful?20P55JDZO8PC13725652223