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Customer reviews for Swissgear 3760 ScanSmart Laptop Backpack for
Swissgear 3760 ScanSmart Laptop Backpack
4.6 out of 5 stars
stars
1,564 ratings545 reviews
  1. 5 stars84% (1,310)
  2. 4 stars7% (108)
  3. 3 stars3% (49)
  4. 2 stars2% (28)
  5. 1 star4% (69)

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Showing 1-10 of 545 reviews
Aug 22, 2025
Reviewer name: Ms T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Top Choice for Veteran Teacher

I have used Swissgear Backpacks for years as a teacher and now that my grandchildren are getting older, it is the brand that I choose for them. In my years of use, I have found the Swissgear Backpack a sturdy, well made backpack. The most common problem my students have had in my 33 years of teaching is with zippers getting stuck or coming off track. This has never been a problem for me. I also appreciate the variety of storage compartments in the backpack because they help me organize the materials and devices that I transported back and forth to school.

Helpful?635C6YSXQEUF13724758684
Apr 23, 2025
Reviewer name: Joshua R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Highly recommend

Absolutely love this Laptop Backpack for my MacBook Air 15 M3 laptop. It has plenty of storage and I love all the labelled pockets inside for the charger and other accessories. It also does a wonderful job of protecting the laptop instead of a flimsy thin pad like most other laptop bags offer.

Helpful?635C6YSXQEUF13724758684
Apr 2, 2025
Reviewer name: Erin D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better version of the classis Swissgear Laptop Bag

Love the size and travel aspects of this backpack. I have other Swissgear laptop backpacks and they can be clunky and heavy. This version is perfect for my needs. I liked how they organized all the pockets and laptop sleeve. I feel my laptop and Ipad will be nicely protected without loosing too much extra space in the bag. I plan to buy more for my coworkers and son.

Helpful?635C6YSXQEUF13724758684
Mar 18, 2026
Reviewer name: Debbie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice bag with lots of pockets, space for 2 laptops

Nice bag with lots of pockets, space for 2 laptops, at least. Also space for many electronic gadgets and additional office supplies. The top pocket is convenient for quick access for your phone, hand sanitizer, keys, etc. many pockets to organize your items to find quickly. Expands to hold larger items if required, I carried a Pair of work shoes with my computer, as i walked to and from work as well. Happy with this bag!

Helpful?635C6YSXQEUF13724758684
Aug 5, 2025
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Does not stay closed when packed

Took this on a trip was very disappointed that the zipper unzipped while I was running through the airport and my stuff fell out. There’s no way to lock it or secure it. It happened multiple times and my friend bought the same backpack and had the same problem her books fell out

Helpful?635C6YSXQEUF13724758684
Aug 4, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't recommend.

Very disappointed. All the zippers are cheap plastic and way too loose. You can pull the compartments open with your fingers no matter where the zippers are and every compartment easily opens. This would be a nightmare keeping items secured for travel or work. This is why I hate ordering items. Had it been in the store, I would have known I didn't want it in about 10 seconds. Do better Swish Gear quality control.

Review from walmart.com
Helpful?635C6YSXQEUF13724758684
Feb 9, 2025
Reviewer name: CArl
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Loose Zippers

The overall quality was good and as expected for Swissgear but there is a major flaw that was unexpected. The zippers all of them are very loose and do not stay closed. Initially I thought I forgot to close them but after multiple instances I realized the issue was with with the backpack.

Helpful?635C6YSXQEUF13724758684
reply from SwissGear

We're sorry to hear about your experience with our product. We have a limited warranty on all our products and would like to resolve this for you. Can you please send an email to customersupport@swissgear.com?

Sep 25, 2024
Reviewer name: Queen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Unzipped

I did not like it when the bag had my MacBook and iPad in it, because it kept unzipping itself. At one point, my MacBook almost fell out. I had to keep checking it every few minutes when I was walking from the plane to the global entry checkpoint. I ended up putting locks on the zippers just to keep them from opening up with the light weighted items that were inside.

Helpful?635C6YSXQEUF13724758684
reply from SwissGear

We're sorry to hear about your experience with our product. We have a limited warranty on all our products and would like to resolve this for you. Can you please contact us at customersupport@swissgear.com?

Mar 10, 2024
Reviewer name: Jason Koch
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Zipper opens and dumps, backpack, contents

Found backpack to unzip and open up as you’re putting it on if the zippers were at the top when closed . If zippers were at the bottom, when zippers were closed, it didn’t have this problem. Backpack didn’t do well when it was getting full struggled to zip up. Stretch

Helpful?635C6YSXQEUF13724758684
Mar 16, 2024
Reviewer name: Adam
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

This backpack sucks. Do not buy.

If I could give zero stars I would, broke a laptop. Zippers are not able to withstand weight from a laptop (that was in the laptop sleeve). Zippers opened right up, laptop fell, and smashed a corner. Amazon has one half the price that is far better. My laptop is now severely dented and doesn’t close right. At least I got my money back when returning it, though a dented $900 laptop is no fun.

Helpful?635C6YSXQEUF13724758684