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Customer reviews for Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle for
Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle
3.5 out of 5 stars
stars
1,066 ratings909 reviews
  1. 5 stars49% (521)
  2. 4 stars10% (107)
  3. 3 stars8% (89)
  4. 2 stars8% (84)
  5. 1 star25% (265)
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Showing 181-190 of 909 reviews
Feb 7, 2023
Reviewer name: Tony
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very easy to get working

This printer was the easiest to setup of any printer I have ever had or setup for somebody else. Just keep in Bluetooth range with cell phone and follow instructions in the app to setup your network to the printer. Easy no hassle questions and did not have to call tech support.

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
Jan 11, 2023
Reviewer name: Sue
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don't buy it if you use Apple devices.

This printer is almost impossible to link to Apple products--laptops and tablets. I have spent hours on the phone with Epson support, had to buy an adapter cord, and have succeeded in attaching it to my laptop, but cannot link it to my tablet as the printer "does not support air printers."

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
reply from Epson

Hello Sue, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.<br />Sincerely, Sam - The Epson Team

Apr 19, 2023
Reviewer name: Micki
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

printer's a NO need to buy ink often WINNER!!

Best printer that I've ever owned!! I haven't had to buy ink since I purchased this in December 2022 and I'm writing this review on April 19th. I'm in printer heaven based on that fact alone but the printing and scanning a marvelous. Highly recommend!!

Review from walmart.com
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Dec 21, 2024
Reviewer name: patricia
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

very difficult to setup and connect to anything tablet, computer etc. app don't work. i always bought hp printers before but because I bought a Chromebook instead of a full fledged laptop i went with the Epson this time. i really don't know if it's the printer or Chromebook but after this experience i will stick to a windows program and a hp printer!

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
reply from Epson

Hi patricia, we’re sorry to hear you’re having issues with your Epson ET-2400. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Alissa A. – The Epson Team.

Apr 25, 2025
Reviewer name: Debra
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

New isn't always better

I owned a Epson printer for 5 years . It has worn out the model discontinued. I loved it. This printer is loud. It jams up easily . It also smells. The whole box smelled musty like it had been in a wet environment . If I had to guess it was in a flood area. I should of sent it back , but really needed a scanner the day it came. I just hope it continues to work.

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
reply from Epson

Hi Debra, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.

Nov 28, 2022
Reviewer name: Paul
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Price is good. Connectivity is poor.

It does not function wireless with my MacBookpro. After calling for support, they were able to print using USB cable only. I installed the app on my Pixel 6 Pro and not able to print from my phone. Price is a good. This is at my vacation home, not my primary day to day use.

Review from walmart.com
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May 29, 2025
Reviewer name: Pamela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Printer recommended.

I am 74 years old and I had to get my son to set it up. I do like the printer very much and it prints very nice photos. I bought this printer because my son has one and him and his wife love this printer. They have had it for a year now and do a lot of printing and they still have not had to buy any ink yet. Yes I would recommend This printer highly. You can also set the printer to your phone which is what my husband did.

Review from walmart.com
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Mar 23, 2023
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product!

The unboxing was pretty easy..I actually like scanning a QR code and allowing my phone to tell me what to do versus trying to read a bunch of small print so that was a plus for me. Installing the ink was a breeze. Although when pulling out the ink bottle when finished, make sure you tilt the bottle upright. I did not and got a couple of small drops on my carpet. Bummer. The print quality is awesome and I haven't had any issues so far!

Review from walmart.com
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Apr 17, 2025
Reviewer name: Stacey
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Dont waste your TIME or money

This printer is so slow. It takes 3 to 5 minutes to print a basic page. I am currently 30 minutes into trying to print 14 pages and am only halfway way there. Can't get it to connect to the computers in the house it keeps failing. I have to go through so many steps to print anything from my phone. Everyone in my house hold hates it. Bought this hoping to save money on ink but would rather buy ink that is triple the normal price than to wait so long for pages to print. I hate it so much I wrote this review and never write reviews. * update after 6 minute the 8th page is finally printing!! I feel my life is now complete!!

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
reply from Epson

Hello Stacey, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-2400 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.

Apr 29, 2024
Reviewer name: Cyndi
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good for basic uses but not Crafting

The printer is ok if you only need color copies for basic use such as school or projects where color is not needed to be exact. For me though, I do many craft projects so I did need for the color to be bright and unfortunately all the colors print way too light. I wasted so much paper reprinting and trying much darker colors on my computer images only to still print light. Easy to set up. No smudging. Only jammed once after over 100 prints and was only a slight wrinkle and hasn’t done it again since. Good enough printer for my daughters in college but not for me with needing brilliant colors for centerpieces, stickers, etc. Not as clear as I was hoping but the piglet on the left is from my previous printer and the one on the right is the Epson. Same image on my computer but when printed very different.

Review from walmart.com
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reply from Epson

Dear Cyndi, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson ET-2400 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Jacob – The Epson Team.