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Customer reviews for Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle for
Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle
3.5 out of 5 stars
stars1,001 ratings844 reviews
  1. 5 stars50% (497)
  2. 4 stars10% (102)
  3. 3 stars8% (83)
  4. 2 stars8% (76)
  5. 1 star24% (243)

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Showing 1-10 of 844 reviews
May 16, 2026
Tina
5 out of 5 stars review

Verified Purchase

Epic but keep it simple

This product is great just use the USB option of first install /wifi connection....it's easier on everyone lol also I was able to use cords from my other epson so dont fret if you dont have the USB just take it from the previous printer if you have one lol

Review from walmart.com
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May 14, 2026
Michael
5 out of 5 stars review

Verified Purchase

Don't play the ink game

If you print large amounts the refillable tanks is the way to go You can exceed the price of you printer in a year. Ink replacement cartridges can be extremely expensive I buy large bottles of ink and refill my bottles that are adapted to fill my printer. This can save you a lot of money

Review from walmart.com
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Apr 21, 2026
Griffith
5 out of 5 stars review

Verified Purchase

I love this printer! it was easy to set up because I was able to use my phone for part of the set up. I love that I only need to buy whichever color ink is running out! I don't have to buy a color cartridge if just blue is empty. I definitely recommend this printer!

Review from walmart.com
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Apr 15, 2026
Thomas
5 out of 5 stars review

Verified Purchase

Setup and Worked as Advertised

This is my first experience with an Epson Ink Jet Printer, with ink reservoir rather than the cartridges. Let me say that out of the box, set up was genuinely trouble free. It is a little early to judge the benefits of the eco-tank reservoir system vs cartridges, but from all I've read, this is the most economical way to go if you want an all-in-one, printer/scanner/copier. I typically use laserjet printers, but I do own two HP printer/scanner/copier printers. I bought this one for my 82-yr old mother-in-law, and she is having zero issues using it. I did print and scan a couple of documents and was really pleased by the quality of the documents. I downloaded the Epson Scan software and right off the bat noticed you can scan repeated pages and save to a single file. Excellent.

Review from walmart.com
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May 14, 2026
Cinzia
5 out of 5 stars review

Verified Purchase

Easy setup, great printer

The Epson Eco Tank ET-2400 was easy to set up. The color tanks are so easy to install as well. The printer resolution is amazing. I am happy with this purchase.

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May 14, 2026
Jon
4 out of 5 stars review

Verified Purchase

Things seem more complicated now than 10 years ago

I am an older individual, and I don't understand why the cost to print an instruction booklet is so costly. Every thing is done online I use to be able to insert a disk and the printer is set up. Now you have to do everything through your phone, which gets a little complicated for us senior folks. If I could not of got it to work, I would have to returned it. But I got it up and thankfully it is working ok.

Review from walmart.com
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May 28, 2026
sharon
3 out of 5 stars review

Verified Purchase

I wasn't aware that you have to change a maintenance box and can only reset it through a third party it should be able to be reset through epson or manually on the printer.

Review from walmart.com
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reply from Epson

Hi sharon, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.

Apr 11, 2026
dreana
2 out of 5 stars review

Verified Purchase

Just a warning

Just a warning!!! To set up this printer, you have to download an app, connect the printer through the app, and then print from there. It took me about an hour just to get it connected to Wi-Fi. Once it finally worked, it took 3 minutes to print just one image on flyer paper, extremely slow. I even tried looking up ways to speed it up, but nothing helped. Definitely something to keep in mind before buying!

Review from walmart.com
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reply from Epson

Hi dreana, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-2400 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.​​​​​​​

Aug 22, 2025
L B
1 out of 5 stars review

Verified Purchase

Lots of Issues

The product worked alright, but not the way it should have worked, the first time I used it. Less than a week later I tried to use it again and could not get it to work properly. It either wouldn’t print, would print half of pages or take 10+ minutes just to print one page. We read the trouble shooting guide in the manual, which I had to find online since it didn’t come with one, we watched videos online and after over an hour of trying everything we still couldn’t get it to print again. Ultimately we returned it.

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Aug 28, 2025
Ellen
1 out of 5 stars review

Verified Purchase

Not Happy

Not happy, took 3 hours to set up and still does not work properly. Many problems. I bought it at Sam’s. I went on the internet and it told me it was not returnable. I’m going to call customer service and find out why not since it is a LEMON.

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