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Customer reviews for Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle for
Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle
3.5 out of 5 stars
stars
1,055 ratings898 reviews
  1. 5 stars49% (518)
  2. 4 stars10% (106)
  3. 3 stars8% (89)
  4. 2 stars8% (83)
  5. 1 star25% (259)
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Showing 1-10 of 898 reviews
Jul 22, 2026
Reviewer name: chaniece
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pick

Great product I was looking for a printer that copied and print as well as no need for cartridges. This is more cost effective for my family as we print a lot. So far it’s been great and the print quality and copies have been clear and crisp

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
Sep 17, 2024
Reviewer name: Nanny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Printer.

Once I got it connected to the internet, it works beautifully and fast. Trying to get it connected, I ran into a problem and called Epson for help. She erroneously told me I needed to purchase a driver which had to be installed by Epson, at a cost of $100. This was in fact, false information. So, if you have to call Epson for help, don't let them tell you that you need to purchase anything else.

Helpful?4LX71UKRGV4H13724301252
Jan 23, 2026
Reviewer name: Melissa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Epson printer

I absolutely love my new printer. I had an all in one for my last one and I couldn’t figure out how to hook it back to my computer, once it went offline. It was difficult to scan items and I have done everything with this one without having any issues.

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
Apr 7, 2026
Reviewer name: Laurian
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

No double sided print feature. Only downside.

I love that I dont have to go somewhere else to print papers for school. However my only complaint is that it doesnt have the double sided printing option so I have to print it then take it out and turn it around and reprint it. Thats my own fault I should've looked more into it before I bought it. Right now its not a big deal I dont need that feature. It just wouldve been nice to have. I do really like the ink box. I feel like its easier then regular ink cartridges.

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
Apr 11, 2026
Reviewer name: dreana
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Just a warning

Just a warning!!! To set up this printer, you have to download an app, connect the printer through the app, and then print from there. It took me about an hour just to get it connected to Wi-Fi. Once it finally worked, it took 3 minutes to print just one image on flyer paper, extremely slow. I even tried looking up ways to speed it up, but nothing helped. Definitely something to keep in mind before buying!

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
reply from Epson

Hi dreana, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your ET-2400 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.​​​​​​​

Jan 16, 2026
Reviewer name: jude
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

it would get negative stars if i could

piece of garbage. color quality off, constant paper jams, random ink blotches, wont stay connected to wifi, even worse than the printer i bought it to replace. gave it a week to see if i could get it to function properly and that was a waste of my time. i never leave reviews normally but i think everybody should be aware Not to buy this.

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
reply from Epson

Hi Jude, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Advanced Epson Support Team would be happy to help you and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.

Apr 16, 2025
Reviewer name: BOB27
1 out of 5 stars
1 out of 5 stars review

WARNING - DO NOT PURCHASE

DO NOT BUY. I had this printer for a few months past the return window and barely used it. It is now not working and after calling EPSON support, they are sending me a refurbished replacement. I wanted to exchange and pay for a better model but could not.

Helpful?4LX71UKRGV4H13724301252
Jun 11, 2026
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

the printer does not seem to print consistently. in other words, i can print two pages no worries, then the 3rd, theres some sort of issue, whether it a connection issue , a jam, but without fail, without any variable being introduced, some issue will arise causing unnecessary headaches

Review from walmart.com
Helpful?4LX71UKRGV4H13724301252
reply from Epson

Hi Mike, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.

Oct 5, 2024
Reviewer name: Gregg S
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do Not Buy It

Instructions are confusing. I am not able to get this piece of junk to communicate with my MacBook Air. I have the latest software on my computer and installed updates on the printer followed the instructions and all I get every time is “communication error” with no help to identify what the error is. Definitely DO NOT RECOMMEND THIS PRINTER.

Helpful?4LX71UKRGV4H13724301252
Aug 22, 2025
Reviewer name: L B
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lots of Issues

The product worked alright, but not the way it should have worked, the first time I used it. Less than a week later I tried to use it again and could not get it to work properly. It either wouldn’t print, would print half of pages or take 10+ minutes just to print one page. We read the trouble shooting guide in the manual, which I had to find online since it didn’t come with one, we watched videos online and after over an hour of trying everything we still couldn’t get it to print again. Ultimately we returned it.

Helpful?4LX71UKRGV4H13724301252