Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle for
Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle
3.5 out of 5 stars
stars
1,033 ratings876 reviews
  1. 5 stars49% (510)
  2. 4 stars10% (105)
  3. 3 stars9% (88)
  4. 2 stars8% (81)
  5. 1 star24% (249)

Member photos

Sort by |
Showing 1-10 of 876 reviews
May 16, 2026
Tina
5 out of 5 stars review

Verified Purchase

Epic but keep it simple

This product is great just use the USB option of first install /wifi connection....it's easier on everyone lol also I was able to use cords from my other epson so dont fret if you dont have the USB just take it from the previous printer if you have one lol

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
Jun 18, 2026
Hannah
5 out of 5 stars review

Verified Purchase

Quality matters

I wish I would have upgraded sooner! This printer is so easy to set up and use from all our devices. I've printed photos, basic documents legal docs and even some high quality transfers. The instructions are easy to follow. I can connect from my cell or use the WiFi connection from any other device

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
Apr 15, 2026
Thomas
5 out of 5 stars review

Verified Purchase

Setup and Worked as Advertised

This is my first experience with an Epson Ink Jet Printer, with ink reservoir rather than the cartridges. Let me say that out of the box, set up was genuinely trouble free. It is a little early to judge the benefits of the eco-tank reservoir system vs cartridges, but from all I've read, this is the most economical way to go if you want an all-in-one, printer/scanner/copier. I typically use laserjet printers, but I do own two HP printer/scanner/copier printers. I bought this one for my 82-yr old mother-in-law, and she is having zero issues using it. I did print and scan a couple of documents and was really pleased by the quality of the documents. I downloaded the Epson Scan software and right off the bat noticed you can scan repeated pages and save to a single file. Excellent.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
May 14, 2026
Jon
4 out of 5 stars review

Verified Purchase

Things seem more complicated now than 10 years ago

I am an older individual, and I don't understand why the cost to print an instruction booklet is so costly. Every thing is done online I use to be able to insert a disk and the printer is set up. Now you have to do everything through your phone, which gets a little complicated for us senior folks. If I could not of got it to work, I would have to returned it. But I got it up and thankfully it is working ok.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
Jul 2, 2026
Brenda
2 out of 5 stars review

Verified Purchase

I have only had it for this long and the feeder doesn't feed the paper through gets jammed and it s like it won't feed straight in to the printer from paper top feed

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Dear Brenda, we are sorry to hear you are having paper feed issues with your Epson ET-2400. Please contact Epson Support for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.

Jan 16, 2026
jude
1 out of 5 stars review

Verified Purchase

it would get negative stars if i could

piece of garbage. color quality off, constant paper jams, random ink blotches, wont stay connected to wifi, even worse than the printer i bought it to replace. gave it a week to see if i could get it to function properly and that was a waste of my time. i never leave reviews normally but i think everybody should be aware Not to buy this.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hi Jude, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year limited warranty. Our Advanced Epson Support Team would be happy to help you and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.

Jun 11, 2026
Mike
1 out of 5 stars review

Verified Purchase

the printer does not seem to print consistently. in other words, i can print two pages no worries, then the 3rd, theres some sort of issue, whether it a connection issue , a jam, but without fail, without any variable being introduced, some issue will arise causing unnecessary headaches

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hi Mike, we are sorry to hear you are having issues with your Epson printer. Your ET-2400 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Joseph – The Epson Team.

Aug 22, 2025
L B
1 out of 5 stars review

Verified Purchase

Lots of Issues

The product worked alright, but not the way it should have worked, the first time I used it. Less than a week later I tried to use it again and could not get it to work properly. It either wouldn’t print, would print half of pages or take 10+ minutes just to print one page. We read the trouble shooting guide in the manual, which I had to find online since it didn’t come with one, we watched videos online and after over an hour of trying everything we still couldn’t get it to print again. Ultimately we returned it.

Helpful?6TBS3KBVF6I113724301252
Aug 28, 2025
Ellen
1 out of 5 stars review

Verified Purchase

Not Happy

Not happy, took 3 hours to set up and still does not work properly. Many problems. I bought it at Sam’s. I went on the internet and it told me it was not returnable. I’m going to call customer service and find out why not since it is a LEMON.

Helpful?6TBS3KBVF6I113724301252
Jul 7, 2026
Chaitali
1 out of 5 stars review

Verified Purchase

i would like to return this printer , its takes long to print in colors and to install. if i was able to return i would send it back. but i guess i miss my deadline. 😔😒☹️

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hi Chaitali, we are sorry to hear you are having trouble with your Epson printer. Your ET-2400 includes a one-Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would like to hear about the specific issue(s) you are experiencing and can be reached at (562) 276-4382. Hours: Monday – Friday 7am – 4pm (PT). We look forward to your call. Regards, Alissa A.– The Epson Team.