Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle for
Epson EcoTank ET-2400 Special Edition All-in-One Inkjet Printer, 1 Bonus Black Ink Bottle
3.5 out of 5 stars
stars
1,032 ratings875 reviews
  1. 5 stars49% (509)
  2. 4 stars10% (105)
  3. 3 stars9% (88)
  4. 2 stars8% (81)
  5. 1 star24% (249)

Member photos

Sort by |
Showing 171-180 of 875 reviews
May 10, 2023
Govtcheese
1 out of 5 stars review

Verified Purchase

i expected better reliability.

hade the ET-2400 printer for several months. we hardly use it. on a day we needed it , lights were flashing, utility instructions are not easy to follow, contacted Epson support. waked through several trouble shooting steps. they determined its a malfunction printer snd they replace it with a "Refurbished Printer".

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hello Govtcheese, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.<br />Sincerely, Sam - The Epson Team

Jan 11, 2023
mark
1 out of 5 stars review

Verified Purchase

very dis satisfied!

i could never get it to print....it makes a loud popping noise,,,then stops...it says that it is printing but it is not....i tried everything......the buttons on it does not tell you what they are....instructions were not in english.....watched on youtube but it was for if you wanted to use your cell phone.....which i don't even own one...I just wanted a printer that i could print off my sermons or music....gonna try to take this back....the box for it dissapeared....oh and it did not come with the electric cord, used one off my old computer...i liked the fact of the eco tank.....but i will have to buy a different one......

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hello mark, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.<br />Sincerely, Sam - The Epson Team

Dec 28, 2022
Karen
1 out of 5 stars review

Verified Purchase

Unable to get this item to operate on wifi. Spent 4 hrs talking to my internet provider and epson and still no results. My xmas gift to my sister is useless. So disappointed. I will have to return this item. I have never experienced anything from your online purchases before. Your 1 star rating is only for your prompt delivery.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hello Karen, we apologize for your disappointing experience with the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team

Mar 1, 2023
Rose
2 out of 5 stars review

Verified Purchase

MEH. Mediocre at best.

I should have read the reviews, but I was soooo excited to get a refillable printer. That's my own fault. It (probably?) isn't the absolute worst printer ever, but it is nowhere near what I'd consider "good" either. It does print ok and I personally found the setup quite easy. However, it is LOUD, it doesn't print front-and-back, and the colors look TERRIBLE on full-page prints. The ink does seem to last a while, so there's that. I was hoping to give this to my son to make prints and stickers of his art, but it's been thrown into the corner of the craft room to print out worksheets, recipes, and mailing labels... things that don't need to look good.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hello Rose, we appreciate your feedback on the ET-2400 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2400/s/SPT_C11CJ67201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.<br />Sincerely, Sam - The Epson Team

Mar 23, 2023
anonymous
5 out of 5 stars review

Verified Purchase

Great product!

The unboxing was pretty easy..I actually like scanning a QR code and allowing my phone to tell me what to do versus trying to read a bunch of small print so that was a plus for me. Installing the ink was a breeze. Although when pulling out the ink bottle when finished, make sure you tilt the bottle upright. I did not and got a couple of small drops on my carpet. Bummer. The print quality is awesome and I haven't had any issues so far!

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
Apr 17, 2025
Stacey
1 out of 5 stars review

Verified Purchase

Dont waste your TIME or money

This printer is so slow. It takes 3 to 5 minutes to print a basic page. I am currently 30 minutes into trying to print 14 pages and am only halfway way there. Can't get it to connect to the computers in the house it keeps failing. I have to go through so many steps to print anything from my phone. Everyone in my house hold hates it. Bought this hoping to save money on ink but would rather buy ink that is triple the normal price than to wait so long for pages to print. I hate it so much I wrote this review and never write reviews. * update after 6 minute the 8th page is finally printing!! I feel my life is now complete!!

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hello Stacey, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-2400 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.

Aug 12, 2024
Terry
4 out of 5 stars review

Verified Purchase

Epson ET-2400 SE

Always have been a fan of Epson and their products. I am mostly satisfied with this one except there were no directions on how to use the scanner. Looked through box several times and nothing. Still haven't got it to work or the wireless part of it won't connect either.

Helpful?6TBS3KBVF6I113724301252
Mar 23, 2025
Douglas
5 out of 5 stars review

Verified Purchase

while still relatively new so far the best printer Ive ever owned and Ive owned previously several Canons. Good ink savings. Design and software excellent. There is one more higher priced 2400 model that prints automatically on both sides. You can do it with this 2400 but there is a manual step to it. Overall this one is great home printer.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
Apr 25, 2025
Debra
3 out of 5 stars review

Verified Purchase

New isn't always better

I owned a Epson printer for 5 years . It has worn out the model discontinued. I loved it. This printer is loud. It jams up easily . It also smells. The whole box smelled musty like it had been in a wet environment . If I had to guess it was in a flood area. I should of sent it back , but really needed a scanner the day it came. I just hope it continues to work.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252
reply from Epson

Hi Debra, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Your product includes a 1-year warranty. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Joseph – The Epson Team.

Apr 11, 2025
Devona
5 out of 5 stars review

Verified Purchase

Beautiful photos!

Prints beautiful photos. Does not print brightly on my matte sticker paper. I do not know if this is related to type of paper, and/or quality of paper. Prints in a decent amount of time. For scanning of pictures the brightness is not the same across the page. Darker shadowing noticeable in areas. Epson printing app could improve a lot more choices in the app. It’s very limited compared to Avery app etc. Editing is limited, very basic. Runs fairly quiet. YouTube influencers for crafting state you can add subliminal ink to machine and does well on this model. Though, it will void your warranty, if you do so. I am using the ink provided by Epsom. Overall, I believe I made a good investment considering I will be making a lot of prints, and photos print beautifully on glossy paper.

Review from walmart.com
Helpful?6TBS3KBVF6I113724301252