Customer reviews for LG 2.0 cu. ft. Over-the-Range Microwave

Customer reviews for LG 2.0 cu. ft. Over-the-Range Microwave for

LG 2.0 cu. ft. Over-the-Range Microwave

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4.4 out of 5 stars

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May 6, 2023

Dennis from PA

2 out of 5 stars review

Terrible controls

The controls are a dim print on a dark surface and very difficult to see unless the room light is bright. The view window is tiny and narrow, making monitoring food difficult. You cannot see items like a sandwich unless you are tall, and the interior LED is not bright enough to offset the tiny, dark glass window. The narrow lower mounting bracket (light gauge) bent while installing, and the AC cord is in a weird position. The top screws were in non-standard places; installation was a hassle. If someone steals it, they'd be doing me a favor. The exhaust fan is perfect, and the bottom lighting is OK. However, with the brightest setting for the bottom light, the interior floor of the oven is noticeably hot from the lamp. This is a model to avoid.

Review from lg.com

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reply from LG Social Media

Thank you for taking the time to share your feedback about what you’ve experienced regarding your LG 2.0 cu. ft. Smart Over-the-Range Microwave, model MVEL2033F. Thank you for bringing this to our attention.We’re sorry you weren’t satisfied with our product. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best product possible. We will work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Danee

Dec 10, 2023

Dennis79

1 out of 5 stars review

Doesn’t work

[This review was collected as part of a promotion.] I just bought this a few days ago, spent yesterday installing it and today was woken up by grandson telling me it doesn’t work. I tried it and confirmed it doesn’t work. Really! So much for the most reliable appliance. I have an LG dishwasher, stove and refrigerator being delivered on Tuesday. Let’s hope I don’t have the same experience with those appliances. Very disappointed.

Review from lg.com

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reply from LG Digital Care Team

Hi there. We understand your experience falls short of our quality standards and would like to help make things right! So that we can assist, please reach out to us on social media! Our handle on Facebook and Twitter is @LGUSSupport. Be sure to include your phone number and microwave information (model and serial numbers). We look forward to hearing from you! ^Chris

Dec 18, 2024

RichE11

4 out of 5 stars review

Works Fine

I bought this two weeks ago and am still getting use to the functions but so far it does the job. Two slight negatives: The menu items are hard to read in low lighting and becasue it has not as hiabout gh (same width) as my old microwave there is a 2 inch gap above the backsplash that is just drywall. It can only be sen from a distance (unless you are a very short person. I plan to remedy by painting drywall same color as backsplash. Will not be noticeable.

Review from lg.com

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reply from LG

Hi, Rich. Thanks for sharing your thoughts about your LG Microwave! Sounds like you’re settling in nicely with your new microwave, and we love hearing it’s already getting the job done. Totally understand how those hard‑to‑read menu items and that unexpected gap could catch you off guard — your creative fix with the paint is a clever touch. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 22, 2024

PJA53

5 out of 5 stars review

Great looking with great features. Nice upgrade

A great upgrade to my LG kitchen. This microwave is very good looking . The flush handles work really well. No ugly plastic handle protuberance to distract from the large smooth front of this very attractive microwave oven. It’s powerful. Quiet. Spacious. Easy to program with plenty of options. WiFi connection makes use even more convenient for busy families like ours .

Review from lg.com

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reply from LG

Hi, there. Thank you for sharing your experience with the LG Microwave (MVEL2033F) model. It’s great to hear how much you’re enjoying its sleek design, especially the flush handles that keep the front clean and modern. This microwave is built for powerful, quiet performance with a spacious interior, intuitive programming options, and the added convenience of WiFi features that make it even more helpful for busy families. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Aug 6, 2024

Ja219

1 out of 5 stars review

Display is lagging or broken

After a year, the display is lagging so bad, when you need to use the timer or cook something, the clock just stays on the display. the display wont update at all until you open the door. so if you used the microwave at 1:45pm, the clock wont update until the open the door next and then stuck on that time

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reply from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with us regarding the LG Microwave (MVEL2033F) model. We understand that the display lagging issue is concerning, especially when you rely on it for cooking and timing. We strive to provide high-quality products that exceed our customer's needs. To help address this, we recommend resetting the microwave. You can do this by unplugging the unit for about 5 minutes and then plugging it back in. This can sometimes resolve display issues and restore normal functionality. For more information, visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887. For more help, please reach out to us on social media @LGUSSupport. ^Juvy

Sep 24, 2024

EMoore83

5 out of 5 stars review

Love the sensor cook technology

Definitely a great buy, love the sleek design and ThinQ app is great features for all LG appliances and I like being able to preset my Microwave nightlight on and off hours so I do not have to manage another item and not waste energy. The list of presets and power modes are easy to use and so far accurate for cooking food times. I even like on the app you can scan food bar code, and it will be able to accurately cook premade foods easier. Overall vent and microwave good quality. We love the 4 speed and boost mode on hood. Easy convertible from recirculating to vented.

Review from lg.com

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reply from LG

Hello! We appreciate you sharing your experience with your LG over‑the‑range microwave. It’s great to hear how much you’re enjoying the sleek design and the convenience of the ThinQ app — features like the night‑light scheduling and barcode scanning really do make everyday cooking feel effortless. It sounds like the presets and power modes are hitting the mark too, which is exactly what we aim for! The strong venting performance, 4‑speed fan, and easy conversion between recirculating and vented setups are big wins as well. It’s clear this appliance is fitting seamlessly into your kitchen routine. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 15, 2024

LG SMART MICROWAVE

1 out of 5 stars review

Unreliable and Poor Build Quality

I bought this microwave less than 2 years ago and it already stopped working. It no longer heats food up. Prior to this microwave, I have had other microwaves that lasted for many years without any issues. It is unreliable and the build quality is poor.

Review from lg.com

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reply from LG Digital Care Team

Hey there! Thank you for bringing this to our attention. We want you to be able to experience the joy of warming up scrumptious meals in your LG microwave because the enticing smell of your favorite foods is simply unbeatable! We recommend confirming that the timer function is turned off and that the power level is at the recommended setting. You can check out more information here: http://spr.ly/6421sUVhD. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to look into it together with you! ^Joslyn

Aug 27, 2024

Easier to read display

4 out of 5 stars review

Large capacity but could use a better display

[This review was collected as part of a promotion.] My only complaint so far is it is difficult to read the options on the display panel. They are almost grayed out. I do like you can turn off the sounds and the capacity is large.

Review from lg.com

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Aug 5, 2024

Annie528

5 out of 5 stars review

[This review was collected as part of a promotion.] Very easy to use and heats, reheats , defrost throughly Less time to reheat and do not have to reheat again I love fact is easy to clean and is a perfect over my Stove top

Review from lg.com

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Jul 28, 2024

mewill

5 out of 5 stars review

Very easy to use and twice as easy to clean.

[This review was collected as part of a promotion.] After doing some intensive research, your product received high reviews from different agencies. I believed in the reviews, bought the product and extremely happy that I did.

Review from lg.com

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