Customer reviews for LG 2.0 cu. ft. Over-the-Range Microwave forVerified Purchase
Excellent Choice of Microwave
Very similar to my previous Microwave except no handle. The microwave is easy to clean and the touch pads respond very well, the only item I need some improvement is the ability to change the melody. The inside light light looks permanent (LED), can it be changed if it fails?.
Thank you for sharing your feedback! We’re glad to hear you’re enjoying the easy-to-clean design and responsive touch controls of your microwave. We also appreciate your suggestions regarding the melody option and your question about the interior light. The LED light is designed to be long-lasting, but if it ever requires service, our team can certainly assist you with available options. If you ever need assistance or have questions, our LG CareQ team is happy to help at 1-888-542-2623. You can also contact us via live chat or email through our support site: 👉 https://www.lg.com/ca_en/support/contact-us/ Thank you again for taking the time to share your experience!
Verified Purchase
LG otr microwave
We need to do some renovations to the kitchen for OTR microwave but if it works as good as the fridge and stove we will be happy
We’re really glad to hear that your experience with your LG fridge and stove has been going well, and we truly appreciate you considering another LG product for your kitchen. We understand that installing an over-the-range microwave can sometimes require a bit of planning or renovation depending on your kitchen layout, and it sounds like you have a beautiful vision in mind for your space. Renovations are always an exciting journey, and we’re truly happy that our microwave will be part of your updated kitchen. It’s also great to hear that your existing LG fridge and stove have already set a strong standard in your home. The MVEL2033F is designed with the same focus on performance, reliability, and everyday convenience, and we hope it will complement your kitchen beautifully once installed. Thank you for taking the time to share your plans with us—we really appreciate your trust and support. We wish you a smooth renovation and many great moments in your updated kitchen. If you ever need assistance, our LG CareQ team is available at 1-888-542-2623 or through https://www.lg.com/ca_en/support/contact-us/.
Verified Purchase
Door and menu directions
unit door looks sleek, however because it covers entire front it becomes awkward to open when you stand close to microwave. Like the menu codes, hard to see unless lights are turned on. large oven size makes cooking large dinners. Quality unit.
Thank you for sharing this beautiful review! We are absolutely thrilled that your microwave is bringing sleek elegance to your kitchen and providing all the spacious room you need for those grand family feasts! We truly appreciate your honest notes regarding the door's reach and the menu lighting. Feedback like yours is a precious gift that helps us refine our craftsmanship for the future! Should you ever need a helping hand to keep your kitchen running perfectly, please don't hesitate to give us a ring at 1-888-542-2623. You can also reach our friendly team via live chat or email at https://www.lg.com/ca_en/support/contact-us/ Wishing you many more magical culinary adventures!
Verified Purchase
Has nice look. Has a great exhaust fan.
Has a nice look. Has a great exhaust fan. I was not trilled with the glass turn table sticking out passed the bottom og the microwave and the part that sticks out fits into the door. Not happy ther is only one light about the stove which is not that bright and it is very hot, it even heats the inside of the microwave.
Thank you for sharing your feedback. We’re glad to hear you’re enjoying the look and the powerful exhaust fan of your microwave. We appreciate your comments regarding the turntable design, lighting, and heat inside the unit—these are important points that we’ll share with our product team. Should you have any questions or need assistance, please don’t hesitate to contact LG Customer Support at 1‑888‑542‑2623, Monday–Sunday, 8 a.m. to 9 p.m. ET.
Verified Purchase
LG microwave MVEL233F
Had last MVEL233F microwave only 2-1/2 yrs and had to replace it with another MVEL2033F microwave. All my appliances are LG with disappointed with this one. Maybe just a lemon?
We’re very sorry to hear this, especially since you chose the same model again. We understand how frustrating it is when an appliance you trust doesn’t last as expected. Thank you for being a valued LG customer. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can contact us at 1-888-542-2623, Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. You may also reach us here: • https://www.lg.com/ca_en/support/contact-us/
Nice microwave; can't read the buttons
Just finished installing my second set of LG appliances (different house), as I generally like them. However, I ignored the comments that the microwave controls are hard to see because they aren't lighted. How bad could it be? It IS bad. I can hardly read the buttons even with all of my kitchen lights on.
Hello, Rick. We appreciate you sharing your thoughts and feedback regarding your MVEL2033F over-the-range microwave. We recognize your experience with the visibility of the control panel buttons under standard kitchen lighting. To help improve readability and ease of operation, we recommend utilizing the surface cooktop light underneath the microwave to provide extra ambient illumination across the front panel, and cleaning the control panel face with a soft microfiber cloth to remove any smudges that might diffuse light. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
It's fine
It's fine. There's some issue with the door latch sensor / the door itself where it will intermittently just stop cooking. And bc it's intermittent and couldn't be reproduced at-will for the service tech, the repair request was closed out without the issue being repaired. But on the upside, when it is working, it cooks about as well as any other ~1k Watt microwave I've had. I won't ever buy one again, but we've figured out a way to convince it to get through cook cycles consistently, so this one is fine.
Hi, Shaun. Thank you for taking the time to share your feedback regarding your LG MVEL2033F Microwave. We recognize your experience with the door latch sensor, cooking cycle interruptions, and heating performance on your unit. To help manage heating performance and ensure proper cooking results, you can review our guide here: https://www.lg.com/us/support/help-library/lg-neochef-microwave-oven-troubleshooting-issues-audio-description-CT00000303-20151458625382. For the door latch and sensor concerns, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can provide further assistance. ^James
LG Microwave
Although we like the microwave, our screen doesn’t turn off after it is finished cooking. We have to open and close the door twice in order for the screen to shut off. We have tried unplugging the unit but unfortunately that doesn’t seem to w. The unit is a year and a half old.
Hello. We appreciate your time sharing your review regarding your LG Microwave, model MVEL2033F. We recognize your experience with the display screen remaining active after your cooking cycles have finished. To help ensure your microwave display functions as intended, we recommend checking if the Energy Saving feature is activated on your control panel, which allows the display to turn off when the unit is inactive. Additionally, verifying that the internal door latches are completely clean and fully engaging the sensors when closed can help the unit properly recognize when a cycle is complete. Since you have tried unplugging the unit, leaving it disconnected from the power source for a full three minutes before reconnecting can sometimes help complete a full system reset. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
LG Microwave
We bought this exact microwave 3yrs ago along with the LG stove, refrigerator and dishwasher. All of them ThinkQ. They all scratch %26 chip horribly and just recently after owning them for less than 3yrs, the stove went out, the dishwasher started having issues and powers on %26 off and the dishes now come out half clean and the microwave just up %26 died. I would never buy again. Look nice to begin with but not worth the money considering they all have issues less than 3yrs later. Not a good purchase.
Hi, there. Thank you for reaching out, and we understand the importance of having your LG Microwave (MVEL2033F) model and the rest of your ThinQ appliances stay reliable for years. To address the power issue with your microwave, please verify that the unit is plugged into a dedicated 120V grounded outlet and check your home's circuit breaker to ensure it has not tripped. For the dishwasher performance, we recommend checking the spray arms for any blockages and cleaning the filter at the bottom of the tub to ensure optimal water flow and cleaning results. For more guidance, visit https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316. If you need more help, please send us an email at lgdigitalcare@lg.sprinklrsupport.com with your model numbers and a brief summary of what each unit is experiencing so we can assist further. ^Juvy
The buttons stopped working properly. I had to open and close the door several times then press the button for it to work. Thanks God i had the insurance. Allstate sent me a list of technicians when i called them they said they don't fix microwave. Aslo if you're going to get it feom Sam's br patient. I ordered mine March 24, 2024, i didn’t receive til April 4. It stops working exactly 2 years ( March 2026). The 2 stars is because it is very beautiful and classy. If youre going to buy it get the 4 year insurance plan.
Hi, Labrance. Thank you for sharing your experience with the LG Microwave (MVEL2033F) model. We appreciate you sharing how the buttons and usability impacted your experience with the unit. We want you to feel supported during this process. To restore normal operation when the control panel is unresponsive, try a few steps: (1) Power-cycle the unit by unplugging it for 30–60 seconds, then plug it back in. <br /><br />(2) Ensure the door latches fully engage, as controls won't respond without secure closure detection. <br /><br />(3) Check that the vent area is clear, as overheating may limit button response. <br /><br />(4) Verify the outlet provides stable power by testing another appliance on the same circuit. For detailed guides on managing your control panel and door components, visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887. If you’d like us to review your unit’s behavior or explore next steps based on your setup, please email us at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy