That is such wonderful news! We are absolutely beaming to hear that you're enjoying great results with your new MVEL2033F microwave. It makes us so happy to know the quality is meeting your expectations and making your time in the kitchen easier! We are so thrilled to have you as part of the LG family—it’s customers like you who make what we do so rewarding. If you ever have questions or need assistance, please feel free to reach out to our dedicated LG CareQ team at 1-888-542-2623, or connect with us via live chat or email here: https://www.lg.com/ca_en/support/contact-us/

We’re glad to hear you’re enjoying how easy to use, efficient, and reliable your microwave is. It’s great to know that the design is also making cleaning and maintenance simple for you. If you ever need assistance or have questions, our LG CareQ team is happy to help at 1-888-542-2623. You can also contact us via live chat or email through our support site: 👉 https://www.lg.com/ca_en/support/contact-us/

Hello Paul, thank you for taking the time to share your review with us. We understand how important it is to have reliable performance for your kitchen appliances, and we recognize the challenge you faced with the heating performance on your 2.0 cu. ft. Smart Over-the-Range Microwave, model MVEL2033F. To help address heating issues, please try these basic troubleshooting steps: • Ensure the door is completely closed and latched properly before pressing start. • Check that the microwave is plugged into a dedicated, grounded outlet with proper power supply. • Verify that Demo Mode is not activated in the settings. For further helpful guidance on troubleshooting heating functionality, you can review our repair guide here: https://lgparts.com/blogs/post/lg-microwave-repair-guide-not-heating If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. -Rich

Hello, Beth. Thank you for sharing your experience with your LG MVEL2033F Microwave Oven. We appreciate you taking the time to write a review, and we want to help bring reliable performance back to your kitchen. As a quick troubleshooting step, wipe the control panel thoroughly with a soft, dry cloth to remove any surface moisture or condensation, as excess moisture can temporarily affect touch sensor responsiveness. You can also view helpful visual guidance for heating and panel operation at https://www.youtube.com/watch?v=pTCLNZ9l74E. We are dedicated to ensuring your appliance works seamlessly for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

Hello there, Bhumble! Thanks for sharing your note. Always great hearing your microwave is giving you that easy, straightforward use that makes choosing it feel like the right call. If you ever need anything later on, @LGUSSupport is always available. #LifesGood ❤️ ‑Rich

Hey there, Yordan! Thanks for the note. Always great seeing your over‑the‑range microwave getting high marks for style and features. If you ever need anything down the road, @LGUSSupport is here to help. #LifesGood ❤️ ‑Rich

Hello, Dave! We appreciate you reaching out about your LG microwave, and we understand how important it is for it to sound and operate just right. A brief humming or buzzing sound at the very start of a cycle can happen as internal components power on, but a louder‑than‑usual noise is something our support team would be happy to take a closer look at to make sure everything is working as intended. You can refer to this helpful link: https://www.lg.com/us/support/help-library/lg-microwave-noises--20154858506447 For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Thank you sincerely for taking the time to share such a detailed review of your MVEL2033F. We truly appreciate the effort and honesty behind your feedback, and we want you to know that every word has been carefully read and taken to heart. It’s clear this experience was frustrating, especially around the installation process and the concerns you encountered with the template and materials. Your feedback is genuinely important to us, and while we are glad you shared it openly, we also sincerely regret that your experience did not meet the expectations you had when choosing this product. Insights like yours help us better understand where improvements are needed, particularly in ensuring a smoother and more reliable installation experience. We remain committed to learning from feedback like yours and continuing to improve both our products and the overall customer experience. If you ever need assistance, our LG Care team is always happy to help at 1-888-542-2623 or via live chat or email through https://www.lg.com/ca_en/support/contact-us/ Please use reference number CNN260529754910 when contacting us so we can assist you more efficiently.

We appreciate you taking the time to post your review. We regret to hear your experience with our third party retailer's installation services. Should you need further assistance with this matter, please feel free to contact us at (800) 243-0000 from Mon. to Sun. 8AM - 9PM EST. We would love to help resolve this issue. ^Chris