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Customer reviews for LG 2.0 cu. ft. Over-the-Range Microwave for
LG 2.0 cu. ft. Over-the-Range Microwave
4.4 out of 5 stars
stars
539 ratings539 reviews
  1. 5 stars70% (375)
  2. 4 stars16% (88)
  3. 3 stars4% (24)
  4. 2 stars2% (10)
  5. 1 star8% (42)
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Showing 431-440 of 539 reviews
Dec 7, 2024
Jamie Rae
4 out of 5 stars review

Great Microwave

The microwave works very well and heats up things quickly. I really enjoy it! It would be nice to have a light behind the numbers and options so that it would be easier to see the options. Maybe just darker or bolder print on the keys. I find that it is difficult to read the choices when it is not bright outside or the light is low.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
Jul 17, 2024
art4
5 out of 5 stars review

New and Outstanding

[This review was collected as part of a promotion.] Our in place microwave failed after almost 13 years. We got the new microwave several weeks ago. We are just learning all of the new things this will do. This is a higher wattage, larger capacity and better appearance than the old one. I was amazed at the low price we paid for this. This unit greatly outperforms the old one. We are transitioning to all LG products and this (along with the range we also bought because they had to match) completed the full LG kitchen.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
Sep 4, 2024
Kathiecool
2 out of 5 stars review

Fan is Useless!

Although this microwave does a good job reheating/thawing out foods and making a nice baked potato...the vent/fan is totally useless!! If I fry up a steak or burgers I get grease all over the cupboard above the microwave and even up to my ceiling...so awful. Also vent is very noisy.

Review from lg.com/ca
Helpful?1YMAOE8ME7Y113716074456
reply from LG CareQ

Dear Customer, We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.

Dec 1, 2023
TF285
1 out of 5 stars review

Customer service and microwave

The halogen light bulb underneath this unit gets hot. I’ve tryed email ,calling, and the chat online to get a led bulb and nobody can help when there website says it can be replaced. Do like the unit itself just don’t enjoy burning my hands when the lights on for 2 minutes and I accidently bump it.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from Customer Care

Hi! We understand your previous support experience fell short of our standards. Allow us to help! The part number for the baseplate halogen lamp is 6912A40002K. Please refer to http://spr.ly/6422RyzhC or http://spr.ly/6424RyM66 for authorized LG replacement parts. For further questions or concerns, don't hesitate to reach out to us on social media at the handle @LGUSSupport. We're only a few clicks away! ^Chris

Jul 11, 2024
CN13
1 out of 5 stars review

great when it worked.

We bought this microwave and had it installed February 1st, It worked for a month. It was not heating the food. Now we are having to deal with getting it fixed which has been a nightmare. its July and we still don't have a working microwave. still going threw the process of getting it fixed. Thanks LG.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that your experience with our microwave, LG MVEL2033F, has been a nightmare. It's unacceptable that it stopped working just a month after installation and has taken months to get it fixed. I can only imagine how frustrating and inconvenient this must be for you, especially since you rely on your microwave for everyday use. I want to acknowledge the inconvenience and stress you've experienced, and I apologize for the poor service you've received. It's clear that we fell short of our commitment to provide reliable products and timely repairs. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Nov 15, 2024
LG SMART MICROWAVE
1 out of 5 stars review

Unreliable and Poor Build Quality

I bought this microwave less than 2 years ago and it already stopped working. It no longer heats food up. Prior to this microwave, I have had other microwaves that lasted for many years without any issues. It is unreliable and the build quality is poor.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from LG Digital Care Team

Hey there! Thank you for bringing this to our attention. We want you to be able to experience the joy of warming up scrumptious meals in your LG microwave because the enticing smell of your favorite foods is simply unbeatable! We recommend confirming that the timer function is turned off and that the power level is at the recommended setting. You can check out more information here: http://spr.ly/6421sUVhD. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to look into it together with you! ^Joslyn

Aug 21, 2024
Little Lelu
5 out of 5 stars review

Very happy customer!

[This review was collected as part of a promotion.] My husband and I bought this microwave about three weeks ago, maybe four now. I LOVE everything about it! Works great, looks great! I love the many cooking features and the timer, four speed fan, and light over the cooking surface are all exactly what I was hoping for. I have an LG washer/dryer pair that is going strong after 16 years. My stove and oven are great! Cannot say enough good about the LG brand and my specific products!

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from LG Digital Care Team

Hi there, thank you for sharing your experience with the LG MVEL2033F Over‑the‑Range Microwave. It’s wonderful to hear how much you’re enjoying it — from the strong performance and sleek look to the cooking features, timer, four‑speed fan, and cooktop lighting. It sounds like it’s been the perfect addition to your kitchen. We’re also glad to hear your other LG appliances have served you well over the years. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Aug 4, 2024
jib18
5 out of 5 stars review

Lots of options

We've been using this for about a month now--it's spacious inside and has loads of options for choosing how to cook our food--either directly choosing thecooking time or using one of the many auto-selections that are programmed in. It is powerful and faster than our previous microwave. Just one note--the door is larger than expected so watch your head. It is a very good machine.

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from LG

Hello! It is wonderful to hear that your LG MVEL2033F Microwave is delivering a spacious, fast, and high-powered performance with so many handy auto-selection features after a full month of cooking. We understand your inquiry regarding the larger door design and will gladly share this valuable note with our product development team to help us refine future layouts. To keep your unit running perfectly, we recommend giving the interior turntable and wheels a quick wipe down with a damp cloth periodically to ensure smooth, unhindered rotation. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance on inquiries and questions. ^James

Nov 1, 2022
AmandaLG
4 out of 5 stars review

Just Installed

I just had this beautiful microwave installed a few hours ago. I left the under microwave light on for about an hour. The amount of heat this non LED bulb puts out is crazy! The glass over the light bulb, the surrounding area as well as the inside of the microwave is super hot! Are we able to change this Hallogen Bulb to an LED? If so, what is the max wattage that can be used?

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
Feb 10, 2024
Handyjohn
1 out of 5 stars review

Install manul vague

[This review was collected as part of a promotion.] I have not even received this on order and I am ready to send it back. The install direction reference a template which you do not have until you get the microwave how can you tell if is compatible with your current set up until you open the box. Seems like your setting up for returns

Review from lg.com
Helpful?1YMAOE8ME7Y113716074456
reply from LG Digital Care Team

Hi there. We understand you have questions regarding the installation of the template in this model microwave and are here to help! Please send us a direct message including your microwave's model and serial numbers, as well as your phone number. Our handle on social media is @LGUSSupport. We'd be happy to help! ^Chris