Customer reviews for LG 2.0 cu. ft. Over-the-Range Microwave forMember photos
Unreliable and Poor Build Quality
I bought this microwave less than 2 years ago and it already stopped working. It no longer heats food up. Prior to this microwave, I have had other microwaves that lasted for many years without any issues. It is unreliable and the build quality is poor.
Hey there! Thank you for bringing this to our attention. We want you to be able to experience the joy of warming up scrumptious meals in your LG microwave because the enticing smell of your favorite foods is simply unbeatable! We recommend confirming that the timer function is turned off and that the power level is at the recommended setting. You can check out more information here: http://spr.ly/6421sUVhD. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to look into it together with you! ^Joslyn
Great Microwave. Worth the price for sure.
[This review was collected as part of a promotion.] It’s a great microwave. Sound is quieter than my last one and it seems bigger on the inside but it’s probably the same as my previous LG. I like all the light and fan speed settings. Also the smoothness of he front is so nice. No handles! I’m happy with my purchase.
Hi, there. We appreciate you sharing your experience with the LG Microwave (MVEL2033F) model. It’s great to hear how much you’re enjoying the quieter operation, the roomy interior feel, and the smooth front design without handles. The adjustable lighting and multiple fan speeds are standout features of this model, giving you more control and convenience during everyday cooking. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Awesome Features
[This review was collected as part of a promotion.] I love our new LG microwave! It works amazingly. We've had LG washer & dryer for years and are gradually replacing everything to LG. Newest addition is a dishwasher and OMG it's so good. Soon a refrigerator and then TV!
Hi Debbi, we understand and appreciate you taking a moment to share your experience with your LG 2.0 cu ft Smart Over‑the‑Range Microwave, model MVEL2033F. It’s wonderful to hear how much you’re enjoying it. Knowing that you’ve trusted LG for years with your washer and dryer—and are now building out the rest of your home with LG appliances—means a lot. That excitement about your new dishwasher made me smile, and it sounds like your kitchen is well on its way to a full LG lineup. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood
Doesn’t work
[This review was collected as part of a promotion.] I just bought this a few days ago, spent yesterday installing it and today was woken up by grandson telling me it doesn’t work. I tried it and confirmed it doesn’t work. Really! So much for the most reliable appliance. I have an LG dishwasher, stove and refrigerator being delivered on Tuesday. Let’s hope I don’t have the same experience with those appliances. Very disappointed.
Hi there. We understand your experience falls short of our quality standards and would like to help make things right! So that we can assist, please reach out to us on social media! Our handle on Facebook and Twitter is @LGUSSupport. Be sure to include your phone number and microwave information (model and serial numbers). We look forward to hearing from you! ^Chris
Terrible controls
The controls are a dim print on a dark surface and very difficult to see unless the room light is bright. The view window is tiny and narrow, making monitoring food difficult. You cannot see items like a sandwich unless you are tall, and the interior LED is not bright enough to offset the tiny, dark glass window. The narrow lower mounting bracket (light gauge) bent while installing, and the AC cord is in a weird position. The top screws were in non-standard places; installation was a hassle. If someone steals it, they'd be doing me a favor. The exhaust fan is perfect, and the bottom lighting is OK. However, with the brightest setting for the bottom light, the interior floor of the oven is noticeably hot from the lamp. This is a model to avoid.
Thank you for taking the time to share your feedback about what you’ve experienced regarding your LG 2.0 cu. ft. Smart Over-the-Range Microwave, model MVEL2033F. Thank you for bringing this to our attention.We’re sorry you weren’t satisfied with our product. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best product possible. We will work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be happy to help you out. ^Danee
Performs quite well
I bought this microwave a month ago and am generally pleased with this model. There are some improvements that I would suggest. The light under the oven is barely betten than a night light. More light shining down on the cooktop below would be great! The buttons on the glass door are impossible to read in the dark. The kitchen lights must be on to use the microwave.
It’s great to read that you’re pleased with its performance, and we understand how improved brightness could enhance usability. For brighter and more seamless cooking, consider pairing with a range that features cooktop lighting. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to help! ^Jose
great when it worked.
We bought this microwave and had it installed February 1st, It worked for a month. It was not heating the food. Now we are having to deal with getting it fixed which has been a nightmare. its July and we still don't have a working microwave. still going threw the process of getting it fixed. Thanks LG.
Hi there. Thank you for reaching us. I'm so sorry to hear that your experience with our microwave, LG MVEL2033F, has been a nightmare. It's unacceptable that it stopped working just a month after installation and has taken months to get it fixed. I can only imagine how frustrating and inconvenient this must be for you, especially since you rely on your microwave for everyday use. I want to acknowledge the inconvenience and stress you've experienced, and I apologize for the poor service you've received. It's clear that we fell short of our commitment to provide reliable products and timely repairs. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Just installed this Microwave and was feeling overwhelmed by its functions. I have always bought Panasonic Microwaves but decided to give LG a try. The first item I wanted to cook was a frozen dinner that I had made……I could not find a sensor to do this….tried checking YouTube for a video on the functions for this microwave but could not find anything…any assistance would be welcomed.
DO NOT BUY
Replacement parts either don't exist or are more expensive than entire unit itself. Unit was delivered with a latent defect and despite the fact that I am willing to pay to replace the part that I didn't notice until 6 weeks after purchase, I am in a position where it will be cheaper to buy a whole new unit rather than making a small repair. Ill donate the unit and buy a quality brand that stands behind their product.
We are grateful that you took the time to leave us a review and for helping us recognize how else we can improve our products and service. We're sorry to hear about your negative experience with your LG cooking appliance. Please get in touch with us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we will be glad to check how else we can help you regarding your concerns. -Cazz
Very happy customer!
[This review was collected as part of a promotion.] My husband and I bought this microwave about three weeks ago, maybe four now. I LOVE everything about it! Works great, looks great! I love the many cooking features and the timer, four speed fan, and light over the cooking surface are all exactly what I was hoping for. I have an LG washer/dryer pair that is going strong after 16 years. My stove and oven are great! Cannot say enough good about the LG brand and my specific products!
Hi there, thank you for sharing your experience with the LG MVEL2033F Over‑the‑Range Microwave. It’s wonderful to hear how much you’re enjoying it — from the strong performance and sleek look to the cooking features, timer, four‑speed fan, and cooktop lighting. It sounds like it’s been the perfect addition to your kitchen. We’re also glad to hear your other LG appliances have served you well over the years. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich