Look through these reviews. LG microwaves are very prone to stopping heating. Mine just did today and I was unable to get it repaired through service without paying LG for a handyman to evaluate. Unbelievable.

** BEWARE ** Samsclub uses amateur installers. The broke my stove when installing this, and messed up my cabinets. The also layed a blanket on my stove and my house almost caught fire. Samsclub wont do antything about it ** BEWARE **

I'm not going to waste a lot of time on this review other than to say neither Sams Club nor LG make it easy to get an adjustment or refund. This 2.0 LG over the range microwave has a defect--a plastic fan over the magnetron that melts. When that happens--twice in my case--the power goes off and if it ever returns the microwave doesn't heat. I spent several hours over two weeks on the phone to get a refund that Sams Club said I wasn't eligible for because I was a few days over the 90 day warranty. But I ordered it online and the warranty shouldn't have started until a week later when it was installed. Sams Club and LG dropped the ball several times before I received resolution. Never again will I buy an appliance from LG or Sams Club.

I'm providing this review to warn fellow consumers of the SLOPPY, UNPROFESSIONAL deilvery and set up of this item. If you order from Sam's Club, the only option is for delivery and you DO NOT WANT TO USE THIS COMPANY. My order arrived on the day promised, wrought with issues. On the evening before, I received an automated call stating that my delivery was between 7- 9 AM and I should be prepared because I was either stop 1 or 2. Upon calling 11 AM the next day, I was told that they weren't sure what was happening as none of the deliveries had yet been made for that day and I would receive a phone call as soon as someone could investigate. Two men arrived at 1:46 PM (almost five hours outside of the delivery window). They came in like a whirlwind, told me the truck had broken down and they were running late, and then proceeded to tell me it was going to be loud as they would need tools (I was on a conference call and the guys could see that). So I excused myself upstairs to continue the business call after providing them with a step stool since they indicated they could not reach the cabinets to remove the other microwave. After a few minutes, the guys yelled for me to come downstairs, asked me to sign a form and excused themselves. They had set the old microwave in a box on the floor by my table in the breakfast nook. After seeing the men out, I came to the kitchen to place the things they had pulled out of the cabinets back in and tidy up from the debris on the floor. That is when I saw a huge scratch where they had set the old microwave down on my hardwood floors. I ran outside to stop them but they were already gone. When I contacted the company to let them know, I was told (after an investigation) that the men were "certain" they had not caused the damage and there was no proof of it, so I was out of luck. Seriously? Of course they aren't going to fess up to it. If you are brave enough to entertain purchasing this item, I would either stand over them and watch the installation or turn o my Nanny cam to make sure you can prove potential damage from the sloppy, unprofessional delivery drivers. The company will do absolutely nothing to right their wrongs and it will be your word against the sloppy, unprofessional delivery people.

I like the look of the microwave but tje fan is loud and does not catch steam when boiling anything on the front burners...all the steam rises in front of microwave, even on turbo setting. Also should be a bit stronger...have to add an extra 1-2 minutes extra to pop a small bag of popcorn.

[This review was collected as part of a promotion.] prodcut had to get exhcnaged orignally because it came damaged out the box. The replacment came slightly dented as well but did not want to wait another 7 days to get another microwave. Luckily, the exchange was just a small ding on the side. Installers said its because they get thrown in the truck. So far everything works and its doing its job.

[This review was collected as part of a promotion.] Purchased this less than a month ago and, so far, love it. Especially like the control layout. All the vent and light controls and the 1-touch minute controls are located on the right. Opening up the door displays each of the pre-programmed functions with the corresponding numbers. For example, pressing the Reheat feature and #4 reheats pizza. This is our 2nd LG OTR microwave, which made installing this a breeze. (We decided to update our OTR microwave after 20 years) The ONLY thing I can think of improving would be stiffer (e.g. cardboard) templates for placing the back and top mounting and to keep them separate instead of on opposite sides of a thin sheet of paper. Except for that small suggestion, we are VERY PLEASED with our new 2 cu ft microwave. All our major appliances are LG (washer & dryer, oven, refrigerator/freezer, and 70" OLED TV) are all LG because the quality and long-term reliability of LG products are unsurpassed. We highly recommend LG products and, in particular, this microwave.

Replacement parts either don't exist or are more expensive than entire unit itself. Unit was delivered with a latent defect and despite the fact that I am willing to pay to replace the part that I didn't notice until 6 weeks after purchase, I am in a position where it will be cheaper to buy a whole new unit rather than making a small repair. Ill donate the unit and buy a quality brand that stands behind their product.

[This review was collected as part of a promotion.] It’s a great microwave. Sound is quieter than my last one and it seems bigger on the inside but it’s probably the same as my previous LG. I like all the light and fan speed settings. Also the smoothness of he front is so nice. No handles! I’m happy with my purchase.

The controls are a dim print on a dark surface and very difficult to see unless the room light is bright. The view window is tiny and narrow, making monitoring food difficult. You cannot see items like a sandwich unless you are tall, and the interior LED is not bright enough to offset the tiny, dark glass window. The narrow lower mounting bracket (light gauge) bent while installing, and the AC cord is in a weird position. The top screws were in non-standard places; installation was a hassle. If someone steals it, they'd be doing me a favor. The exhaust fan is perfect, and the bottom lighting is OK. However, with the brightest setting for the bottom light, the interior floor of the oven is noticeably hot from the lamp. This is a model to avoid.