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Customer reviews for DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner
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4 out of 5 stars
stars
289 ratings162 reviews
  1. 5 stars61% (176)
  2. 4 stars12% (36)
  3. 3 stars9% (27)
  4. 2 stars5% (15)
  5. 1 star12% (35)

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Showing 61-70 of 162 reviews
Jun 6, 2022
CW
3 out of 5 stars review

Verified Purchase

It's alright in a pinch

It's alright ta pinch, but doesn't fit my window well.

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Jun 27, 2022
fisherkeller45
5 out of 5 stars review

Verified Purchase

Room A/C unit.

Arrived and operated as expected. Quality seems to be very good. I've only used it for a week but at this point I would recommend it to a friend.

Helpful?4JNWMFNJKBN713714704426
Jun 20, 2022
ŤRoc
3 out of 5 stars review

Verified Purchase

Decent air conditioner

Decent air conditioner, keeps upper attic cool, we have one vent to upstairs n use ac to support air flow

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website if you have any questions or concerns regarding your Portable Air Conditioner. Our website is www.delonghi.com Thank you.

Jun 11, 2022
Ellie
1 out of 5 stars review

Wheels easy to break

Good portable AC for cooling. But when moving especially on carpet, wheels are easy to break off the bottom. Each wheel are secured by a tiny 1/4" screw that is screwed into plastic which causes them to easily break off.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hi Ellie, we are sorry to hear you were experiencing issues with the wheels on your Portable Air Conditioner. Since this unit operates on wheels, we recommend caution while using this device over a carpeted surface. If you require replacement wheels for your unit, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Jun 10, 2022
Lma
1 out of 5 stars review

Don't waist your money

We have literally only had this ac open and running in our upstairs bedroom for less than 24 hours. Totally stopped making cold air!. Only blows hot air. We will be returning it in the morning

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello Lma,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.Thank you.

May 29, 2022
JediDad68
3 out of 5 stars review

One major fault

The unit itself works well. The only problem is that the exhaust hose is too short and you cannot find any extension hoses anywhere that fit this machine.

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Jul 12, 2022
Anonymous
1 out of 5 stars review

Verified Purchase

Not worth it at all

If the return process was easier, I’d have taken it back already

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we are sorry to hear you were not fully satisfied with the cooling capability of our Portable Air Conditioner. This model is ideal to cool space up to 500 square feet. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly specialists who will be happy to find you a unit more suitable for your needs. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Sep 16, 2022
Sandra
4 out of 5 stars review

Verified Purchase

Floor air conditioner

The hose to the window does not lock in place.

Helpful?4JNWMFNJKBN713714704426
Jun 4, 2022
Jessica Sanchez
5 out of 5 stars review

Verified Purchase

Keeps a greater area cooler

It works very good. It keeps a greater area cooler than the average portable air conditioner.

Helpful?4JNWMFNJKBN713714704426
Aug 6, 2022
Bev
5 out of 5 stars review

Verified Purchase

Does a good job cooling

Does a good job cooling our small studio apartment. Runs quietly.

Helpful?4JNWMFNJKBN713714704426