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Customer reviews for DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner

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Showing 1-10 of 162 reviews
Jun 23, 2022
Michelle
5 out of 5 stars review

Verified Purchase

Very happy in this AZ heat

Great Buy! We are so happy we decided to get this unit when our apartment unit couldn't keep up with this triple digit Arizona heat! This was very simple to install / set up. My 10 yr old and 6 yr old kids basically did it themselves with my supervision. We are all very happy and keeping cool this summer!

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hi Michelle, we hope you continue to stay cool in the Arizona heat with our De'Longhi Pinguino Portable Air Conditioner. Thank you.

Jun 21, 2022
Joan
5 out of 5 stars review

Verified Purchase

Great Product

Bought this for a sunroom that gets extremely hot. I can turn it on and within 10 min the room is comfortable. Easy to install. Just raise the window and insert the slider bracket that comes included. Then lower the window to secure the bracket. I did not have to take the window screen out since the hose does not protrude past the window. So simple to remove as well.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hi Joan, we hope you continue to enjoy the cooling capability of our De'Longhi Pinguino Portable Air Conditioner. Thank you.

May 24, 2022
Orions Folks
5 out of 5 stars review

Verified Purchase

Extremely happy with this unit.

Have only had it a few days but here is what we can say so far. After bringing the unit home we noticed how much smarter the packaging was than any until we have purchased in the past. Setup was a breeze and once again, was much better than previous portables we bought in the past. It actually fit our windows almost out of the box. We did have to cut one part, which the directions did specify that we might want to do, so there was no surprise. We did not have to but it was very easy (did it with a dremel), but again, was not necessary. Turned the unit on and it was much quieter than previous units and it got cold quickly. We have a small home (2 bedroom) since we are beyond the age of children and this until cools almost our entire house. Adding a simple box fan, it makes the whole house very comfortable. We are pushing it's limits with the size of the home but so far it is doing the job as we had hoped for. Can't speak to it's reliability as it has only been running for about 1 week but so far so good !

Helpful?4JNWMFNJKBN713714704426
Jun 1, 2022
frivolous purchaser
5 out of 5 stars review

Verified Purchase

END BOSS A/C

10/10 rating no problems. Dont let others fool you saying its loud. Place it on low after cooling room and you can easily fall asleep to it. Keeps room ANY temperature you place it at.

Helpful?4JNWMFNJKBN713714704426
Jun 6, 2022
Yaddie Doan
5 out of 5 stars review

Verified Purchase

Great unit with 3-Settings

Very light and efficient

Helpful?4JNWMFNJKBN713714704426
Jun 5, 2022
Chucky
5 out of 5 stars review

Verified Purchase

Works so far to cool

Easy to unpack and setup

Helpful?4JNWMFNJKBN713714704426
Jul 23, 2022
Eric
5 out of 5 stars review

Verified Purchase

So far, impressed.

So far, I am positively impressed with this. It was not too difficult to set up. The strength is what I expected. The timer is a nice convenience. I’ve had it for a week. So far, I would say ‘very good’ and a good value for the price.

Helpful?4JNWMFNJKBN713714704426
Jun 20, 2022
Heidi
5 out of 5 stars review

Verified Purchase

Really glad we got these.

The package was damage when it arrived, but the airconditioning unit was just fine. We ordered this item and had it shipped to my Mom's house in Hot and Humid Missouri. We set it up and plugged it in the first night we were there and it pulled the moisture out of the air. Had to sit it on a coffee table with a Five gallon Bucket underneath- just incase. It only filled the bucket 1/4 full and we emptied it out of the window each night for, about a week, til it stopped pulling the moisture out of the room. It made the upstairs bedroom very livable and we slept really well. This airconditioner is what we were looking for. WE also have one here in Colorado--- even though we have a bucket to catch the water-- nothing has come out. So I guess it depends on the humidity level out side and inside what moisture it pulls out :) Really glad we got these!

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hi Heidi, we hope you continue to enjoy the comfort provided by our De'Longhi Pinguino Portable Air Conditioner. Thank you.

Jun 25, 2022
Josh
4 out of 5 stars review

Verified Purchase

Does what is supposed to just loudly

This unit definitely does everything it is supposed to do, but it's very loud. It reminds of hotel AC units when it kicks on. So if you use it while sleeping, you will wake up constantly to it kicking back on. If it was quieter it would be a slam dunk. Only thing that I did was set the fan to a constant level not automatic and it doesn't shut off as frequently throughout the night.

Helpful?4JNWMFNJKBN713714704426
Jun 10, 2022
Trica
2 out of 5 stars review

Verified Purchase

Doesn't cool square footage it says it will

Haven't used it too many times since we got it, weather hasn't required, but the 3 times we have used it, it does not cool the square footage it says it will. Called the company, they told me to let it run on the lowest setting. Not sure how energy efficient that is going to be. Still can't get the room below 75 degrees. It does blow cold air, just does not cool our room sufficiently.

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, thank you for sharing your feedback on your Pinguino. We are sorry to hear your unit is not cooling up to the 500 SQ. FT as programmed. This is not a common issue with this unit, and we would love the opportunity to investigate this matter for you. Please contact us at 1 (866) 528-8323 Monday - Friday 9:00am-8:00pm Eastern standard and refer to ticket 4063865. Thank you.