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Customer reviews for DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner

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Showing 11-20 of 162 reviews
Jun 15, 2022
Datagirl
4 out of 5 stars review

Verified Purchase

Great air conditioner - easy to install.

Works great and was easy to install. The fact that it vents out the window and doesn't sit in the window is great. I would have given it a 5 star but the fan is a little noisy when going on and off as it adjusts the temperature to the thermostat. In air conditioning mode you don't have to drain, only if using as a humidifier.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we hope you continue to enjoy the cooling capability of our De'Longhi Pinguino Portable Air Conditoner. Thank you.

Jun 10, 2022
Bellgadd
5 out of 5 stars review

Verified Purchase

Just want I needed!

I am loving this air conditioner! I have a small, fairly sound resistant music studio that I built in my garage that is about 160 square feet in size. I needed an air source and a way to cool the air. This air conditioner is just what I needed. In my case, rather than vending it through a window, I am vending it through a wall, but the concept is the same, and it works great!! I find it to be not too loud when operating, it has great air flow, and it is keeping me cool and refreshed. I am very happy and highly recommend this air conditioner.

Helpful?4JNWMFNJKBN713714704426
Jul 8, 2022
Mary
1 out of 5 stars review

Verified Purchase

Just did not work

I ended up having to return the unit because it would not cool off. It would blow hot air instead of cold air then when I finally got it to cool after making sure everything was on right again, it wasn’t actually cold it was slightly cooler than hot. I bought a different brand and it automatically came on cold. This told me that it was not me it had to be the unit

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hi Mary, we are very sorry to hear you had this experience with your Portable Air Conditioner. We understand this has caused you to return your unit, but if we can be any assistance finding a unit suitable for your needs, we will be happy to do so. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Aug 15, 2022
AnnieB
4 out of 5 stars review

Verified Purchase

Great A/C but couldn't quite keep up

I bought this AC to cool my bedroom when the house central AC went out. I ran it on the coolest setting of 64 and it ran non stop but could only cool the room to 74; my bedroom is 300 sf so well in the ideal range. When I set a thermometer on the airflow it registered 64 but even with the blinds and thermal drapes, and door closed the room stayed at 74. I'm grateful as it has been a lifesaver while waiting for a backordered central AC. Sam's had a great price on it.

Helpful?4JNWMFNJKBN713714704426
Jul 23, 2022
JGWaterman
5 out of 5 stars review

Verified Purchase

Efficient cooling with easy installation

Visiting my daughter in San Antonio and every day over 100 degrees when her central air burned out. This efficient portable unit installed quick and easy. It was the perfect solution to keep the main room survivable during the week it took for main A/C replacement. My daughter will continue to use as highly energy efficient supplemental cooling.

Helpful?4JNWMFNJKBN713714704426
Jun 17, 2022
Teresa D
5 out of 5 stars review

Verified Purchase

Great little units!

We recently bought 2 of these portable A/C units for back up cooling if we lose power. They are currently plugged into our back up solar generator. We supplement the house A/C in the meantime with free cool air. My husband made stryofoam window fittings for the different sized windows so we can use the units anywhere in our house. Very glad to have them now and especially if we lose power.

Helpful?4JNWMFNJKBN713714704426
Jun 18, 2022
mla
5 out of 5 stars review

Verified Purchase

More than pleased!

I am more than pleased with this purchase. This is a workhorse portable AC unit and really does the job in an area larger than the advertised 500 sq ft. I own other Delonghi products that have lasted many years and I'm hoping this one will as well. My only disappointment with this unit is that the air flow direction is not adjustable. Also I do wish there was a better way to drain the de-humidifier unit as the tube provided easy to lose. (or maybe they could have a compartment to keep the tube in). I really don't used the de-humidifier though. Lastly, I'm not nuts about the typeface of the model stamped on the front, but that's no big deal.

Helpful?4JNWMFNJKBN713714704426
Jul 25, 2022
VB
3 out of 5 stars review

Verified Purchase

Tough to drain!

Constantly needs to be drained from bottom port which is very difficult to do.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website for any assistance relating to draining your Portable Air Conditioner. www.delonghi.com Thank you.

Jun 1, 2022
JessSample26
5 out of 5 stars review

Verified Purchase

Great Product!

Love this brand! We have 3. Drain them at the end of the season. Very little maintenance.

Helpful?4JNWMFNJKBN713714704426
Jul 19, 2022
MrSkeptical
1 out of 5 stars review

Verified Purchase

Not cool

Unit did not cool a single room 12x 12 below 80 degrees during the day

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we are sorry to hear your Portable Air Conditioner was not suitable for your home's cooling needs. This unit is designed for spaces ideal up to 500 square feet. Your satsifaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly specialists who will be happy to speak with you regarding your cooling needs. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.