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Customer reviews for DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner

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Showing 21-30 of 162 reviews
Jun 10, 2022
SCCT
1 out of 5 stars review

Verified Purchase

Doesn't Work

Did not even cool the room as stated.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, sorry to hear that your Pinguino is not cooling your room as expected. This unit is meant to cool a room up to 500-Sq. Ft. If this unit is still not cooling, please contact us at 1 (866) 528-8323, Monday through Friday from 9am to 8pm EST. One of our lovely brand specialists would be happy to assist you with this matter.

Jun 8, 2022
Poppy
5 out of 5 stars review

Verified Purchase

Excellent portable a/c

This is my 2nd unit because the 1st one is so good. I highly recommend it.

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May 23, 2022
KJ Hoff
5 out of 5 stars review

Verified Purchase

Keeps the room at the perfect cool temp!

Easy to get set up! Works perfectly to keep our bedroom cooler than the rest of the house. Works great and would highly recommend!

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Jul 19, 2022
Gigi
4 out of 5 stars review

Verified Purchase

Reliable unit

Does cool off a 400 sq ft area very nice. Its a bit louder that I want but I rather deal with the noise vs the heat.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hi Gigi, we hope your De'Longhi Pinguino Portable Air Conditioner continues to provide your home comfort for many years to come. Thank you.

May 26, 2023
Master mechanic
1 out of 5 stars review

3 years

I bought a DeLonghi portable air conditioner from sam's club the PACAN270G1W 500 Sq. ft. model 3 years ago. It failed to cool, about a month ago and we believe the refrigerant leaked out. Sam's doesn't stand behind these after 90 days and DeLonghi's warranty is only 1 year. So, if you want something that may work for a few years for this much money, go ahead a buy it.

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reply from DeLonghi Customer Care

Hello Master mechanic,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, at 1-800-322-3848.Thank you.

Jun 17, 2022
Lynda
5 out of 5 stars review

Verified Purchase

Instant relief.

This unit gives instant relief from heat and humidy. Its very quite. With this setup I still have use of the window. And it looks good from outside the house.

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Jun 6, 2022
We got a problem
1 out of 5 stars review

Verified Purchase

Not good a good solution for Houston

The concept is good but unfortunately the heavy unit and the every 30 water removal bc of houston humidity does not make a good Combination. Only if it had a continuous drain that goes outside als

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.Thank you.

Jul 5, 2022
marsada6460
5 out of 5 stars review

Verified Purchase

Great product

Great product! Totally helped my daughter out who’s air conditioner had gone out. Was amazed that it was able to keep her living room with high vaulted ceiling’s cool and comfortable in this Texas heat!

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we hope you daughter continues to enjoy the cooling capability of our De'Longhi Pinguino Portable Air Conditioner for many years to come. Thank you.

Jun 20, 2022
ShanShan
5 out of 5 stars review

Verified Purchase

Great AC

I bought this for my elderly Uncle to put in his bedroom. He loves it. Keeps him cool and he uses the Dehumidifier at night. He loves the fact that it has a remote and it is very quiet.

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reply from Supplier Response

Hello, we hope you continue to enjoy the cooling power of our De'Longhi Pinguino Portable Air Conditioner. Thank you.

Jul 22, 2022
Joan
5 out of 5 stars review

Verified Purchase

Excellent air conditioner

Excellent machine and doesn’t take up a lot of room. It cools a large bedroom and a large bathroom. Very convenient remote control with auto settings which will shut off when room is cooled to the temp you choose. Beautiful features. Great machine. I highly recommend it!

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