Got this summer of 2020. Worked very well until May 2023. We were using the humidifier function for about 2 weeks, and it just stopped blowing cold air or humidity. It cooled our large excellently (cold cold). Was disappointed at the short lifespan. Thankfully, we buy the insurance for larger priced items like this, and we are being reimbursed the cost of the purchase. Buy the insurance if you can.

[This review was collected as part of a promotion.] We got this unit for our living area which has the most windows in the house and doesn’t stay cool during the hotter months. Unit came well packaged and in perfect condition. Unboxed and had it set up next to a window and running in minutes. We vent the hot air out of the window - thoughtful design with the vent tube / hose and window adapter. Unit is quiet and blows very pleasing cold, dry air. Cools our living area down nicely and makes the house a more pleasant place to live! I wish we had put one of these in years ago. I appreciate the remote control and how well it works from anywhere in the room, and that the kit comes with everything you need to get up and running within minutes.

[This review was collected as part of a promotion.] Living in the desert, you can never get enough AC. This unit is a lifesaver. Setup was quick and simple. My room is so chilled that I can turn up my regular AC unit to save money. I feel like I’m sleeping in a hotel room with the AC blasting.

[This review was collected as part of a promotion.] I've started working in my garage recently and this unit arrived just in time! It gets extremely hot during the day but this has been working really good keeping my garage nice and cool. The installation was easy and straightforward. I'm very satisfied with this AC's performance.

[This review was collected as part of a promotion.] I lived in a very old house that did not have central AC and heat so we had window units. This portable until far exceeds the window type unit!! I know live in a home with central ac and heat BUT the last room on the system is the master bedroom. It stays extremely warm! This portable air conditioner has been a life saver. It keeps the bed room and bathroom cool. I love the remote and can control it from anywhere in the bedroom! I would highly recommend!

[This review was collected as part of a promotion.] This has been great. Our two-story house always seems to be off in terms of temperature upstairs compared to downstairs. We live in a hot area, so we tend to keep the air a bit cooler upstairs for the kids, however, our master always seems to stay warm. This portable A/C has been nice to help keep our room cool without having to adjust our thermostat in the house too much. I'd recommend to others!

[This review was collected as part of a promotion.] I got this for my house and it was amazing! It was super easy to install. It cooled the room down so quickly and efficiently. I love that it came with a remote so I can control it from my bed. I love that it had different functions as well. If your looking to cool a room or smaller space this would be the best thing for the job!

[This review was collected as part of a promotion.] I received a PAC EM369S 500 sq ft Portable Air Conditioner with compact design and Eco Friendly Gas in exchange for my honest review and I'm so so happy ! You always have a room in your house that stays warmer than the other rooms so you keep adjusting the thermostat and your electric bill keeps going up. With PAC EM369S 500 sq ft Portable Air Conditioner makes that all go away. It cools half my house with cold air and runs so quietly you forget it's on. I absolutely love it !!

[This review was collected as part of a promotion.] This AC is wonderful. It gives me a cool room wherever I put it. I like how easy it is to use and that it has a remote. The design is smart in that it evaporates the water so you don’t have to worry about where to drain it. This is an excellent durable product. Highly recommended!

[This review was collected as part of a promotion.] I have to say this unit is very easy to setup and get going! Be mindful of the caution stickers though to if it was transported on its side to let sit upright before powering on. I have this setup in my garage using my window to exhaust the heat out with the included hardware. Being in Florida doing work in my garage does get hot and this unit has been a lifesaver and allowing me to work longer for my small business. The dehumidifier has allowed me to also do some epoxy work without having to wait longer cure times with higher humidity here. Fan option I have not used due to it always being hot but I am sure it works just as great! The eco mode definitely helps and have not seen a huge increase in any power usage cost. The remote has a display that allows you to monitor what is going on with the unit without having to walk up to it. Maintenance and cleaning is easy to follow and quickly get back up and going. As always with it being portable I can wheel it around the house as needed and not having to carry with my arms. Highly recommend if you need something portable, programmable, eco friendly, easy to maintain, and multiple functionality!