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Customer reviews for DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner
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4 out of 5 stars
stars
289 ratings162 reviews
  1. 5 stars61% (176)
  2. 4 stars12% (36)
  3. 3 stars9% (27)
  4. 2 stars5% (15)
  5. 1 star12% (35)

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Showing 131-140 of 162 reviews
Jul 9, 2022
Reviewer name: Juan G
2 out of 5 stars
2 out of 5 stars review

A/C doesn’t cool big rooms

Item is easily installable, does’t weigh much but doesn’t cool big room. It uses eco- friendly gas which just isn’t as effective as a normal A/C. Very unsatisfied with performance. Definitely not worth the price.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hi Juan, we are sorry to hear you were not fully satisfied with the cooling capability of our Portable Air Conditioner. This model is ideal to cool space up to 500 square feet. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly specialists who will be happy to find you a unit suitable for your needs. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Jun 11, 2022
Reviewer name: Timc0162
3 out of 5 stars
3 out of 5 stars review

Great unit

Purchased this unit after our 24 year old whole house AC quit working. Installation was simple, had it running in short order. Our home is small and this unit keeping the whole house cool. We're very pleased with our purchase.

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Jun 26, 2022
Reviewer name: Travis9935
3 out of 5 stars
3 out of 5 stars review

First was Doa

First one was dead on arrival, luckily Sam's has a awesome return policy. We'll see how long the 2nd one lasts. Never had much luck with this style ac in the past. But there aren't very many cheap options for a ac in our camper/cargo trailer

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. Thank you.

Jul 10, 2022
Reviewer name: NotSoHappy
3 out of 5 stars
3 out of 5 stars review

It’s alright

Very loud, it is not as efficient as I expected to be. I thought it would cool my bedroom faster and keep it cool but takes a while. It does cool the room though. I doubt that it can cool a 500 sq ft room though.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website if you have any questions or concerns regarding your Portable Air Conditioner. Our website is www.delonghi.com Thank you.

Jul 27, 2022
Reviewer name: Bell
5 out of 5 stars
5 out of 5 stars review

Great Portable Air Conditioner

Bought this when my a/c went out and we were waiting on a part. Saved us from melting! This is a great unit and easy to set up. If you need a portable a/c buy this!

Helpful?4JNWMFNJKBN713714704426
Jun 28, 2023
Reviewer name: Kim
2 out of 5 stars
2 out of 5 stars review

It's a hit and miss

Purchased this May 2022...1 month into the second summer and the numbers don't light up anymore..it still cools but we can't tell that temp its on. It's just out of warranty so I'm stuck with it. It should last more than 1 season.

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello Kim,Thank you for leaving your comment. It is disappointing that you are having this experience and we would appreciate the opportunity to assist you with this matter. Your unit carries a 2-year warranty which would still put you under warranty. Please contact us M-F between 9am and 8pm at 800 322 3848.Thank you.

Jun 6, 2022
Reviewer name: Yaddie Doan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great unit with 3-Settings

Very light and efficient

Helpful?4JNWMFNJKBN713714704426
Jul 6, 2022
Reviewer name: Vicki
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mobile air conditioner

Cools great!

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hi Vicki, we hope you continue to stay cool with our De'Longhi Pinguino Portable Air Conditioner. Thank you.

Jun 27, 2022
Reviewer name: Jacob Q
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Easy

Easy to use and assemble

Helpful?4JNWMFNJKBN713714704426
Jul 12, 2022
Reviewer name: cb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I like it

works good. easy setup

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we hope you continue to enjoy feeling cool with our De'Longhi Pinguino Portable Air Conditioner. Thank you.