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Customer reviews for DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner
4 out of 5 stars
stars
289 ratings162 reviews
  1. 5 stars61% (176)
  2. 4 stars12% (36)
  3. 3 stars9% (27)
  4. 2 stars5% (15)
  5. 1 star12% (35)

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Showing 101-110 of 162 reviews
Jun 20, 2022
Reviewer name: ŤRoc
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Decent air conditioner

Decent air conditioner, keeps upper attic cool, we have one vent to upstairs n use ac to support air flow

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website if you have any questions or concerns regarding your Portable Air Conditioner. Our website is www.delonghi.com Thank you.

Jun 27, 2022
Reviewer name: fisherkeller45
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Room A/C unit.

Arrived and operated as expected. Quality seems to be very good. I've only used it for a week but at this point I would recommend it to a friend.

Helpful?4JNWMFNJKBN713714704426
Jul 26, 2022
Reviewer name: Michael
5 out of 5 stars
5 out of 5 stars review

Cool beans

Bought this unit last year and as long as you keep the filter clean and drain the water it keeps my home very cool, love it!!

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hi Michael, we hope you continue to enjoy the cooling capability of our De'Longhi Pinguino Portable Air Conditioner. Thank you.

May 4, 2023
Reviewer name: Lm
4 out of 5 stars
4 out of 5 stars review

Happy customer

Bought this last summer. Very happy with it. I had to buy an insulated cover for the exhaust hose as it made the house too warm. Once we installed the cover everything was fine! It kept the very large room it was in perfectly cool!

Helpful?4JNWMFNJKBN713714704426
Jun 16, 2023
Reviewer name: pandicore
1 out of 5 stars
1 out of 5 stars review

Disappointed

I purchased DeLonghi PACAN370G1W Portable Air Conditioner in May 2021. I only used it in 2021 and 2022 in the summer. When I tried to use it in early June this year, it didn't cool at all. This product offers 2 year warranty. And it's just out of warranty. The customer service won't help at all!

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello Pandicore,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.

Jun 13, 2023
Reviewer name: NCA
3 out of 5 stars
3 out of 5 stars review

Worked well until it didn't

Got this summer of 2020. Worked very well until May 2023. We were using the humidifier function for about 2 weeks, and it just stopped blowing cold air or humidity. It cooled our large excellently (cold cold). Was disappointed at the short lifespan. Thankfully, we buy the insurance for larger priced items like this, and we are being reimbursed the cost of the purchase. Buy the insurance if you can.

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.Thank you.

May 26, 2023
Reviewer name: Master mechanic
1 out of 5 stars
1 out of 5 stars review

3 years

I bought a DeLonghi portable air conditioner from sam's club the PACAN270G1W 500 Sq. ft. model 3 years ago. It failed to cool, about a month ago and we believe the refrigerant leaked out. Sam's doesn't stand behind these after 90 days and DeLonghi's warranty is only 1 year. So, if you want something that may work for a few years for this much money, go ahead a buy it.

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello Master mechanic,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, at 1-800-322-3848.Thank you.

Jun 13, 2022
Reviewer name: jewelsm
5 out of 5 stars
5 out of 5 stars review

Cools quickly and efficiently

[This review was collected as part of a promotion.] I have an upstairs office that is converted attic space, and I love working up there, but the AC just doesn't flow well to that part of the house. We also have a futon up there for an extra option where guests can sleep - but during the summer months in Texas, it's really just too hot up there to work or sleep. This DeLonghi portable AC unit is the perfect solution. It was super easy to install and cools the office area so quickly and efficiently - basically making that part of my house useful again. My office is only about 100 square feet, and it cools it off so fast that it's easy to see how it could work to cool spaces 5 times the size. This is seriously a game changer for any part of your home that is difficult to keep cool. Highly recommend!

Review from De'Longhi
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May 13, 2022
Reviewer name: Anghess
5 out of 5 stars
5 out of 5 stars review

Life Saver!

[This review was collected as part of a promotion.] We recently bought a shed for my hime office and it has recently gotten really hot here in Texas. This air conditioner is a life saver. This is a very nice a/c unit, it is very heavy but it really blasts the a/c and makes the new office cold.

Review from De'Longhi
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May 9, 2022
Reviewer name: Brendadee
5 out of 5 stars
5 out of 5 stars review

Love it !!

[This review was collected as part of a promotion.] I received a PAC EM369S 500 sq ft Portable Air Conditioner with compact design and Eco Friendly Gas in exchange for my honest review and I'm so so happy ! You always have a room in your house that stays warmer than the other rooms so you keep adjusting the thermostat and your electric bill keeps going up. With PAC EM369S 500 sq ft Portable Air Conditioner makes that all go away. It cools half my house with cold air and runs so quietly you forget it's on. I absolutely love it !!

Review from De'Longhi
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