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Customer reviews for DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner
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4 out of 5 stars
stars
289 ratings162 reviews
  1. 5 stars61% (176)
  2. 4 stars12% (36)
  3. 3 stars9% (27)
  4. 2 stars5% (15)
  5. 1 star12% (35)

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Showing 91-100 of 162 reviews
Jul 20, 2022
JET
5 out of 5 stars review

Verified Purchase

Saved from the Heat

Works great.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we are delighted to hear our De'Longhi Pinguino Portable Air Conditioner saved you from the heat! We hope you continue to enjoy your unit for many years to come. Thank you.

Jul 12, 2022
cb
5 out of 5 stars review

Verified Purchase

I like it

works good. easy setup

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we hope you continue to enjoy feeling cool with our De'Longhi Pinguino Portable Air Conditioner. Thank you.

Jul 23, 2022
Luis
5 out of 5 stars review

Verified Purchase

Pinging

Great

Helpful?4JNWMFNJKBN713714704426
Sep 7, 2022
Rachel
5 out of 5 stars review

Verified Purchase

Portable air

Cools fast

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Jun 16, 2022
Sid
5 out of 5 stars review

Verified Purchase

Workhorse awesome

Workhorse

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hi Sid, we hope you continue to enjoy the cooling capability of our De'Longhi Pinguino Portable Air Conditioner. Thank you.

Jul 13, 2022
Dee
5 out of 5 stars review

Verified Purchase

Totally worth it!

Worth the price!

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we hope you continue to enjoy the comfort provided by our De'Longhi Pinguino Portable Air Conditioner. Thank you.

Jun 27, 2022
Jacob Q
4 out of 5 stars review

Verified Purchase

Easy

Easy to use and assemble

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Jul 22, 2022
Niki
1 out of 5 stars review

DO NOT BUY!!!!

I honestly believe all the positive reviews are fake. I bought this to replace a 15 yr old Samsung 8000btu ac that no longer sufficiently cooled the air. That 15 yr old broken ac works better than this! It is 90 degrees out with 48% humidity and in this room with the Delonghi pacem369s, it is 86 degrees and 44% humidity. 86!!! And this is the 2nd day running it. I waited 24 hrs to run it after I got it home and it is installed 100% correctly. The exhaust hose radiates so much heat back into the room its like standing next to a radiator and this ac does not pump out enough cold air to keep up. I had a 10000 btu LG several yrs ago in a bedroom and that room was like a refrigerator. Delonghi makes fantastic espresso machines....but their ac's are useless! I called customer support and was told there is a 3 minute wait, after they extended the 3 minute wait 8 times I hung up. I will be returning this.

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hi Niki, we are sorry to hear you were not fully satisfied with the experience you had relating Portable Air Conditioner. This unit is ideal for space up to 500 square feet. We remain dedicated to your satisfaction, so we would appreciate the opportunity to connect you with one of our friendly specialists who will be happy to speak with you regarding your cooling needs. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-800-322-3848 or reach us via our web chat feature found on our website. www.delonghi.com Thank you.

Jul 5, 2023
RG62
2 out of 5 stars review

would not recommend.

I bought this last year and it struggled through the season. Trying to cool a 256sqft room and it takes hours to make it comfortable. If the unit is not left on from when the room is 68 degrees in the morning, there is not a chance it will catch up. For days when the temp is 75-80 and low humidity it is OK but if it is 80-90 and muggy forget it!

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. For further assistance regarding this matter, Please contact us Monday-Friday, from 9am to 8pm at (800)322-3848. Thank you.

Aug 29, 2022
Dstock
3 out of 5 stars review

Not quite cold enough for me

I just bought this AC bc of the 100$ discount.. my sister has a different brand but same price(before discount) & specs. Her unit goes down to 60* but this one only goes down to 64*. That 4* is a big deal for a woman that sweats at night. I didn’t see that info disclosed anywhere in description, which would have helped in my decision of buying.. I’m seriously thinking about returning it and getting one that goes down to 60*

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.