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Customer reviews for DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner for
DeLonghi Pinguino PACEM369S 500-Sq. Ft. Portable Air Conditioner
4 out of 5 stars
stars
289 ratings162 reviews
  1. 5 stars61% (176)
  2. 4 stars12% (36)
  3. 3 stars9% (27)
  4. 2 stars5% (15)
  5. 1 star12% (35)

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Showing 91-100 of 162 reviews
May 15, 2022
Reviewer name: Kels224
5 out of 5 stars
5 out of 5 stars review

Easy to install

[This review was collected as part of a promotion.] I love in Louisiana and this thing kicks ! Very easy to install and cools about half my house ! It took about to hours to feel the coolness in the other areas of the home. Love it. Would definitely recommend for using with generator.

Review from De'Longhi
Helpful?4JNWMFNJKBN713714704426
Jun 7, 2022
Reviewer name: Barbie
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] This portable air conditioner has exceeded my expectations. We had a situation where one room in our home does not cool properly and we have tried everything even having someone out to fix it to no avail so we knew we had to come up with a solution. This air conditioner was definitely it. The window kit makes it easily fit into the bedroom window. The weatherstripping was easy to install around the edges as well. The directions are easy to understand and once I set it up and plugged it in it was blowing cold air immediately. Within 10 minutes the room was noticeably cooler. I actually had to turn it off because the room got too cold! I really love the fact that it has a remote control that I can operate for my nightstand. The digital display is easy to read and the controls are easy to understand. I have a timer set on it to come on during the night and cool for a period of time and then shut off. I would highly recommend this to anyone who has a situation where they have a room that does not cool properly, and they need a window unit able to use one.

Review from De'Longhi
Helpful?4JNWMFNJKBN713714704426
May 29, 2022
Reviewer name: WRH
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Pleased

Great price and works well - liked it so much we ordered a second one!

Helpful?4JNWMFNJKBN713714704426
May 20, 2022
Reviewer name: cathy
5 out of 5 stars
5 out of 5 stars review

We recently bought this air conditioner, and we absolutely love it!!!

Helpful?4JNWMFNJKBN713714704426
Jun 6, 2022
Reviewer name: CW
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's alright in a pinch

It's alright ta pinch, but doesn't fit my window well.

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

May 26, 2022
Reviewer name: no good
1 out of 5 stars
1 out of 5 stars review

didn’t work

Worked for one day then wouldn’t blow cold again. Ended up returning it.

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Thank you for sharing your experience with us. We are sorry to hear that you might have received a defective unit. Your satisfaction will always be our top priority. We will keep these issues in mind when producing more of these products in the future. Thank you.

Jun 7, 2022
Reviewer name: Mark
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Noisy

Cools nicely but quite noisy despite the company’s claim that it’s quiet.

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello Mark,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.Thank you.

Jun 2, 2022
Reviewer name: Luz
3 out of 5 stars
3 out of 5 stars review

Don't waste your money

After 2 months doesn't work just say PF

Helpful?4JNWMFNJKBN713714704426
reply from DeLonghi Customer Care

Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. Thank you.

Jun 25, 2022
Reviewer name: Jm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great

Works great and it was easy to install

Helpful?4JNWMFNJKBN713714704426
Jul 8, 2022
Reviewer name: VsD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Keeping cool

Best price around, great quality, and cools quick

Helpful?4JNWMFNJKBN713714704426
reply from Supplier Response

Hello, we hope you continue to enjoy the cooling capability of our De'Longhi Pinguino Portable Air Conditioner. Thank you.