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Customer reviews for Michelin Primacy XC - LT235/80R17/E 120/117R Tire for
Michelin Primacy XC - LT235/80R17/E 120/117R Tire
2.9 out of 5 stars
stars
94 ratings94 reviews
  1. 5 stars35% (33)
  2. 4 stars3% (3)
  3. 3 stars9% (8)
  4. 2 stars19% (18)
  5. 1 star34% (32)

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Showing 11-20 of 94 reviews
Aug 2, 2025
Reviewer name: Iwanta Danutires
1 out of 5 stars
1 out of 5 stars review

SMH BOOO

Extremely disappointed. 27k on these tires and the tread is literally falling off in chunks. You wouldn’t believe it. I worked in the tire industry for over a decade and I’ve never seen anything like it. Worst of all, NOBODY seems willing or even able to tell me why a 40,000 tire isn’t automatically covered under its warranty. Furthermore, if a dealership is a Michelin retailer, why are dealerships not partnering to fix their grave mistake. I’m lucky to be alive. My truck is now stranded, which means I’m stranded. We are 45 mins from the closest dealership and I’m telling you, by law, no dealership would be able to release a vehicle from a service department as they are far from road worthy. And nobody seems to care. It’s funny how recalls on tires are typically subject to brand. But, look a lil deeper and Michelin does them by tire sizes.

Review from michelinman.com
Helpful?3ZK73QL59RHK13712023331
reply from Consumer Care MIC US

We are sorry to hear your experience with the Primacy XC has not been favorable. Our records show that you have already been in contact with a member of our Consumer Care team to help with this matter. Should you have any further questions, please contact us at 866-524-2835 8am-5pm EST, Mon-Fri.

Jan 10, 2024
Reviewer name: MSR
2 out of 5 stars
2 out of 5 stars review

Poor Tread Life

These tires came on my 2021 F150. Almost 33,000 miles on them and they are already at 4/32. I am surprised and disappointed given that I had a Escape that came stock with Michelin tires as well and I got approximately 80,000 miles on them. I know the vehicles are not comparable, but I had hoped for better.

Review from michelinman.com
Helpful?3ZK73QL59RHK13712023331
reply from Michelin US

MSR, thanks for taking the time to submit a review. Give us a call at 866-866-6605 and we can discuss tire options to meet your needs.

Jul 19, 2023
Reviewer name: Xaview
2 out of 5 stars
2 out of 5 stars review

Don't last, Squeal, Chunks coming off.

This tires are OEM in my 2021 F150 PowerBoost. They ride silent, comfortable, good traction but they DO NOT LAST, the compound does not feel like rubber, it is more like a flexible plastic. Now at 30,000 miles they SQUEAL during any 30+ tuns. Always running recommended pressure and alignment is perfect. The latest? CHUNKS are coming off the shoulder of the thread, like someone cutting clean with a knife. And no, I don't go off-road!! Owned Michelin my whole life, this is a dissapointment.

Review from michelinman.com
Helpful?3ZK73QL59RHK13712023331
reply from Consumer Care MIC US

Xaview, we're sorry to read this has occurred with your original tires. A member of our team will reach out to work with you and your local retailer on initiating a warranty claim.

May 8, 2023
Reviewer name: coryp16
1 out of 5 stars
1 out of 5 stars review

Junk tires

Theses tires came on my 2019 Ford f-150. I have not even driven 15,000 miles on them and the dealership tells me may need to replace soon. I have share the same thought! The tread is awful. tires are balance and alignment is good. My wife has michelin on her explorer same miles one year older and has 3 times the amount of trend. Really disappointed in Michelin. This has been a second set I am not impressed with at all. Sucks wet weather too!

Review from michelinman.com
Helpful?3ZK73QL59RHK13712023331
reply from Consumer Care MIC US

coryp16, we are sorry to read that your tires need to be replaced so soon. A member of our team will be in touch to get more details and help get this resolved.

Jan 10, 2024
Reviewer name: Troubled in NY
2 out of 5 stars
2 out of 5 stars review

Poor Tread Wear

I have a similar problem: terrible tread wear. I have a 2021 f150 power boost with less than 22,000 miles. These tires have been rotated twice by the Ford Dealer to get" better trad wear"-HUH! Not much tread left to deal with upstate NY winters. The truck was purchased in May 2021. The good things are that they are quiet and give a comfortable ride, nevertheless, they are too pricey for the service they give.

Review from michelinman.com
Helpful?3ZK73QL59RHK13712023331
reply from Michelin US

Troubled in NY, sorry to read this. Our team is here to help. Give us a call at 866-866-6605 to discuss optional tires to suit your needs.

Oct 17, 2023
Reviewer name: North Dakota
1 out of 5 stars
1 out of 5 stars review

Bad

These tires came stock on my 2021 f150. I have had nothing but problems with them ever since day one. I think every one of them has had to be repaired at least once some of them twice and my truck is at 25,000 miles now and I have one that's leaking right now and I will not put another dime into them, I'll just keep on talking off the PSI until I get my new tires in a couple days.

Review from michelinman.com
Helpful?3ZK73QL59RHK13712023331
reply from Michelin US

North Dakota, we're sorry you experienced numerous punctures in the tires that came originally equipped on your F150. We hope you have better results with your replacement tires.

Sep 7, 2018
Reviewer name: Bowhunter
3 out of 5 stars
3 out of 5 stars review

Stay on pavements

Great riding and handling tire. They came on my new '18 F150 FX4. ONLY Michelin's website desc treeshives them as off road 4x4 tires, everyone else stops at all season. These tires glazed before I went the length of the truck in a spot my 2wd would have not spun a tire. Stay on the road and they're great tires.

Review from michelinman.com
Helpful?3ZK73QL59RHK13712023331
reply from Consumer Care

Thank you for taking the time to submit your review Bowhunter.

Aug 7, 2024
Reviewer name: MrThread
5 out of 5 stars
5 out of 5 stars review

10 out of 10

This is truly an excellent tire for my 2023 Ford Expedition. Quiet and firm on the pavement. It had a commanding presence and a feeling of confidence as it responds to the pavement. I recommend this tire on a SUV that wants a good combination of comfort and confidence on the pavement anytime you put them to the test on a daily basis.

Review from michelinman.com
Helpful?3ZK73QL59RHK13712023331
Aug 1, 2019
Reviewer name: Greg Sali
3 out of 5 stars
3 out of 5 stars review

disappointed

Came on my 2019 F150. They ride smooth and quiet but they follow the cut grooves in concrete roadways. Not a good feature for towing a trailer. Haven't tried them in snow. I've always liked Michelins, this is the first set I've ever had any complaint with

Review from michelinman.com
Helpful?3ZK73QL59RHK13712023331
reply from Consumer Care

Thanks for taking the time to submit a review, Greg Sali.

Sep 11, 2025
Reviewer name: F150John
1 out of 5 stars
1 out of 5 stars review

A big dissapointment. Hopefully with a positive outcome.

I don't know where to begin with this review. I have always been a fan of Michelin,and i was excited when my brand new F-150 came with them as a factory installed tire.I purposely looked for one that had Michelin over the Hankook option. I am now regretting this, as I am at 9,500 miles, and am having Wear issues, chunking, and age cracking. These have been run from day 1 at the recommended door tag pressure.When the issues began, i took the truck to the dealer to ensure the alignment was not to blame.they confirmed that the alignment was perfect, and rotated them. Problems persist. I have taken this to my dealer and began the process of assistance with these faulty tires. I was hoping that it would be taken care of due to the lack of miles, and properly aligned truck. The answers from the dealer make it seem like I'm going to get the run-around from what i thought was a top tier tire company. The tires continue to wear the edges and i am concerned this will be drawn out and blown off which will force me to stray from Michelin and their partners for all of my vehicles. I would much appreciate a direct response, at which point we can resolve this, or i can put you in contact with the dealer if you would prefer. My goal here is to put tires on this truck that i can trust, and not lose faith in your company. I have added photos, but they really don't make the wear clear. I would gladly have someone from your company see them in person and confirm that they are subpar.

Review from michelinman.com
Helpful?3ZK73QL59RHK13712023331
reply from Consumer Care MIC US

F150John, Thank you for your feedback We are sorry to hear you are experiencing this issue. Our records indicate you have been in contact with someone from our Consumer Care team. Should you need further assistance, please do not hesitate to give us a call. You can reach us at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).