The "pro" was three hours late. Instead of getting here at 7:00pm, she came at 10:00 pm. She finished at 1:00 in the morning! I think she was hoping I would re-schedule, but I was doing many renovations and needed the couch to sleep on. I don't think she had assembled this couch before. She followed the printed directions as I would have if I had put the couch together myself. Everything seems fine, but I was not impressed since she was so late and new to this piece of furniture.

The service men came to the house a week before the sofa arrived due to delayed shipment. I had to man handle an 8 foot sleeper sofa into the house because the AM Trucking left it outside. Then I had to do the assembly. Please send me my $89 reimbursement. I will never purchase anything that AM Trucking delivers.

The Screw that connects the back parts I noticed it was crooked, I call them and asked why is that He said because the holes that provided is the root of crookedness. I was home while he does the installation he didn’t tell me about it , why he needs to continue the installation if you know it’s not on alignment! That’s the reason why even the back cushions are crooked too.. In addition the foot stool cover is not fit to it stool box.

The guy that put it together did a great job. a very nice man. To use as a chair its built to low for many different size people. If you are short and small to med built you would fit ok.my son is 6ft 180lb. This chair is not for him. I needed one for him. and a spare bed to. Its just for small short people.

The service was rescheduled online 1 hr before the service was supposed to take place. We had planned our day around this visit. It was rescheduled 3 days from now without inquiring if it would work for us. It didn't. So we cancelled, asked for a refund and will put the couch together ourselves. Thank you.

I was unhappy with this service offered. Maybe I made mistake but I did not understand when checked this service that I would have to set up service with a professional assemblers I thought it would be done when it was delivered. Not the case. I was told Angi was to send someone out but it would be 4 days. My couch was sitting out then it started raining. I did get help getting it in my house. So please if you do order something large and having assembled set it up first so this doesn’t happen to you. Deb u

I paid for assembly. I had to reach out to them after the couch was ordered. I received an email saying someone from Luxury Bedding would contact me in 48 hours well that was Dec. 5th and today is Dec. 12th and I had reached out a 2nd time and received no response. Do NOT pay for their assembly service as it would appear they do not exist! Oh and forget about Walmart helping you . That was a waste of time. I would have to say they don’t vet their 3rd party vendors. At least this has been my experience and it has been horrible.

This couch from Drew Barrymore Beautiful line is well made - but warning it is small. The length is 72” but the height is low. I purchased the couch to mix with the popular creamy Barrymore chairs. Next to these great chairs the couch looks small. But, I have no regrets.

we paid the installation fee fpr yall to come put and open a box. and this description was not designated in the description of the couch. which rips people off for the installation. i vouldve cut it open for free and did the same job they did! rip off!

Angi’s assembly service guy Josè was unexpectingly accruately quick wiith putting the sofa bed together (5 stars); A few things though that we didn’t was the size and length, which I was expecting the sofa bed to be tad longer %26 bigger but it works for a semi small person (like me), the length (my feet do hang off a bit because I prefer lying with the back section up instead of fully flat; still getting adjusted to having a sofa bed.