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Customer reviews for Angi Sofa Assembly for
Angi Sofa Assembly
3.2 out of 5 stars
stars
710 ratings710 reviews
  1. 5 stars49% (351)
  2. 4 stars5% (36)
  3. 3 stars2% (16)
  4. 2 stars3% (21)
  5. 1 star40% (286)
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Showing 61-70 of 710 reviews
Dec 29, 2025
Reviewer name: Alexandra
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I received the reschedule of the appointment the morning of installation- the reschedule date was past the date I needed the chair set up by. I rearranged my schedule to accommodate the appointment and was disappointed when they rescheduled the morning of. I ended up putting it together myself

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Mar 5, 2026
Reviewer name: Janie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

he was late. to the appointment. I informed him that I had canceled. I called WALMART Support for a refund. He was rude. I have never use Angi before. I have learnt my lesson. never again will I use Angi. I felt very uncomfortable with the man. After I ask him to leave. He didn't leave. I call Pearl Police.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
Jan 28, 2026
Reviewer name: Candis
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

$90 for service never provided

Due to the absence of an assembly service, I am entitled to a refund for the service I did not receive. The service was delayed, and I was not notified of its arrival. Consequently, I was unable to attend work and incurred additional expenses. This situation resulted in an overpayment for a service that was not delivered. You know what the product looks like in a box so I won’t be posting a picture of what you can simply google in the privacy of my own home.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, Candis. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Nov 19, 2025
Reviewer name: stephanie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

walmart customer service team and I tried to contact Angi by phone several times and no response. Angi has $89 I paid to Walmart for assembly services. one hour on the phone trying to reach Angi with no response. I will never sign up for any of angi services. bad customer service. Just refund my $89 dollars.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, Stephanie. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Feb 19, 2026
Reviewer name: Jerry
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

DO NOT ORDER ANGI SEV|CE,,,SCAM...SCAM

I prepaid Angi service to assemble a sofa. Bye the time the Tec even contacted me I had canceled the service because I did Not hear from them. this was 12/26. I have been trying to get my refund since then. now 2/19...WOW not impressed at all. They even tried to tell me I did not submit my refund request within 30 days and ai am just out of luck. AHHHAAAAA. WHAT A RUNAROUND.....DO NOT use the ANGI SERVICE!!!!!!!!! SCAM SCAM SCAM SCAM SCAM

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, Jerry. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jan 3, 2026
Reviewer name: Caroline
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Dissatisfied Cuatomer

I bought a sofa and a big screen TV online from Walmart and also paid for their installation service as well. The items arrived, but the installation fellows did not arrive. Why was I charged for installation services, only to be directed to an outside company called Angie, which will charge me even more for installation services? This makes me extremely angry.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, Caroline. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Mar 14, 2026
Reviewer name: WalmartCustomer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I rated this product five stars because it met my expectations and worked exactly as described. The quality was great, the price was reasonable, and it did what I needed it to do. I also appreciate that it was easy to find and purchase, and it made my experience simple and convenient. Overall, it’s a reliable product that I would definitely buy again and recommend to others.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
Jan 17, 2026
Reviewer name: Shana
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Build it yourself

The assistance from Angi is completely useless. They reroute you to Walmart and then Walmart refers you back to them to do anything. If you don’t think you need the services, it’s cheaper to just try it yourself first and then if you end up needing it you can just buy the service later. Waste of money and time if you end up just building the item yourself.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, Shana. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Dec 3, 2025
Reviewer name: Shaundra
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

My first appointment was canceled because the person that was supposed to come do it had an emergency. Then the professional was supposed to come out and do it the next day no answer because they use generated numbers. So I called and got a different appointment. Had someone call me at 3:37 PM when my schedule is for 6 PM today? I said you could come at 5 PM then when I called I didn't get an answer. So I look so I looked at my email. I had a cancellation for today to reschedule for Thursday. Come to find out these professionals that they are using our independent contractors so no I will never use Angi again. I don't recommend them if you buy something that need to be put together please please find someone that can do it for you because they will give you the runaround.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, Shaundra. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jan 13, 2026
Reviewer name: Clare
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The sofa to assemble was due the 9th and Assembly the 11th. But it finally arrived thr 13th. I was told the Assembly date could not be changed so if I wanted my money back I would have to do a refund. So she ptocessed the refund. Then they sent a new date to assemble but I still did not know when it would arrive. Any chance you can cancel the refund and fix the sofa?

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, Clare. We are sorry to hear about what happened; this is definitely not up to our standards, and we want to make it right. Please email us at walmartinquiries@angi.com at your earliest convenience so we can get this fixed. Thank you in advance, The Angi Team