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Customer reviews for Angi Sofa Assembly for
Angi Sofa Assembly
3.2 out of 5 stars
stars
678 ratings678 reviews
  1. 5 stars49% (329)
  2. 4 stars5% (34)
  3. 3 stars2% (16)
  4. 2 stars3% (21)
  5. 1 star41% (278)

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Showing 1-10 of 678 reviews
Sep 19, 2026
Reviewer name: Pam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quentin was great! He arrived on time, was well prepared, very friendly and professional...just a joy to have around. He pretty much kept to himself unless we initiated a conversation, he was paying attention to what he was doing. Both my husband and I agreed that he was terrific!

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi Pam, we really appreciate you taking the time to leave such a kind review. It’s wonderful to hear that our team delivered the level of service you expected. Thanks again, and enjoy your day! The Angi Team

Jun 28, 2026
Reviewer name: Momof1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sofa Assembly

I only rated this a 5 because of the worker that came out and assembled the sofa, did an amazing job. HOWEVER! There are some issues with keeping the sofa together. The pullout part seems to come off track often and I have to keep putting it back on. Don’t get me wrong, I love this sofa and it fits perfectly in my living room, it doesn’t feel so sturdy, but I plan to keep it for a short amount of time and just pay more on a better quality instead. But overall the worker was so amazing, very friendly and helpful. I appreciate his hard work assembling the sofa!

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, thanks for sharing your positive feedback with us! We’re glad to have you as a customer and to hear that you’re enjoying it. Have a great day! The Angi Team

Sep 3, 2026
Reviewer name: Angela
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

To friendly

Well he came 2 days later. In which he did a good job! But a week and a half later, he texted me if I was single and available for a date! Mind you my adult son opened the door! I was sitting on the couch watching TV.....wasn't wearing anything special, and no makeup.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi Angela, we are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and provide support. Thank you in advance. The Angi Team

Jul 7, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

sofa didn't get assembled because your skilled pro didn't show up at 9:00 am like you told me! He called me after 9:00 am saying he was on his way! When it was getting close to 10:00 am I texted him to let him know I was not pleased with him being late so I cancelled him! Then I get a knock on the door and I told him I didn't want him to put the sofa together because he has no concerns about me and I am very sick and have business to take care of and I would not let him do what is supposed to be skilled pro work! I want my $89 refunded immediately! Thank you and I will not be ordering nothing else from Walmart that needs a skilled pro!

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, Thanks for your feedback. We are so sorry to hear about this. We would love to help turn things around immediately. Please email us at walmartinquiries@angi.com so we can get some further information and support ASAP. Thank you in advance, The Angi Team

Jun 29, 2026
Reviewer name: Mark
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Still waiting for someone to keep the appointment

Today is the second time that the appointment has been cancelled 1/2 hour before the appointment. This is unacceptable and unprofessional. They have made another appointment for Wednesday, July 1 at 2:00 pm. If this appointment is cancelle3d for a third time, I expect a complete refund for the product and I will post my dissatisfaction with both Angi and Wal-Mart on all of my social media.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi Mark, please accept our apologies for the difficulties you've experienced with your sofa assembly booking. We would love the chance to fix this. When you have a moment, please reach out to us at walmartinquiries@angi.com so we can assist you. Thank you for your patience. – The Angi Team

Jul 10, 2026
Reviewer name: Barbara
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No response

I paid for assembly services and never received an email or anything. AI answers and I have to argue with a non human to speak to a real rep. Finally I get a real person and she gave me the same info and still nothing. I will never use Angi, it's my first and last time

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there Barbara, Thanks for sharing your feedback. We want to apologize for the challenges you have experienced with getting your booking completed. Please email us at walmartinquiries@angi.com if there is anything we can do to turn things around. Thank you in advance, The Angi Team

Jul 23, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I'm waiting on my refund I paid for the assembly and they canceled so and rescheduled and it was too far off and I needed it done sooner than that so I did it myself I'm waiting on my refund I did it over 24 hours in advance I still have not received it yet and it's been over a week

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there, we are very sorry for this experience and the delay in getting your refund. When you’re able, please email us at walmartinquiries@angi.com with a bit more detail so we can take a closer look and support you. We’ll keep an eye out for your message. Take care, The Angi Team

Aug 6, 2026
Reviewer name: Nana25
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Assembly handy

They never assembled it for me, and on top of that, they left it at a different building far from my apartment. I've already requested a refund, but they aren't even responding. They sent someone to take photos of it inside my home after it was already set up, yet I had paid someone else to bring it over—it was a total disaster.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there. Thank you for bringing this to our attention. We are so sorry to hear about your experience, and we truly want to make things right for you. Please email our team at walmartinquiries@angi.com so we can collect your details and assist you immediately. We appreciate the opportunity to help! Best regards, The Angi Team.

Aug 6, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth the price

The boxes were outside. He assembled the sofa out there, thought i wanted a white sofa out in my yard. He DID NOT take the boxes, that was part of what I paid for. Not happy at all with this service. I'm 80 years old, I couldn't carry the boxes inside. When I said I wanted the sofa inside, he argued with me and was rude.

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi there , We are sorry to hear about what happened; this is definitely not up to our standards and we want to make it right. Please email us at walmartinquiries@angi.com at your earliest convenience so we can get this fixed. Thank you in advance, The Angi Team

Aug 7, 2026
Reviewer name: Nadine
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not Contacted for Assembly Appointment

I have not been contacted to have my sofa assembled! And it's now Friday 7 August and I have company coming on Monday 10 August! I'm very unhappy because now, I have to either assemble it myself or hire someone on short notice! Absolutely NOT acceptable! Thanks a lot! 😡

Review from walmart.com
Helpful?3GERSSBOCF0X13697601343
reply from Angi Team

Hi Nadine, Thank you for reaching out—we’re glad you contacted us. We want to help get this resolved for you as quickly as possible! When you have a moment, please send an email to walmartinquiries@angi.com with your account details so we can locate your account and take a closer look. We’ll be keeping an eye out for your message. Best regards, The Angi Team.