I bought a sofa and a big screen TV online from Walmart and also paid for their installation service as well. The items arrived, but the installation fellows did not arrive. Why was I charged for installation services, only to be directed to an outside company called Angie, which will charge me even more for installation services? This makes me extremely angry.

The two handymen sent never showed up but lied and had no proof of coming not even a phone call to let me know they arrived or picture of my door or building so I know they came called Angi customer care to report the incident and got no response or reschedule till date . Don’t waste your money and time over an over hyped service

The "pro" was three hours late. Instead of getting here at 7:00pm, she came at 10:00 pm. She finished at 1:00 in the morning! I think she was hoping I would re-schedule, but I was doing many renovations and needed the couch to sleep on. I don't think she had assembled this couch before. She followed the printed directions as I would have if I had put the couch together myself. Everything seems fine, but I was not impressed since she was so late and new to this piece of furniture.

They could not find a pro in my area so they rescheduled my installation service. The reschedule day I waited and no one ever showed up. I contacted customer service and they said they would have to reschedule again for a few days out. I ended up canceling the installation because it was ridiculous that I had to wait and keep being rescheduled.

The assistance from Angi is completely useless. They reroute you to Walmart and then Walmart refers you back to them to do anything. If you don’t think you need the services, it’s cheaper to just try it yourself first and then if you end up needing it you can just buy the service later. Waste of money and time if you end up just building the item yourself.

The sofa to assemble was due the 9th and Assembly the 11th. But it finally arrived thr 13th. I was told the Assembly date could not be changed so if I wanted my money back I would have to do a refund. So she ptocessed the refund. Then they sent a new date to assemble but I still did not know when it would arrive. Any chance you can cancel the refund and fix the sofa?

I was unhappy with this service offered. Maybe I made mistake but I did not understand when checked this service that I would have to set up service with a professional assemblers I thought it would be done when it was delivered. Not the case. I was told Angi was to send someone out but it would be 4 days. My couch was sitting out then it started raining. I did get help getting it in my house. So please if you do order something large and having assembled set it up first so this doesn’t happen to you. Deb u

The guy that put it together did a great job. a very nice man. To use as a chair its built to low for many different size people. If you are short and small to med built you would fit ok.my son is 6ft 180lb. This chair is not for him. I needed one for him. and a spare bed to. Its just for small short people.

The Screw that connects the back parts I noticed it was crooked, I call them and asked why is that He said because the holes that provided is the root of crookedness. I was home while he does the installation he didn’t tell me about it , why he needs to continue the installation if you know it’s not on alignment! That’s the reason why even the back cushions are crooked too.. In addition the foot stool cover is not fit to it stool box.

I paid for assembly. I had to reach out to them after the couch was ordered. I received an email saying someone from Luxury Bedding would contact me in 48 hours well that was Dec. 5th and today is Dec. 12th and I had reached out a 2nd time and received no response. Do NOT pay for their assembly service as it would appear they do not exist! Oh and forget about Walmart helping you . That was a waste of time. I would have to say they don’t vet their 3rd party vendors. At least this has been my experience and it has been horrible.