I paid for assembly. I had to reach out to them after the couch was ordered. I received an email saying someone from Luxury Bedding would contact me in 48 hours well that was Dec. 5th and today is Dec. 12th and I had reached out a 2nd time and received no response. Do NOT pay for their assembly service as it would appear they do not exist! Oh and forget about Walmart helping you . That was a waste of time. I would have to say they don’t vet their 3rd party vendors. At least this has been my experience and it has been horrible.

Jackson was so professional and polite. I would recommend him highly for any future assembly's. Thank you Jackson!!

terrible, they scheduled the service 4 days after the parts for the couch arrive… i ended up putting the entire couch together by myself, not worth it in the slightest

The driver brought the furniture and left it in the driveway. I told him I paid for it to be brought in and assembled and he said he doesn’t do that and that he is in a big truck and dropped it in the driveway close to the road

The assembly service came out weeks after the furniture was delivered and I myself personally had already assembled the furniture so therefore I need a refund of those $89.99

[This review was collected as part of a promotion.] I ended up not needing the assembly but their customer service was amazing via online to cancel etc

Appointment was at 10a no one showed up to my home u til after 6p when I was not home. Zero communication regarding time or arrival. No installation was completed. HORRIBLE SERVICE DO NOT WASTE YOUR MONEY!!!

they lied like i needed someone to put it together with was a lie i wont my money 89.00 back ASAP all u have to do is pull it out the box and it form together itself...

[This review was collected as part of a promotion.] Great “starter” sofa until something more durable can be purchased the metal bars limits the amount of time I can still in the sofa before i can feel the metal bars underneath the surface.

I paid for this service and my husband ended up building it. I will never order from Walmart again !!! Terrible customer service 😑